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• Buses:I am so angry I could explode! 29 Jan 2005 (Forum)
  . Within 5 minutes the price has changed to just over £60. Enquire why and apparently 6.00pm is a kind of Railway witching hour where prices change. Forget that then. Second option bus: 1 change £22 cost plus £3 for headphones to watch TV. Journey time 7 hours. Journey time a bit long, but price is right
• VW Polo - Advice Needed For The Best Possible Outcome 6 Apr 2024 (Forum)
  citing Consumer Protection that the onus is on him to prove it didn't already have a fault or wear already in the engine things got a little heated and we left with him stating 'It's the end of the week, lets leave it there, nothing will happen till next week now' The following day, which
• Renault Modus - Faulty Renault Modus 1.5dci,Legal Advice required. 11 May 2016 (Forum)
  day warranty and the best he could do was have his mechanic do it at cost. Not happy with the reply i sent two recorded letters to the dealer asking to cover the full cost of the repairs under the consumer right act 2015. He replied saying he wouldnt cover the cost,the fault wasnt present at time
• BMW X3 - Faulty car, dealer ignoring me 1 May 2024 (Forum)
  £2350 The dealer has been ignoring me since before Easter. I have now sent him yet another email (he reads his emails as he did respond to me initially) stating that I require him to act under the Consumer Rights Act 2015, and that he has the choice to repair, or take back the car. The RAC
• toyota auris hybrid 63 plate 70k mileage - Dealer sold me an unroadworthy car......... 17 Jan 2022 (Forum)
  or the repairs fixed by Toyota dealership or at least the catalytic convertor fixed by them and the rest I would have allowed him to do. I had sent him one notice about my consumer rights about rejecting within the 30 days I then sent another letter and email and then gave him the option of sitting
• excess on the road 16 Nov 2006 (Forum)
  . That is we consider a parking space as a right and we try to provide one for every car on the road. Thus letting 2 people park in an area is more than twice as valuable than letting 1 person take up 2 parking spaces. The person taking up 2 parking spaces is preventing someone taking their 'rightful' parking
• Automotive: The Right Tool for the Job 4 Nov 2005 (Forum)
  , "the sunshine vitamin", which is not otherwise found under cars at night. Health benefits aside, its main purpose is to consume 40-watt light bulbs at about the same rate that 105-mm howitzer shells might be used during, say, the first few hours of the Battle of the Bulge. More often dark than light, its name
• Experience of CRA 2015 and Section 75 CCA 22 Jul 2019 (Forum)
  customers. Explained the situation and the person still said they could not help. Then I rang Consumer Advice and for the first time I spoke to someone who clearly knew the law. Confirmed that both the jeweller and Barclaycard were incorrect and that I was entitled to a full refund under CRA 2015
• Citroen Xsara Picasso (2000 - 2010) - 04 1.6 Hdi Non-starter P0087, P1113, P1351 19 Nov 2012 (Forum)
  not controlled and glow plugs supplied. I bought the Haynes manual found the glow plug relay, checked it was clicking in/out. Guessed that the big wires were power/earth and the 4 medium wires probably went to the glow plugs and checked the ampage consumed. 2 took about 10 amps, one about half that and the last
• Ford Focus - Rejection of car 23 Apr 2012 (Forum)
  picking the car up again we noticed the carpets were still all damp and although they said they had repaired the leak which we do not know if they did or not, the carpets had not been dried out/ renewed so the car is still damp and smelly. I contacted them right away and they said some one would
• Priu$ Worse Than Hummer 22 Mar 2007 (Forum)
  revolutions per minute. Essentially, the Toyota Synergy Drive system, as it is so called, propels the car from a dead stop to up to 30mph. This is where the largest percent of gas is consumed. As any physics major can tell you, it takes more energy to get an object moving than to keep it moving. The battery
• Tools 10 Feb 2002 (Forum)
  light, it is a good source of vitamin D, "the sunshine vitamin", which is not otherwise found in garages at night. Health benefits aside, its main purpose is to consume 40-watt light bulbs at about the same rate that 105-mm howitzer shells might be used during, say, the first few hours of the Battle
• The unethical & deplorable actions of 2 companies 20 Mar 2018 (Forum)
  placed back into the position I was in before the accident occurred.  Large organisations such as YY and XX need to be held to account and understand what is right and what is wrong when it comes to the consumer.  Should we continue to allow these unethical practises to go on, or should action
• Audi RS4 - Faulty RS4 out of 9 months in the garage for 4 31 Jul 2010 (Forum)
  Dear Honest John, and readers I bought an '06 Audi RS4 from an Audi Dealership (Hull) in October 2009, and have had an number of problems with it, including miss-selling. I got in touch with consumer direct, trading standards and such like
• Warning for Rattle: how to do it, how not to do it 14 Feb 2010 (Forum)
  Mickey Mouse pervaded Detroit (although Pintos, Pacers, Chevettes and assorted Japanese garbage were already common and Volkswagens were actually fashionable). My nine-year-old Plymouth slant six may not have been an inspiring vehicle, but it was a superlative consumer product. On the phone Herb
• Vauxhall Astra 2.0 Diesel - 2013 Vauxhall Astra - Worst Deal Ever??? 8 Mar 2023 (Forum)
  Bit of a rant this but also looking for replies with anyone with any relevant experience (especially with regards to consumer rights and small claims court…)  I bought a used Vauxhall Astra in Nov. 2022 (2.0 Diesel EcoTech engine) with 87k miles on the clock
• Citroen DS5 - New CITROEN DS5 - bad paint job, steering faults 15 Feb 2019 (Forum)
  X manufacturer instead of Y manufacturer. Sorry but you are wrong and there are enough stories to prove that this is not the case.  This kind of Car Dealers are hurting the entire industry by denting consumer's trust and this is not acceptable.   Here is my story
• vw quality and profits 19 Nov 2006 (Forum)
  chief executive Jan. 1. ``The image of Audi has been changed from that of `the poor man's Mercedes' to being right in the mix with BMW and Mercedes,'' Stephen Pope, head of equity research at Cantor Fitzgerald in London with a ``buy'' rating on the shares. ``Winterkorn has the ability to take his
• Forced out of car due to insurance blunder Vol 2. 15 Oct 2008 (Forum)
  of Goods Act where it is, ultimately, the Retailer who is responsible to the Consumer - if I sell a faulty computer to you then I have to put it right, not the Manufacturer, then I in turn take up the case with the Manufacturer. It's common sense because otherwise I could sell you a shed-load of dodgy
• Why did BMW buy Rover? 3 Nov 2013 (Forum)
  . BAe were keen to dispose of Rover, as the company did not fit well with their core interests of Aerospace and defence. The high capital-consuming business of long-run, mass production of low-cost consumer products had little synergy with the low capital-consuming, build-to-order, niche production