What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Diminishing return
If your garage returned your car after servicing, by special truck, and damaged it, what would you do? The car: a Bentley. The damage: Scraped the entire front wing and part of the driver's door. First incident: No, something bad happens every time it visits them. Do I have a choice of dealer: No, it’s a Bentley, there aren't too many franchised dealers....important when the car is still under warranty.
Upset and angry? You bet your life I am
Upset and angry? You bet your life I am
Asked on 17 April 2010 by G.N., via e-mail
Answered by
Honest John
Legal action, not just for the damage, but for the diminution in value caused by the dealer's repeated negligence. Take the car to another Bentley dealer and try to part exchange it for a more expensive one. If he makes a poor offer for your car, ask him why. And if he tells you it's because of the repaired body damage, you then have your case.
Similar questions
I recently bought a car from a car dealer some distance from home. Before leaving the car lot I pointed out that the coolant level was way below the minimum line but the dealer assured me that topping...
My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...
Last week I rented a Ford Mondeo Estate car, picking it up at Luton Airport on Sun 21st and returning it to Stansted airport on Thurs 25th. We had the normal insurance cover provided by the car Rental...
Elsewhere on 
.jpg)
