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  Why has the turbo on my Ford Focus TDCI failed so early? 18 Aug 2012 (Ask HJ)
  The turbo on my Focus TDCI failed and had to be replaced at a cost of £700. The mileage is 42,000. Why do turbos fail when an engine will make 200,000...
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  Is there a suitable replacement for a Land Rover Defender? 19 Dec 2023 (Ask HJ)
  I have a 25 yr old Land Rover Defender 110, it gets used for taking the dogs walking, runs to the tip, shopping, tows a caravan to the odd muddy festival...
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  Can a failed DPF regen cause oil contamination in the engine? 29 Nov 2016 (Ask HJ)
  My 2013 Mazda 6 diesel recently had a low oil pressure warning light come on. I stopped driving immediately and got towed to my Mazda dealer. They changed...
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  Suspected oil cooler failure 23 Aug 2016 (Ask HJ)
  I have already contacted you about this before but it seems to be still ongoing. It started when the coolant low light came on so we stopped and called...
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  Chipping a Ford Ranger 3.2 diesel 20 Nov 2014 (Ask HJ)
  The vehicle is in Thailand. Tempted to use Superchips bluefin modification claimed to increase torque by 117 nm from 417nm and power by 45hp from 197hp. Apparently...
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  Bad diagnostics from BMW dealer - can I demand a refund? 20 Dec 2013 (Ask HJ)
  I own a 2006 BMW X3 2.0d Sport, which at 53,000 miles has suddenly lost all power. At the time it lost power, the car was towing a car and caravan. I...
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  Why isn't a clutch failure on the Up covered under the Volkswagen warranty? 26 Oct 2013 (Ask HJ)
  I am seeking some help and guidance on a matter relating to my mother's Volkswagen Up which she purchased brand new from Volkswagen Liverpool in September...
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  Fuel contamination - how did it happen? 26 Oct 2013 (Ask HJ)
  I am totally mystified as to how my diesel Ford Mondeo got contaminated with petrol. Last week I filled up with diesel at my local supermarket and drove...
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  Nissan cared4 warranty rejected claim 23 Dec 2012 (Ask HJ)
  I have bought a used 2009 Nissan Qashqai 2.0 petrol CVT automatic car from the Nissan dealer back in mid of June 2012 which also came with Nissan extended...
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  Petrol in a diesel tank - 2009 09 Jaguar X Type 2.2 auto diesel 2 Oct 2012 (Ask HJ)
  I recently suffered a senior moment and put 7 litres of unleaded petrol in my 2009 2.2 diesel X Type Jaguar automatic with DPF. I have had the car for...
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  What has caused my Volkswagen Polo's cam belt and tensioner to fail after just three years? 21 May 2011 (Ask HJ)
  I have a 1997 Polo 16v 100bhp (the one with the ridiculously low gearing). I love it and, since I’ve owned it, Volkswagen has serviced it once a year....
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  Couping with retirement 3 Oct 2009 (Ask HJ)
  I shall be retiring at the beginning of September and, having had a company car for most of my working life, would now appreciate some advice as to what...
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  Address distress 22 Aug 2009 (Ask HJ)
  In 2007 my son was photographed stationary in a yellow box junction. A couple weeks ago his business van was clamped and the Bailiffs sent round to impound...
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  Volkswagen Golf starting problems 20 Oct 2016 (Ask HJ)
  My daughter's 2009 Volkswagen Golf has broken down four times in recent weeks and on each occasion it refuses to start. Our local garage has replaced the...
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  Is my car beyond repair? 7 May 2014 (Ask HJ)
  My 2005 Mazda 5 packed up last Friday, with big shuddering and smoke coming out of the engine. I called the AA and I’ve been told it is most likely the...
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  Is it possible to fit an aftermarket roof box to my MINI Cooper? 18 Sep 2017 (Ask HJ)
  When I purchased my MINI Cooper new in June 2014 I asked if it was possible to fit roof bars to the vehicle. I was informed that it was possible, but cutting...
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  How can I solve my Skoda's DSG problems? 15 Mar 2015 (Ask HJ)
  My Skoda Octavia has lost all of its odd numbered gears. Skoda originally said it was the mechatronic unit and agreed to change it for a nominal fee even...
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  My Volkswagen Polo has endless starting problems - what could it possibly be? 10 Nov 2017 (Ask HJ)
  I've been having a series of issues with my 2012 Volkswagen Polo for the past couple of months and I’m at my wits end as it appears to have an ‘undiagnosable’...
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  New Mercedes-Benz GLC broken down three times - what should we do? 8 Jun 2017 (Ask HJ)
  We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension...
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  Have there been many cases of problems with the Volkswagen Golf since the emissions fix? 13 Feb 2017 (Ask HJ)
  I understand that many Volkswagen Golf that have had the emissions fix have had subsequent problems with the engine. Is this correct?