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  A new car for twins... 1 Apr 2016 (Ask HJ)
  We are expecting twins later in the year and my 10 year old Golf GTI (which I cherish) won't cut the mustard. We live in London, with on street parking,...
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  Faulty gearbox on C-Class 26 Jan 2016 (Ask HJ)
  Two years ago I purchased an "Approved Used" Mercedes C180 for my wife, the vehicle less than one year old, approx. 12,000 miles. On multiple occasions...
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  Buying a medium-sized family car - what would you recommend for £7.5k? 7 Dec 2015 (Ask HJ)
  I'm looking for a second hand, medium-sized family car for a budget of around £7500. I plan to use an auction broker to find a good used example (2/3 years...
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  Broken car after 2 days of owning it - what are my rights? 25 Jan 2015 (Ask HJ)
  I just bought this car on Thursday, this is my first car I only passed my driving test on Wednesday. I bought this car for 750 it was advertised as 890...
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  Ford focus EcoBoost engine failure 7 Nov 2014 (Ask HJ)
  I have a 2012 Ford Focus with the EcoBoost engine. It's done 19,000 miles and recently broke down with a serious and spontaneous overheat. I was rescued...
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  What is a realistic price for my wife's 2000 BMW 523 SE? 21 Dec 2013 (Ask HJ)
  My wife bought her BMW 523 SE Touring automatic in August 2000. Since then she has carefully cherished it, had it regularly serviced, done only 90,000...
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  Should I specify 18-inch wheels on my new Audi Q5? 17 Aug 2013 (Ask HJ)
  I recently took a test drive in a new Audi Q5. The S Line version seems to have the equipment and extras that I would prefer but only comes with 19-inch...
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  Why does our BMW 320D's engine continue to run after we leave and lock the car? 13 Apr 2013 (Ask HJ)
  I want to share with you correspondence with BMW regarding my 320D SE Automatic first registered 26 September 2012. I informed them that we locked the...
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  What do you think of the Mercedes-Benz R129 SL? 13 Apr 2013 (Ask HJ)
  I have the opportunity to purchase, as a private deal, a LHD 1994 Mercedes-Benz SL320 roadster, which belongs to a friend of a friend. It is white in colour...
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  Did my Honda CR-V's DPF cause a hesitation under acceleration? 5 Dec 2012 (Ask HJ)
  NB of Littlebourne’s email was timely for me since, that very day, whilst driving my 2010 diesel automatic Honda CR-V in sub zero conditions, I experienced...
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  Should I accept a free service from Skoda after Skoda Assist left us stranded in France? 9 Jan 2012 (Ask HJ)
  On holiday in France, my Skoda Superb TDI 170 DSG Elegance Estate kept going into 'safe' mode. This meant that the car would not drive at more than 80kmh...
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  Why does the warranty provided with a Volkswagen Golf we bought only cover a maximum claim of £300? 4 Jun 2011 (Ask HJ)
  My wife recently bought a low mileage used Volkswagen Golf automatic from Partingtons of Woking. We were very impressed with the pre-handover service received,...
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  Which safe, comfortable hatchback would you recommend to replace my Renault Laguna? 5 Mar 2011 (Ask HJ)
  I may well change my car - can you make any suggestions please? We are both retired and travel abroad without the car several times a year so our annual...
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  Confusion over two cars that are supposed to be virtually the same 12 Jan 2011 (Ask HJ)
  I'm thinking of buying a used automatic diesel version of the Hyundai i30 or Kia C'eed. We're told they're virtually identical, but built in different...
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  Taking a barth 10 Apr 2010 (Ask HJ)
  When my husband died I was left with his 10-year-old SLK Kompressor and my own Abarth. An ideal combination. Unfortunately a recent illness has made it...
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  Bumper crock 12 Mar 2010 (Ask HJ)
  I have just been reading what happened to A.L., of Sevenoaks. In November 2008 I received my car renewal from the AA who I had been with for over 15 years....
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  Start err problem 23 May 2009 (Ask HJ)
  I have a 57 plate BMW 118i with auto stop start engine. Throughout last summer the auto stop start engine re-activated itself after a couple of minutes....
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  Photo finishers 14 Mar 2009 (Ask HJ)
  Unwitting motorists face £1,000 fines as thousands of photo card driving licences expire. They are at risk of being fined up to £1,000 because they are...
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  Higher SEAT 28 Feb 2009 (Ask HJ)
  I currently have a SEAT Cupra R, so enjoy a bit of decent motoring. My parents are 89 and 90 respectively, so the SEAT is a pain for them to get in and...
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  Can I cancel if my delivery is delayed? 29 Oct 2024 (Ask HJ)
  i am in the same position with a BMW X5 and sold my car as they were giving me end of September delivery, it now may be XMAS should compensation not be...