Our used car developed a fault - is the dealership liable or the warranty company?

My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months warranty included in the price, costing her an...

I have heard that all cars built before 31st August must be sold by that date - is this right?

I have heard that all cars built before 31st August must be sold/registered by that date. Does that mean there will be lots of pre-reg bargains, please?

I found out my vehicle is older than I was told - is this a case of mis-selling?

I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years from that date. At the end of May this year I...

Can a dealer legally change the delivery time for a new car twice?

Can a dealer legally change the delivery time for a new car twice? I asked for a car to be a 1 September registration and a deposit was taken on that basis. I was then told that the car had to be registered...

A dealer is refusing to repair a car which was faulty after just two months - what should I do?

I bought a used car in February and after two months the turbo is broken. The car was smoking and burning oil fast, with two separate garages confirming the turbo is broken. I have asked the trader to...

Is it legal to take out a PCP to get a dealer discount and then cancel it?

We want to buy an estate car outright but two different dealers have suggested we take out PCP finance arrangements in order to qualify for the substantial dealer discount, but then cancel it within a...

Can a dealer sell a car without offering a warranty?

My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty. Is he able to get out of his legal liability...

The clutch is slipping on a used car we bought four months ago - should the warranty cover this?

I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty company are stating that the clutch has to be completely...

My car needed a new turbo which the manufacturer is paying for - should I have to pay the labour?

Last week a couple of yellow warning lights appeared on the dash of my 2014 Skoda Octavia 1.4 petrol. At the main dealer they diagnosed a turbo fault which requires a new turbo to be fitted at a cost of...

Why have all four injectors failed on my Volkswagen Golf?

I have a 2010 Volkswagen Golf and was told by a garage that the high pressure fuel pump had disintegrated and blocked the injectors. I was later told by a main Volkswagen dealership that I had mis-fueled...