Stained seats - what are my rights?

I have a new Seat Ibiza. Rain/water from my bag/brolly have wet the seat. It has dried but left water marks on the seating.

Dealer and Seat seem to be unsympathetic. Claim this isn't a problem but I can't imagine that I am the only person whose fabric is getting water marked.

I didn't buy the treatment/protection for inside and out that claimed to maintain showroom appearance as I will not be eating or drinking or having small children in the car so anticipated risk of staining/apoiling the interior were minimal. I didn't expect rain - eg from me getting in and out of the car in wet weather, to stain the seats!

Dealer say the protective treatment wouldnt offer a long term solution anyway.

What am I entitled to ask for in terms of a resolution to this problem in the long term?

No other car I have owned, old or new, has had this problem with the interior fabric.

Asked on 18 July 2012 by Tamsin

Answered by Honest John
If it got stained from rain simply from opening the door then you have a case. If it got stained, as you very honestly pointed out, by putting wet things on the seat then the stains could have leached from whatever you put on the seat.
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