Ford Grand C-MAX - Poor / non-starting but no fault codes

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Sat 9 Feb 2013 13:21
Ford Grand C-MAX - Poor / non-starting but no fault codes - uksant
Hello All, our Grand C-Max 2.0 tdci (less than 3 months old) is suffering two starting problems possibly linked.

1. Starts eventually after not responding to repeated attempts for about 10 seconds. During that 10 seconds, the dash continually switches to and from showing a diagram of the steering buttons (4 arrows and the OK button) and a message "Interior Scan Yes No". This happens from cold but not from warm. Starting from warm, the Interior scan message does not appear. But it does appear when the engine is switched off.

2. Did not start at all. Dash and battery ok. Simply no response. Called out AA who said that there were no fault codes. He "reset the system" and the car started.

Any advice appreciated.
What's interior scan? Is the message supposed to show when starting or only switching off or both?
Does point 1 seem normal if starting from cold in winter? We got the car in late november and the slow-responding starting did not happen then.
Are points 1 and 2 linked?
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Sat 9 Feb 2013 14:02
Ford Grand C-MAX - Poor / non-starting but no fault codes - uksant
Actually the interior scan message is On / Off (and not yes / no), sorry for any confusion caused!
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