Vauxhall Astra - DPF and fuel pump, Turbo @3 years old!

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Fri 10 Aug 2012 10:04
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy

Colleague of SWMBO has an astra gearbox failed 1 month after warranty expired, no Goodwill cost 2800,. bought extended warranty sold by dealer to cover other items, fuel pump failed, covered costs in all of about £2000, just been advised of turbo failure, not covered as seals not covered, probable cost £1500, Still paying for the car on the never never... Have told her to hand it back to the finance company.

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Fri 10 Aug 2012 10:23
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - gordonbennet

Depending on its mileage, use and service history, i'd be inclined to look at the small claims court (with solicitors advice) with a view to claiming unfit for purpose, and let a judge apply some common sense.

Vauxhall don't cover themselves in glory with goodwill, though 1 month for a gearbox failure has to be a record, doubt i shall ever be darkening their doorstep.

Dealer sounds about as much use as the proverbial chocolate teapot, again.

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Fri 10 Aug 2012 12:30
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - unthrottled

Something's not quite right. For so many things to have gone wrong so quickly, the car must have had a fairly traumatic experience. The fueling system and turbo are bought in by Vauxhall and those companies supply everyone else too.

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Fri 10 Aug 2012 12:41
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - madf

Misfuelling?

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Fri 10 Aug 2012 12:56
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy

Something's not quite right. For so many things to have gone wrong so quickly, the car must have had a fairly traumatic experience. The fueling system and turbo are bought in by Vauxhall and those companies supply everyone else too.

Car is now 3 years and 8 months old....

The gearbox problem involved a new clutch , presumably with a dual mass flywheel, and a service too the car is the previous generation Astra bought from the local family dealership who have done work for me on my cars and they have a good reputation locally, The lady in question assures me that they have been regularly doing sufficient mileage at weekends to avoid dpf problems, the turbo oil seal is the bit causing them the major problem as the extended warranty company used refuse to cover it. I have advised them to consult the CAB before they reject the car and cease paying the finance, they have paid more than the minimum required before they can go down the route of doing that. Vauxhall would not help with the gearbox problem. Anyone got any better ideas?

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Fri 10 Aug 2012 23:44
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - unthrottled

So what's the problem with the DPF again?

She should never have bothered with the extended warranty. She can get a reconditioned turbo fitted for a lot less than £1500.

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Sat 11 Aug 2012 08:18
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy

She should never have bothered with the extended warranty. She can get a reconditioned turbo fitted for a lot less than £1500.

So what's the problem with the DPF again?

Sorry that got mentioned but is worried as fuel consumtion also high

IF you are an ordinary "punter" and don't know a lot about cars, you have a tendancy to trust the dealers advice. Reading all the bits on here about all these problems and bits i have posted about friends experiences made me change from a diesel to a smaller petrol, as my warranty had expired, did not trust the terms and conditions of the extended warranty, and most of all, our usage has droppped and changed drastically, no weekly long round trip and a lot more local for us. She did not call last night to say what they were going to do, but my advice stands, get rid of the car one way or another.




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Fri 10 Aug 2012 12:44
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - TeeCee

Colleague of SWMBO has an astra gearbox failed 1 month after warranty expired,

Let me guess. Service schedule says no 'box fluid changes required as it's "sealed for life" and filled with their special snake oil, right?

Always interesting to find out which supplier makes the 'box and look up their recommended service strategy.

When are GM going to learn......?

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Fri 10 Aug 2012 16:30
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - Rickster

I suspect it'll be the M32 6-speed gearbox. This is a FIAT-designed box that causes loads of problems in the diesel Astra (1.9 especially) as well as in FIAT/Alfa cars. Basically its not up to the kind of torque that a diesel engine produces, and often fails in less than 40k miles.

