|
Hi,
Back in 2009 I had a problem with a well known recovery company.
They attended a breakdown where we had suffered a sudden tyre deflation. The inside of the rear tyre was sliced through all the way round. (We later learnt that the problem was a detached heatshield from the exhaust touching the sidewall) However, at the time despite commenting on the damage the operative fitted the spare and departed.
A few miles down the road (motorway section of the A1) the same thing happened again. The net result was a recovery by truck including a massive extra delay of about 5 hours in total.
The recovery company said that they would not dispute liability for the second tyre and paid up for this and the fitting costs.
I was amazed that they did not make any goodwill offer, so do I have any basis for a compensation claim?
Before anyone asks, I did attempt to "name and shame" on this very site, but my post was removed by a moderator (he did not provide a reason) even though I went to great lengths to ensure that it was entirely factual.
Best wishes
Peter
|
