Our Rover V6 I think (looks like a Jag) has been with a recommended garage for 9 weeks to get a new engine fitted. The garage initially said it would take 1.5 days. I thought a week but certainly not 9 weeks. My partner and I have visited every week and rang this garage, who do not return many calls hence the need to visit. He just comes up with various exscuses as to why it is not ready. The car was supposed to be ready last Thursday and the garage asked us to ring at 5pm which we did and they said they were just finishing it and would ring us back, they did not. I went round to the garage Friday and it was closed, we were not told they would close Friday. I rang landline, mobile and left urgent probably quite rude messages and also sent a text asking for an urgent call, none of which were answered. We are totally fed up as you can imagine and it is causing a lot of stress and inconvenience for my partner who works a good few miles away. I am now wanting to visit in the morning and give an ultimatum to the garage to have the car ready by Thursday 5pm otherwise I want the car back, whatever condition and will get towed to a local (my garage tried and trusted) to complete. Anybody had anything like this happen to them before. Where is the best place to organise a tow that will not cost the earth. Legally what do we pay him for the work done so far. Car is not working as yet. Any help before tomorrow morning greatly apprecaited. Thanks Rebecca