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  Big thanks to Audi and Halesowen Beechwood for excellent customer service while repairing my Audi A4. 21 Jan 2012 (Ask HJ)
  How's this for service from Audi? A few months ago my A4 3-litre Quattro's steering and ESP lights came on so I got the car to my local dealer in the Midlands....
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  Is there a technique to driving my Peugeot 308 automatic to prevent it lurching when changing gear? 15 Dec 2010 (Ask HJ)
  I have just taken delivery of a Peugeot 308 1.6 Diesel Feline Automatic. I ordered it with an autobox, expecting the Techtronic box from my old 307SW....
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  Why will some recovery companies not recover your vehicle from abroad if it isn't valuable enough? 2 Nov 2010 (Ask HJ)
  Having worked in the insurance industry a few years ago I can see a hole in the cover offered by the breakdown and insurance companies. My 16-year-old...
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  I need an economical automatic with a large boot as a company car - what do you recommend? 10 Oct 2010 (Ask HJ)
  I retire at the end of November and will be handing back my company car – a 2008 Audi A3 Sportback 2.0TDi Automatic. This is my third A3; the previous...
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  Something nissing 4 Sep 2010 (Ask HJ)
  My wife is nagging me about the mpg of our 2009 Qashqai 2.0dci. I told Nissan we were disappointed compared with our 2001 Scenic 1.9dci, but got a non-committal...
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  Why did my Volvo V70's windows open during a ferry crossing? 3 Jul 2010 (Ask HJ)
  I recently made a ferry crossing to France with my new Volvo V70 2.0D which, incidentally, I’m really happy with. When I returned to my car on the outward...
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  Family plan 26 Jun 2010 (Ask HJ)
  With sons of 7 and 4 and twins arriving in 6 weeks we need to replace our trusty old SAAB 900, within a budget of £15k. We live in London but most mileage...
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  Missing, impossible. 22 May 2010 (Ask HJ)
  I recently purchased a new car for my wife and would appreciate your view of Citroen reducing the specification of their top of the range 5 seat C4 Picasso...
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  Fitting consequence 10 Apr 2010 (Ask HJ)
  Regarding your report about a driver being stuck in France with a Skoda Octavia that had a clutch release hose fail, apart from the follow up with the...
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  Expat information 12 Sep 2009 (Ask HJ)
  I have a 2005 BMW X5 4.4 petrol LHD, bought and registered by its first owner, an English ex-pat, in France. We bought in England in 2006 whence it was...
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  Yes, MIMSER 11 Jul 2009 (Ask HJ)
  Further to the correspondence from S.S. of Chester "Security Blanket" I would like to share my experience driving home to Birmingham from Poole after being...
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  Need a higher off the ground car with a spacious boot - what do you recommend? 18 Jan 2017 (Ask HJ)
  I have happily owned Citroen estate cars for many years but we now find we need a car that we can climb up into rather than down into. However, we still...
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  Volkswagen Touareg - engine clatter 18 Mar 2014 (Ask HJ)
  My 2009 Volkswagen Touareg is starting to make a clatter on start-up, which lasts for 30 seconds. My local dealer has said that nothing shows on diagnostics...
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  Is this fuel economy acceptable for a Volkswagen Golf 1.6 TDI? 29 Oct 2012 (Ask HJ)
  I know you have reservations about the economy of the VW 1.6 TDI. I have now covered just over 30,000kms [19000 mls] and have averaged 62.3 mpg. Although...
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  We want a dash cam but don't know where to start. What should we buy? 10 May 2021 (Ask HJ)
  We've been advised to get a dash cam but have no idea what to get. It's very confusing. Neither of us is very tech-savvy so really we need a medium-priced...
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  My son's No Claims runs out soon - should we insure an old banger in his name to maintain his NCB? 31 Jul 2017 (Ask HJ)
  We run two cars: an Audi A5, UK insured for summer and a Nissan X-Trail, insured in France for winter. We share them both with our son, who lives in London...
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  I accidentally misfuelled my car - but my insurance firm says I don't have a claim? 14 Jun 2017 (Ask HJ)
  I have inadvertently filled my 2013 Range Rover Sport Black SDV6 with petrol in France. The car had a quarter tank of diesel and I noticed nothing for...
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  Black smoke from a Hyundai Santa Fe 21 Aug 2015 (Ask HJ)
  For a couple of months now, I've had an intermittent problem with black smoke from the exhaust coupled with a reduction in power. Recently it's become...
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  Failed turbo 10 Apr 2014 (Ask HJ)
  What do you know about turbocharger re-conditioners? Last week in the Daily Telegraph you replied to a letter from someone who had encountered an engine...
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  Which estate car do you recommend for winter driving, long journeys and good comfort? 29 Jun 2013 (Ask HJ)
  Over many years I have averaged 50,000 miles per year and in later years in Mercedes E350 estates, both diesel and petrol. I currently have a 12-year-old...