VW Touran - 4 year old car - manufacturers liability

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Mon 17 May 2010 21:07
VW Touran - 4 year old car - manufacturers liability - daninbrighton

My 2006 VW Touran, just over 4 years old has broken down and the garage have said it needs a new clutch and gear box as whatever has happened is a serious problem.

They've quoted over £2,000 to fix it.

My question is, given that the car is still young (bought new), can we expect any success in getting VW to pay for all or at least a substantial part of the repairs.

I know that the sale of goods act refers to goods being of reasonable quality for a reasonable amount of time but don't know how this (or other things) apply to cars.

Can anyone advise?

Edited by daninbrighton on 17/05/2010 at 21:08

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Mon 17 May 2010 21:48
VW Touran - 4 year old car - manufacturers liability - Falkirk Bairn

Mileage?

VWFSH?

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Mon 17 May 2010 22:39
VW Touran - 4 year old car - manufacturers liability - daninbrighton

It's done about 45,000 miles and has a full service history at the suggested/recommended times.

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Thu 20 May 2010 01:18
VW Touran - 4 year old car - manufacturers liability - Avant

As you've had the Touran for 4 years from new, the Sale od Goods Act won't be of any help to you.

But your garage can try to get a goodwill contribution from VW: rthe clutch will be deemed fair wear and tear (as some people are very hard on clutches and VW have no reliable evidence as to what sort of use it's had), but you may have more luck with the gearbox issue, depending on what the problem is.

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