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Sat 11 Aug 2012 12:15
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy

Unlike around 30,000 people a day, many Backroomers rarely use the rest of the site. Had Rickster done so and looked up: www.honestjohn.co.uk/carbycar/vauxhall/astra-h-200...d he would either not have been in the least surprised, or he would never have bought this model of Astra diesel in the first place.

HJ

What is your opinion on these problems HJ?

Oldroverboy would never have bought this model of Astra diesel in the first place! (after reading the review).

Yet my brother in law had one on motability for 3 years, only major problem was when HE mis-fuelled it. And yes HJ, I am one of those who read lots of other bits of your site. ORB.

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Sat 11 Aug 2012 12:09
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - corax

When are GM going to learn......?

GM won't care if it's failed just outside the warranty. As far as their concerned, it's done the job perfectly :)

They will only sit up and take notice if sales of their cars plummet, and that won't happen unless the models are shockingly bad and other manufacturers take their market share.

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Sat 11 Aug 2012 15:09
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - madf

Anyone who buys a GM car and then complains has only to blame the fool who pruchased it in the first place. This is a compnay whose engineering talent is inversely proportional to its size.

And which blames its delaers for its qulaity problems: http://www.thetruthaboutcars.com/2008/02/gm-to-dealers-40-of-our-quality-problems-are-your-fault/

And loses c $350million a quarter in Europe as those with any sense don't buy its products..

http://www.washingtonpost.com/business/general-motors-2q-profit-falls-41-percent-as-european-losses-cut-into-north-american-earnings/2012/08/02/gJQA2zyQRX_story.html

Edit : I read HJ's reviews before I buy and based on that alone GM will never see me as a customer...(I bought a Yaris d4d on HJ's write up: he was correct)

Edited by madf on 11/08/2012 at 15:11

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Sat 11 Aug 2012 15:19
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy

According to Automotive News [AN, sub], GM's top quality executive is touring the country telling dealers that a large percentage of consumer dissatisfaction with the quality of GM products comes down to slack dealer prep. No really. Jaime Hresko said that "40 percent of the problems that show up on GM quality reports from sources such as J.D. Power and Associates are related to vehicle controls and settings — not manufacturing issues that stem from vehicle design or assembly." Hresko is asking GM retailers to complete a thorough pre-delivery inspection of "issues that routinely irritate customers and may poison satisfaction reports." We're talking "memory and personalization features," including seat and mirror settings, clocks, radio stations, computer and navigation system settings." Hresko's exhortation is not without reason. As TTAC has pointed out before, J.D. Power's Initial Quality Survey (to which Hresko was alluding) is inherently flawed, measuring little more than consumer expectations and doing so over a ridiculously short time period (90 days). Still, maybe GM's top quality guy should be concentrating more on his side of the ledger. I mean, any study that names the Pontiac Grand Prix the best anything (Best Large Car) can't be all bad– you know, as far as GM's concerned.

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Thu 21 Jan 2016 10:44
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - oldroverboy.

A very late update, for some reason I forgot, but the dealer and warranty company did cover some of the costs for the gearbox, and yes, thet got rid of and went elsewhere for their next car.

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Thu 21 Jan 2016 11:01
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - xtrailman

My son had a Astra petrol car.

New gearbox under warranty, engine rebuild out of warranty, covered bt WD from whom he had a nightmare getting them to honnor his claim. Air con compressor also had to be replaced.

After that he bought his first new car a Mazda3 petrol, nice car.

Hes had his fill of BMW (chain broke engine rebuild, and stuck in snow), and Vauxhall.

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Sat 23 Jan 2016 12:30
Vauxhall Astra - DPF and fuel pump, Turbo @3 years old! - daveyK_UK

There is a reason why you can pick up a 1 year old Vauxhall Insignia or zafira tourer for £11,000!

Will GM ever improve the quality of their vehicles mechanically?

Im told the new Astra is well designed, which is probably true.

However, will the component quality be up to the same standards of Honda and Toyota? I doubt it.

Edited by daveyK_UK on 23/01/2016 at 12:31

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