What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Our car was damaged by a meet and greet company but they deny this - what do we do?
We used a meet and greet company at Manchester airport. When we returned from a two week holiday the car had a badly damaged bumper. To replace it will cost around £700. They claim they did not damage it. We dropped it off in perfect condition. What can we do?
Asked on 30 September 2019 by Enid Proud
Answered by
Honest John
You ask for their companies insurance company, they had control over your vehicle by an act "of Bailment". Did they check your vehicle over prior to driving off? Do you have any photographs of your vehicle prior to letting them take it? Always photograph your vehicle prior to leaving it with someone, in the same way you should photograph any hire car before receiving it. Ultimately it could end up your word against theirs. Do they have CCTV? Can you prove the condition prior to leaving? You need to substantiate your viewpoint.
Similar questions
In October 2017 I took a business visitor to Birmingham airport to catch a flight to Sweden. As I made my way around the perimeter road I had to stop at a pedestrian crossing to allow people to cross the...
Do you have any advice regarding airport car parks? I recently read about yet another scam where an independent contractor offered off-site parking in a muddy field and cars were returned either damaged...
We're travelling for six weeks in the summer. Will the battery go flat if we leave our Porsche Macan at airport parking?