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C5 Tourer - new shock absorber on 1st MOT!!!! - cas1

1st MOT on 2009 car. My car has failed its 1st MOT as the front shock absorber needs replacing. How can a new car, with 30,000 on the clock need new shock absorber? I have never had to replace shock absorbers on previous cars and the first car i owned was 10 years old! The warranty runs out in 3 days, any advice would be great.

C5 Tourer - new shock absorber on 1st MOT!!!! - gordonbennet

Covered by warranty presumably, let them fix it.

Not covered by warranty and no help from the maker, which i hope won't be the case, then put a thread on every motoring site you can think of and write to every motoring publication there is, Clarkson etc.

C5 Tourer - new shock absorber on 1st MOT!!!! - sandy56

See the service manager and complain and see what he offers. Dont just pay the bill.

This is very poor. I dont expect cars to be fault free but I do expect some support form a low mileage car that has been looked after.

Contact Citroen UK and COMPLAIN if you dont get a good offer from the local dealer.

Go on the Citroen owners forums and see what they say.

C5 Tourer - new shock absorber on 1st MOT!!!! - Peter.N.

I take it this is one without hydropnumatic suspension - they don't have shock absorbers.

C5 Tourer - new shock absorber on 1st MOT!!!! - Ivanovich

EXACTLY! What car is this? Can't be a C5?

C5 Tourer - new shock absorber on 1st MOT!!!! - Collos25
Why can't it be a C5 only certain models have fluid suspension VTR and VTR+ have normal suspension.
C5 Tourer - new shock absorber on 1st MOT!!!! - ChannelZ

1st MOT on 2009 car. My car has failed its 1st MOT as the front shock absorber needs replacing. How can a new car, with 30,000 on the clock need new shock absorber? I have never had to replace shock absorbers on previous cars and the first car i owned was 10 years old! The warranty runs out in 3 days, any advice would be great.

It's not a new car, it's a Citroen half way through it's warranty. Another 30k it'll need a new wiring loom, 50 window regulators, 3 turbos, a clutch, DMF, 6 wheel bearings and another 2 sets of shocks. You'll also have to visit the dealer to get the DPF unclogged on a monthly basis. If you're lucky, and going by my collegue's 2010 C5.

Advice? Trade the thing in and buy a real car.

C5 Tourer - new shock absorber on 1st MOT!!!! - Ivanovich

My wife's car,a 2009 Mazda 2, had to have a new Front Shock Absorber replaced at 21,000 kms. Should we get rid of it too?

C5 Tourer - new shock absorber on 1st MOT!!!! - unthrottled

Suspension component lifetime is heavily dependent on the duty cycle. Pot holes and aggressive speed humps can easily wear out a shock absober in 3 years-it's not necessarily a manufacturing fault.

C5 Tourer - new shock absorber on 1st MOT!!!! - Collos25
I have looked at a lot of C5's some with 200k miles on the clock they appear to be capable of doing starship mileage without much problem.

Edited by Collos25 on 19/05/2012 at 17:52

C5 Tourer - new shock absorber on 1st MOT!!!! - ChannelZ
I have looked at a lot of C5's some with 200k miles on the clock they appear to be capable of doing starship mileage without much problem.

How do you know? The previous owners could have spent a fortune keeping them going?

Just because it's got 200k on it, doesn't mean it hasn't had some massive bills in the past, does it?

C5 Tourer - new shock absorber on 1st MOT!!!! - Ivanovich

I had Toyota Camry 2.2s and did over 250,000 kms on it but it sure cost a small fortune if I look back at my Repair Bills and Service Costs! But no one ever complained about the high costs of repairs. Camrys have a brilliant reputation in South Africa but Toyota discontinued them in 2005, I wonder why?

C5 Tourer - new shock absorber on 1st MOT!!!! - gordonbennet

I think Camry's were discontinued here to encourage buyers into Lexus models.

C5 Tourer - new shock absorber on 1st MOT!!!! - Collos25

"How do you know? The previous owners could have spent a fortune keeping them going? Just because it's got 200k on it, doesn't mean it hasn't had some massive bills in the past, does it?"

Because they have been lease cars and I have seen the service and repair print out so they could cost the profit.Non of them had anything significant spent on them apart from tyres which seem to last 25k on the front and 30k on the rear.No exhausts no clutches couple of door window switches just mainly service items.

Edited by Collos25 on 21/05/2012 at 19:08