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BMW 760 - BMW 760 poor running - Jagxkr

A friend of mine has had major problems with his 760 which is currently in bits in a BMW dealer, after being dropped off with a minor miss. BMW seem disinterested in sorting it out, since it left the dealership undriveable and are expecting him to write ablank cheque to get it sorted.

Is this a common fault? There a page on Facebook about the saga at www.facebook.com/pages/Help-I-want-my-BMW-back/142...0