2010 VW Tiguan - Not Sure what to do VW won't help | Legal matters | Back Room Forum

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Mon 23 May 2011 17:35

2010 VW Tiguan - Not Sure what to do VW won't help - steveo58

Recently I purchased a secondhand Volkswagen Tiguan from my local dealer at the time I ask for the fitting of cruise control which I was told was available so I went fourth with the purchase after the purchase went through and I took the car away was told the cruise control unit would be ordered and available to be fitted sometime the following week only to be told 7 days later that due to a problem it was unavailable on my particular model. I have contacted VW and the dealer who have been let's say not very helpful and only informed me that only 3 rd party cruise control was available, it is an important option for me which I can't have I'm looking for them to take the car back and refund all money's given anyone have any advice? Thanks Steve

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Mon 23 May 2011 20:19

2010 VW Tiguan - Not Sure what to do VW won't help - LucyBC

You have no chance of a refund for the value of the car.

You might be refunded the cost of the cruise control if you have paid for it.

Otherise they can fit the third party option and the chamces are the court would rule they have substantially fulfilled their requirement.

Edited by LucyBC on 23/05/2011 at 20:20

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