what to do ??

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Fri 22 Jul 2011 21:26
what to do ?? - mm707

Took my car into VAG main dealer for replacement of injectors under warranty. They called to say they have done them but the car is running rough. They say they will have a look etc.

Next day they ring to say car running rough still - they don't know what's up with it ( if they don't then who would ? ) and the mechaninc made a note to say it was running rough before he started work on it ( very convenient ).

If it was running any different to when they started on it why would they just not ring and say it's ready - pick it up ?

Not sure where I stand really - any advice appreciated - it was running fine when I took it in. I don't want to get stung with bill

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Fri 22 Jul 2011 22:07
what to do ?? - bonzo dog

Took my car into VAG main dealer for replacement of injectors under warranty.................it was running fine when I took it in

Sorry, i don't follow?

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Fri 22 Jul 2011 22:11
what to do ?? - mm707

They are doing a recall of 2.0 tdi 170 's

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Mon 25 Jul 2011 18:12
what to do ?? - concrete

I think the dealer has 'shot himself in the foot' with the mechanics remarks. If it was 'running rough' when you took it in you would surely have mentioned it to them at the time. If you took the car in ONLY because of the recall, then insist on it being returned to you in the same running condition that you delivered it to them. They are 'fishing' for a reaction from you along the lines of 'well, do the necessary work to fix the problem' on the assumption that you will pay them for the work. Don't fall for that. Insist on the car being returned exactly as you left it, plus of course new injectors. Also I would ask for a loan car until the work is completed to your satisfaction, that should make them think and spur them on a bit. They are only trying it on. Good luck. Concrete

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