Suggestions from within the motor trade that a certain manufacturer is carrying out audits and financially penalising dealers who innocently point out to customers any defects they have come accross during routine maintenance and inspection.
This is very alarming as the vehicles are still under warranty but the manufacturer,it would appear,are acting with total disregard to their customers and are putting lives at risk by discouraging dealers from highlighting potential flaws and defective components.
Are they breaking the law?
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