I took delivery of a 3rd Generation Prius T-Spirit in September. It is my 3rd Prius. Every aspect of the car has been refined and improved and it is a delight to drive. There is however one problem on which I would be grateful for your view. Bearing in mind that the new car at launch was virtually a new model, the Satnav database installed is dated 08/09 Ver 1. In use, I quickly came across inaccurate road layouts, some of which I knew to be 2 years since completion. The dealer is unable to assure me that the database installed is the latest database. I contacted Toyota Customer Services and was told: The database is updated every year. Toyota does not anticipate updating so soon after launch of the new model. The current car carries the database on a hard disk drive and the procedure for updating cars has not yet been finalised. Dealers will require a special tool which is not yet available to them. There will be a charge for updating, but it should be less than previous CD based changes. It seems unreasonable to expect purchasers of a new model at launch to be faced with an early database update cost. It also seems to me that the status of the database should determine the update requirement and not the status of the vehicle model. I intend to pursue this with
Toyota, but I would be grateful if you could suggest any additional course of action.