I recently traded in my old E class merc for a newer model. It came with all the extras including 7 days cover from Aviva. Their quote was ridiculous, so I went to Go Compare and saw that my current insurer ABC ( thru' RAC) was only about £20 dearer. I telephoned RAC thinking that I would just upgrade my current policy, but RAC told me that ABC would not accept me as the replacement cost of the new vehicle was too much. When I pointed out that they were quite happy to accept me as new business, via the Internet, I was told that they had no control over what conditions the underwriters imposed, and furthermore it would cost me over £100 to cancel my current policy.
I consider this sharp practice at the very least. Are they entitled to behave like this. ?
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