Audi assist recently hired me a vehicle whilst a faulty handbrake on mine was repaired. Scratches to bumpers and alloys were apparent on the hire car. I had it for just over 24 hours before re-parking it at Audi Leeds and handing in the paperwork to the showroom and then driving away in my own car. The hire car, a KIA Carens, had done 47 miles in my care, making a total of 17,171 on a 08 plate. I have now received an invoice for £115, which National customer services informs me was for further damage consisting of a scratch to the offside rear door and a dent in the offside front door, neither of which were previously noticed by me or the delivery lady at collection or by me on return. Customer services made it plain that its paperwork was all that was needed to enforce the charge. It was unable, or unwilling, or both, to help me to trace the vehicle in order to verify the "new damage". The question is, have I any rights of inspection or proof of damage? I'm willing to travel anywhere to verify the damage. In short, I feel that I'm being ripped off and would appreciate your advice which I will follow irrespective of its content, even if it's "forget it, you're a plonker".