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  What's the difference between a plug-in hybrid and a self-charging hybrid? 2 Apr 2019 (Ask HJ)
  Can you explain the difference between a plug-in hybrid and a self-charging hybrid? What are the relative advantages/disadvantages of the two technologies?
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  An accident claims company keeps phoning - are they breaking data protection law? 20 Dec 2018 (Ask HJ)
  Six months ago my wife had a minor accident (nobody else involved) which resulted in an insurance claim. Over the past couple of weeks we have received...
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  Should I claim via my insurer or an accident management company? 12 Mar 2018 (Ask HJ)
  Yesterday, I was rear ended at traffic lights. I have the third party's phone number. He did not know his insurer's name and is asking to settle without...
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  I recently bought a van that now seems faulty - can I reject it? 28 Oct 2017 (Ask HJ)
  I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy...
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  Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days? 13 Oct 2017 (Ask HJ)
  Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down...
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  Is turbo cool down necessary for modern cars? 27 Sep 2017 (Ask HJ)
  I've just acquired my first turbo car, a Renault Megane GT Sport and am somewhat unclear about the need for turbo cool down. My manual doesn't mention...
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  Old cam belt caused engine failure - is the dealer liable for repair costs? 21 Jun 2017 (Ask HJ)
  I bought an old motorhome last August and the dealer did quite a bit of work on it prior to collection. He paid for a service and cam belt change at his...
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  What car should I buy for my retirement? 8 Jun 2017 (Ask HJ)
  I have recently retired and am looking to change my six year old diesel Ford Focus for a long term replacement. I'm looking at a petrol engine as my estimated...
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  If a CCJ rules against me and I refuse to pay, will my credit file be affected? 24 May 2017 (Ask HJ)
  I've been taken to court for non-payment of a parking fine by a private company. While there is lots of information available about how to get out of paying...
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  I was penalised because my NCD was more than I stated - where do I stand? 5 May 2017 (Ask HJ)
  I have recently returned to insuring a vehicle after three years as a company car holder. I had full no claims discount before taking the company car,...
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  What should we replace our Audi A4 TDI with? 18 Apr 2017 (Ask HJ)
  After 80,000 miles we are considering a replacement for the Audi A4 2.0 TDI. We were covering 19,000 miles per year but are now down to about 10,000 mostly...
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  Where can I gather evidence of the 2011 Volkswagen Scirocco engine failure? 10 Feb 2017 (Ask HJ)
  I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen...
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  Who's liable for my BMW's faulty timing chain? 25 Oct 2016 (Ask HJ)
  I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW...
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  Is the Honda Jazz SE i-VTEC a good car? 20 Jan 2016 (Ask HJ)
  We're planing on buying a second car for my wife (commuting and dropping our daughter to nursery). She is a new driver and would prefer a smallish car...
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  Buying AUDI A4 Avant: Which model? 18 Feb 2014 (Ask HJ)
  We just had a baby and with my wife we would like to buy a new estate, preferably the Audi A4 Avant, although also considering the BMW 3 series touring....
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  Who will insure my 18-year-old daughter on a classic Singer Gazelle? 30 Nov 2013 (Ask HJ)
  I have seen a 1962 Singer Gazelle 4-door automatic saloon for sale for under £2000, which I would like to buy for my daughter's 18th birthday. We have...
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  Does fitting the wrong tyres cause problems with the transmission on a BMW X3? 23 Nov 2013 (Ask HJ)
  I have a 2006 BMW X3 with 76,000 miles on the clock bought last year secondhand from a small local dealer. A few weeks ago the car developed a 'knocking...
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  What can we replace our 1971 Morris Minor Traveller with? 19 Oct 2013 (Ask HJ)
  My wife owns a 1971 Morris Minor Traveller with just over 100,000 miles on the clock, which she has enjoyed over many years. However, with ageing bones...
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  Should I fit smaller wheels to my Volkswagen Scirocco to improve the tyre wear rate? 27 Jul 2013 (Ask HJ)
  I own a 2009 Volkswagen Scirocco GT TDI with 19-inch alloy wheels fitted with low profile Pirelli 235/35 ZR 19 P Zero tyres. To meet legal requirements...
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  Which economical car for should we buy for local driving and occasional long trips to Spain? 20 Jul 2013 (Ask HJ)
  My wife and I are looking for a car with about £20,000 cash to spend, now retired and having had cars supplied to us like Volvo, Lexus and BMW 5 series...