My wife's car was recently reversed into by a coach when she was stationary in the road (£2500 damage)allowing a car coming the other way to come by the coach.The coach driver admitted he had reversed into her at the time.
During the claim negotiations,her insurer(A.A.) said that no coach driver has any obligation to provide a statement on any accident he/she is involved in except to a Court of law.This is grossly unfair as it means that all claims against a coach company are not worth proceeding with unless independent witnesses are available.The A.A. has therefore instructed my wife to accept 50/50 liability as they will not pursue the matter through the Courts without witnesses.
Does my wife have any option?
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