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We bought a car on a PCP but when it arrived it had a smaller engine than was stated - what can we do?
We recently purchased a car on a PCP, using our old car as a trade in. The car we purchased from the dealership was advertised as a 2.0-litre. All signed paperwork states this. On receipt of the V5C, it is actually a 1.5-litre model. We have contacted the dealership to ask for replacement 2.0-litre model as that is what we were sold. They stated it was a typo and we can just return it as we are within 30 days of purchase. They currently have the same spec 2.0-litre model in stock but is obviously more expensive and they advised we can't exchange as it is more expensive. Where do we stand as we don't want to to take our old car back. We want the car we bought.
Asked on 13 April 2019 by Caroline
Answered by
Honest John
Actually, the dealer is contractually obliged to supply you with the 2.0-litre car because that is what you thought you bought. Money and cars have changed hands and that is what the contract states that you bought. If the dealer refuses and insists on returning your old car, threaten Small Claims to sue for the difference in value between the 1.5 and the 2.0. Rather than go through this, the dealer will probably admit he is in the wrong, will relent and will sacrifice his extra profit in the 2.0-litre car.
Tags:
consumer rights
pcp
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