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private parking companies - concrete

With reference to a previous post concerning parking on private land and parking companies enforcement tactics. I am so glad I read that post. I recently parked in an Aldi car park which has a contract with Parking Eye. The notice states a period of 90 minutes is allowed free to customers. We always park there, go to the bank and post office and then shop in Aldi. It is our regular routine on Saturday mornings. The day in question we were delayed both in the bank and post office, then we did a bigger shop than usual. We inadvertantly overstayed by 28 minutes. 6 days later we received a letter, all very official looking, and demanding money. The heading in very bold type is PARKING CHARGE NOTICE. They even have the little black and white checks as a border to make it look like a police notice. They have demanded £70 or £40 if we come quietly. The manager at Aldi, bless him ,is fed up with all this, he offered to have the charge quashed as we are good regular customers, but needs a receipt that we no longer have. I however remembered the post about this subject and have just simply ignored the letter. My wife however is in panic mode, thinking they will be scaling our walls and dragging away our goods and chattels. I have reassured her that this is not a PENALTY CHARGE as can only be issued by police or local authorities and the letter is in fact an invoice and cannot readily be enforced for collection for many reasons. Not the least of which is they cannot prove who was driving the vehicle. Watch this space. Concrete

private parking companies - hbosken

Forget about it - they can do nothing. They can (if they were stupid enough) only sue for loss of earnings anyway - and it must be against the driver - which you are under no legal obligation to divulge. I assume there was at least one free parking space in the car park, therefore no loss of earnings!

Sleep peacefully!

private parking companies - LucyBC

It is true that they could only sue for loss of earnings were they to rely on the law of trespass but in most cases these companies will attempt to rely on a contract being established by parking on the site and the breach of that contract (by overstaying) meaning the breach of that contract which incurs a fee.

The "contract" has to be advised by signs which are unmissable, there must be shown to a breach and the person who they claim is in breach must be the driver not the owner. The owner is under no obligation to discuss who was driving and should not do so.

However it is true that in a practical sense the penalty is almost unenforceable and these cases almost never get to court.

The first rule is not to "appeal" and to grit your teeth.

Many people are distracted by the endless letters demanding money and threats of "imminent court action" but bear in mind that a stamp comes cheap.

You must be prepared to be resolute and under no circumstances respond to *any* correspondence unless it is a writ - not just the threat of one but in handling thousands of these impending "actions" I have only had three go to court and these were all thrown out.

There has been one case in which a parking company succeeded in a claim but there were very special circumstances applying to the case and no precedent was set by it (despite the parking company industry making frequent claims to the contrary).

private parking companies - concrete

Thanks to hbosken for your comments and to LucyBC for very sound practical advice. I have so far just completely ignored the letters, but no doubt they will keep at it, more fool them. I wish I had read the original post some time ago as I got caught out by parking bandits in Sheffield 2 years ago when visiting my son, but never again. The local Aldi manager told me yesterday that they are going to change the parking arrangement and go to a meter system where you get the money back from store purchases. No problem with that at all, very fair all round. I will let you all know when I receive the next little missive from Parking Eye. Watch this space! Regards Concrete

private parking companies - concrete

Hi Folks, well the latest little missive regarding the above post has just arrived. Very appropriately dated 1st April. from a debt collection agency. Guess what? The debt collection agency is also based at the same office address as the parking management company. How nice for them all to be so near each other. That means they do not have to travel far to co-ordinate their attempts to fleece us. They are demanding that I pay or negotiate a payment plan or they may start leagl proceedings. Good luck with that one fellas! A payment plan indeed, that tells me that they pursue some poor unfortunates who cannot readily pay their iniquitous charges and have to budget to do so. What a state of affairs to harrass people, some of whom cannot defend themselves for one reason or another, out of money they can clearly ill afford and that they need to set up payment plan to pay £70.00. What kind of people are these? I just wish there was something to be done to stop these horrible, contemptible people in their tracks. Don't it make you want to just shake them warmly by the neck? Will keep you all posted. Concrete

private parking companies - concrete

Hi Folks, well it's been 3 months now since I bravely ignored the Parking Eye threats and guess what? Not a dickie bird, Zilch, Nada, Nowt. Doesn't that tell you everything you need to know about these leeches. Thanks for reading and all advice. Signing off. Concrete

private parking companies - LucyBC

Bet you they will be back...

private parking companies - Pete Mansell

Assuming there are suitable parking notices, is it likely an enforcement company would clamp a car if visiting the same car park after ignoring a charge notice?

private parking companies - concrete

Why would they be back? Surely only to instigate proceedings in a civil court, and for what, a few pence of deprived income? Still if they contact me again they will be ignored as before. I think they have expended enough time and effort to no avail to persist with a futile cause.

The notice in the cark park does not mention clamping, it only stipulates a period of time that you are allowed to park. I think they would be on thin ice to clamp vehicles without giving due warning via signs. I have been to this car park many times since and remained within the time allowed without any apparent problem. I do not think they monitor every vehicle that enters, but only the ones that overstay, which suggests they rely entirely on camera technology. They only record the overstay on leaving, when it too late to clamp a vehicle anyway. Thanks for your comments Pete and LucyBC. Regards Concrete

private parking companies - LucyBC

It costs very little to post a letter and these things tend to go on and on. They will keep writing as their business model is based on the idea that if you hassle people enough many will pay up. If it looks like they are getting nowhere it will usually be sold on by a debt collector.

Their claim has nothing to do with deprived income or the occupancy of the car park. No parking company in their right mind would sue under the law of trespass.

Instead they allege that by parking there you entered into a contract which probably permitted parking for a certain period and if you exceed that period then a charge is payable. The contract is entered into by signage which must be frequent and unmissable. If their lawyers have done their work and they can show you overstayed on their camera then there is no reason why the contract should not be enforceable in the civil court.

However going to court costs money and at this level it probably will not be worth the risk. If you file a defence (which is free) they will be involved in further expense before the case goes to a hearing. So the best advice is to ignore all mail from them -- don't even acknowledge it -- unless you get a county court claim (not a threat of one - of which there will be many).

private parking companies - danceteacher

Hi just thought I would let you all know that after submitting an appeal to parking eye (I had sent the e mail before I read this thread) they have cancelled the charges. I attached my receipt and my bank statements as evidence. They obviously do read the appeals.

private parking companies - concrete

hello danceteacher, good result. Don't be fooled however. They are only doing this for two specific reasons. Firstly, they have realised the futility of trying to pursue these invoices. Secondly, they are playing nicely because the BPA have assured our hapless bunch of self serving politicians that they will be nice and fair when this draconian new act is passed, so for now they are showing willing. Until October when this draconian new act is passed into law. Then just you wait and see what happens when they can pursue the registered keeper, guilty or not, for any offences involving their car. The gloves will be off and it will be no more Mr Nice Guy. If for no other reason this bunch of political chancers and charlatans should kicked out of office. Concrete