Is it possible to insist that my insurance company contests a personal injury claim? My wife was involved in a minor collision about a year ago. Wasn't even a rear end shunt. Since then we have had 10 or 12 calls asking us to make a claim, which we have refused to do. Now today we have been informed that the other party is claiming whiplash.
At the time there was no problem, when I phoned later with full insurance details, there appeared to be no problem. The police were not called nor an ambulance.
I have told both my insurers and the company dealing with the claim for the insurers, I believe it is a fraudalent claim, the response was to say the least, laid back.
David Butcher
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