This is ridiculous! Everytime I book a date its cancelled and my refund is refused as ROSS tells me they havent taken any money from me, Driving Experiences Direct have.

The new shropshire track they have been talking about is not actually there I am told. I know people who live in the area and they have said there isnt a racing track there????

How can they sell you a product they dont have. Ive paid them for goods they cant deliver !!!! Getting very angry now and to find out ROSS JONES owned the previous company is just fuelling the fire as after all HE did take my money!

i also brought mine in merry hill for £99 in december 2010 since then have booked six times and cancelled 6 times, something has got to be done about this, i have also reported to watchdog and would like other people to aswell, since the second time i was cancelled on i have been demanding a refund but every time they say we cant do refunds although i paid by card, i have spoke to both ross and craig and well.......... just should have put my head down the toilet and flushed it, total bulls*** every time. also guys reported them to trading standards and they have said im the 1st person to report them so would appreciate if other people did the same.

I too am delighted to report that after a few months of asking I have finally been given a refund for my experiences. I know a little about Livitx as my son used to be an instructor for them and they have run many successful and well attended events in the past. I know they intend to develop their own track but the time and investment is proving more than they anticipated. However I believe they now have the necessary funding to progress the project and expect to be running driving experiences again this year, initially from a temporary track for April and May and are taking bookings now. The new Centre is due to open in the summer.

I think you can be confident they will honour your bookings or provide a refund if you wish.

I wish them good luck.

Clive

I bought a voucher from LivitX at the end of 2010 as a xmas present for my ex. This was booked twice last year and both times was cancelled by LivitX because 'the track wasn't ready'. I have now requested a refund as my ex is not booking the experience and as far as I am aware he has left the country for work. Firstly I was told that a refund would not be considered as there are dates now available to book, I then explained that the person I bought it for would not be booking so they said I could still book, I explained that I would not want to book it myself and as the experience was cancelled twice by them I would like a refund. They then reply to say 'The coucher remains his property' to which I replied that this isn't the case as I paid for the experience and it is in my name and they had already said I could book which would then mean it is in my name. I have told them (as I have passed the whole politeness stage with them) that I would like a refund as soon as possible otheriwse I will be taking this further.

I will keep you posted.

In the meantime I would be interested to find out if your experience goes ahead dolly_2012.

Tania

our driving date is 21st April at 11am at throckmorton airfield, so fingers crossed, have checked their site and emails all week, so as far as we are concerned its all go! but will believe that when hubby is actually in the car!

will let you know what happens, watch this space!

Well today we went on our experience day, not knowing what to expect but as we hadnt had an email saying it was cancelled we were hoping it would go ahead, As we got nearer the airfield we could see some high performance cars and our hopes soared, and indeed as we drove closer we could see the sigining in tent, cars, and plenty of people, and we got our drive! the weather was perfect and we enjoyed the morning, and I am so relieved that it turned out ok after all the comments on here, fingers crossed for all of you who still have vouchers to book, and hope the same happens for you,

Dolly

Same here Smiley.Ellie, our son bought this as a days family experience before he went away to work in a very unpleasant place, we are still trying to get our day or our money back after booking several times and being cancelled.

I have noticed that the very flashey web site has been taken down, so i guess there is no hope now.Has the company gone or is it worth contacting trading standards.