What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Is it a bad idea to buy a car online without test driving it?
I've seen a used car I like the look of on a main dealer's website. I've spoken to a sales person, agreed a price and a price for my part exchange. I was willing to place a deposit on it and exchange cars when the lockdown is lifted. However, unsurprisingly, the dealer is keen to complete a remote sale. I initially said I wouldn't buy a car without seeing it and test driving it but I understand there is 14 day cooling off period with online and telephone sales. I'm not sure whether I should take the plunge and buy without seeing it or just be patient, possibly taking the risk that I will lose yet more of the value of my own car (which is a 69-plate with less than 1000 on the clock). The car I am interested in is a 2019 model with just under 5000 on the clock. I have test driven the model but not that particular car. Any advice would be appreciated.
Asked on 20 April 2020 by Maya Goia
Answered by
Andrew Brady
Provided you don't visit the dealer during the process, you'll be covered by distance selling regulations. This means you can change your mind within 14 days and receive a full refund - you don't even need to give a reason. In truth, as the car's a nearly-new example from a main dealer, the risk is pretty low. It's unlikely to be hiding issues and, as you've test driven a similar model, you probably have a good idea whether you'd like it. We'd recommend asking what it's been used for, though - with 5000 miles on the clock it could be an ex hire car, for example.
From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.
Unsure of what to buy? Our Top 10s are here to help you....Similar questions
If and when will it be possible to road test a car in Scotland?
When showrooms reopen on 1 June, I will collect my new car - which I was due to collect on the day of lockdown. Presumably, it has been sitting somewhere for 11 weeks. What should I ask of the garage?
Elsewhere on 
.jpg)
