Dealer won't provide extended warranty documents
We purchased a used Ford Fiesta from a dealer five months ago for £5700. The extended warranty was included in price, but the dealer has never sent us the relevant documents. We've tried calling them, but no joy. What should we do?
Asked on 24 January 2015 by patg
Answered by
Honest John
Tell the dealer that if he does not provide the warranty that you paid for, you will purchase one from Warranty Direct or Warranty Wise and sue him for the cost of it using the small claims track of the county court.
Similar questions
I purchased two years extended warranty on a Mercedes-Benz C-Class, purchased from Motorpoint. The car recently developed a fault, which was rectified by a Mercedes-Benz garage, having first received authorisation...
I bought a used approved R-Class from a big Mercedes-Benz dealer around 16 months ago. The car has had a history of problems from the time I purchased it i.e. steering wheel issues and suspension problems....
I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...
Related models
Well built with an upmarket interior. Enjoyable and involving to drive. Cheap to run 1.6TDCI ECOnetic. Exceptional reliability record. Very few problems reported despite more than 500,000 sold.
Elsewhere on 
.jpg)
