It's possible the clutch had been badly ridden by the previous owner/driver(s).
Did the clutch have a high biting point when you test drove it ?

I have a 10 month old 1.0L petrol Ford Focus Bought from new off a Ford main dealer. The DMF & clutch failed at 9,000 miles, Ford stated it was not covered under warranty, ( Poor driving practices ?)I had to pay for the complete clutch assembly to be replaced. The replacement clutch failed again after 3,000 mls Ford again stated it was not covered under warranty,(Poor driving practices) I had to again pay £975.00 to get the car back. After 100 mls there is again signs of the clutch burning out (Smell & clutch operation) In total the car has had 3no replacement clutches fitted during its life of just 10 months. The car is driven by a lady driver with 16 years experience, more than 50% of the driving is on motorways. Ford will not accept that their may be a problem with the car that keeps burning out clutches.I have commissioned an independant report which states the clutch/car had inherrent problems.

Currently taking the case to arbitration.

Edited by Avant on 16/02/2014 at 22:19

I bought a car from ford its 6mths old 4 weeks ago the clutch went I thought the problem would be covered under my warrenty I am having problems with Ford who say its down to my driving but this is the 5th car I have bought from them I always take my car for regular service especially in winter checks. They say they have not heard this from other people that ford have refussed to carry out the repair. I have alwayed been a good driver I don't know about mechanics this happened without warning I had passengers in the car when it happened so I would not put them at risk.

Has this happened to anyone else with ford clutch issues. This has been very distressing If anyone has any legal advise would love to hear from you also.

Hi Meme13

I had a simular issue, mine went at just over 7months after purchase and 2nd hand. i had a years warrantee and they said they would inspect the car but if it isnt a warrenteed part it would be £400 for inspection.

What i did was tell them if it is not a warrantee part dont put the car back together and ill have another garage inspect it and make a 2nd opinion. They called back in a couple of hours and said it was a warrantee part so it may be worth trying.

Hi

I've got a Focus 1.0 Ecoboost 100, which is on a 64 plate and was purchased new from Bristol Street Motors Redditch.

From about 1,000 miles, I started to get a intermittent dull whine from the clutch when going at low speed and in reverse, and then I also had intermittent issues with selecting gears.

From about 2,000 miles, the whine got more regular and louder but was still intermittent.

I took the car to Cornwall on holiday without problems, but did have occasional smell from the clutch as if it was getting hot when it had been under a load.

When i got back from Cornwall, the whine was getting louder, and i booked it in to Bristol Street Motors to have a look and said i think that the problem is the gearbox linkage or the clutch and wanted it looked at. Gears were crunching intermittently and was hard to select and said after reading this and other threads on gearbox/clutch weaknesses, that I wanted it looked at. I also phoned Ford CRC too for guidance.

The car went in the garage in September, and they told me they had the clutch open and checked the gearbox. They said that the clutch had lots of dust behind and in front of the plate but said that the car was of a low mileage and Ford wouldnt let them do anything more. They did adjust the gearbox linkage but thats all.

Following the garage visit, I am a bit worried because there is more regular clutch whine and dont know what to do. Can anyone help?

I had a clutch issues it was my flywheel that took out my clutch ford said it wouldnt be covered by warrenty and repeatedly threatened me with a £400 bill just for inspecting the damage i told them i would py £200 half the bill so they would take the gearbox off inspect if it wasnt warrenty leave the box in the boot and ill get a second opinion. Ford phoned me up to say all work completed cost covered through warrenty.

I also have recently had my clutch go on a ford focus 1.0 ecoboost engine. I've had the car from new for 2 1/2 years and it's done 24k.

The AA recovery man said the master cylinder had gone, advised me to limp home pumping the clutch pedal to get any pressure. Which I did.

The Ford garage I bought the car from & had it annually serviced have tried everything to get the warranty department to approve the repair, which they have refused to do. As per the other posters on here, they have said it is poor driving on my part, which is absolutely not true I have been driving for over 30 years, my last focus did over 80k without the clutch needing any repair.

Communication from Ford Customer Relationships has been absolutely disgusting, all I've had is automated replies to my emails and some poorly paid call centre person who got a very angry customer on a call, who couldn't do anything to address my complaint.

No communication from anyone at Ford, I am absolutely disgusted with Ford and it's so called 3yr warranty.

Can anyone provide some advise on how to take Ford to either the small claims court or arbitration or how to involve the ombudsman?

Friends newish Fiesta had 2k on the clock and bang goes the cluch. Ford didn't want to know and said it must have been driven badly.

I have a 2016 Ford Focus, I just yesterday got it back from Marshall Mize from having the clutch plate fixed again for the 2nd time in the last 8 months. Mines covered under my warranty, so I don't see why yours isn't.

I also have another 2016 foFord Focus sports edition, and I've had the clutch plate changed in it once already also. I've only opened these car since September of 2017.