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So, how come Kia et al can offer a seven year warranty on their cars, but the best you get with any so called "prestige" car (which they punt as better built and more reliable) is 3 years or 60,000 miles?
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Its a marketing ploy nothing else. A seven year warranty is no guarantee that it will be faultless over the seven years. Kia will offest a percentage of the purchase price into the "warranty fund" Furthermore it would be interesting to know how much as a percentage of the purchase price Kia allocate towards warranty repairs compared to other manufacturers......bet its a lot.
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I believe the 7 year warranty has a 100k mile limit, most people will reach that before 7 years.
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May not be - a lot of people don't even reach 50k mark in that time period!
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I was cured of distance when I lived in Australia! :-)
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People say its down to cost, which is rubbish because aside from the date on a computer, a warranty length only costs as much as the things that go wrong.
As to why Kia offer a 7 year warranty - simples - its a headline grabber and it attracts long term owners. Ford/Vauxhall sell to fleet which chuck them away after a few years so a 7 year warranty is lost on them.
Pays your money, takes your choice as ever.
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which they punt as better built and more reliable
Till now Kia commands a tiny percentage of UK market. But their market share is rising, albeit slow.
As mentioned already, fleet buyers have no benefit of having 7-yr warranty.
However, I believe it is very useful for private buyers! Especially with so many things that can go wrong with modern cars.
Other manufacturers don't match them just because they are not seeing any dent on their sales volume yet.
When they do, they extend their warranties too.
BTW, Hyundai (part of Kia group anyway) and Daihatsu are offering 5-yr warranty too.
Daihatsu is even offering 5-yr free servicing. Shame they don't have decent models on offer.
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how many people will have the cars serviced at a kia dealer for 7 years.
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My experience of modern kia and hyundai is that they are actually very reliable cars, so I dont think kia will be losing out much on this warranty.
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www.kia.co.uk/New-Cars/Range/Mid-Sized/Ceed/Pricin...x
Probably adds 5-600 quid to the retail cost of the car.
Worth every penny if you get a CR diesel though !
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am i right in thinking. its only the engine and transmission that warranted. if so most cars should be ok
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The other thing is actually getting a dealer to complete work under warranty.
Unless the car is completely immobile, half the battle can be getting the dealer to even admit there is a problem... And then they'll try to blame the owner for some non-specific lack of TLC in that area...
That's my experience with Ford, Vauxhall, Volvo and Citroën. I can only hope Kia and Hyundai are better than this.
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They are better.
I had my brand new car three months and noticed spot rusting on the rear boot lid / tail gate.
Took it to the dealer and showed them.
Instantly booked in then worked on for 3 days.
No whinging / complaining was needed by me.
very good service but then again I would expect it to be.
If Ford, Vauxhall, Volvo and Citroen can't provide this level of customer care then they should not be in business.
I don't expect every car to be perfect and yes there must be some cars out there that have minor niggles when new, but I don't believe just because it has a Kia / Hyundai badge on it its going to be a unreliable car.
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1. What models does it apply to?
The Kia 7 year warranty applies to all new Kia vehicles registered from 1st January 2010.
Source: www.kia.co.uk/New-Cars/7-year-warranty.aspx
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As a private buyer, a 7 year warranty would be a huge attraction for me. I normally only keep cars for 3 years due to warranties but would certainly consider longer.
However it would be interesting to see the full terms of the warranty in respect of wear and tear eg. if my clutch went within 3 years I would be demanding a replacement under my current warranty, but I wouldn't honestly expect Kia to replace a 6 year old clutch under warranty due to wear and tear issues?
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Kia website lists exactly what are excluded.
Most likely my next car will be a Kia. 7-yr warranty is a huge benefit!
The 2010 Kia Magentis looks better than Honda Accord!
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A customer of mine, who ditched Fiestas for a Daihatsu Terios has decided to keep it the full 5 years instead of the 2 years she kept her Fiestas on account of the 5 year warranty.
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So how come Kia et al can offer a seven year warranty on their cars but the best you get with any so called "prestige" car (which they punt as better built and more reliable) is 3 years or 60 000 miles?
The cost of warranty claims is factored into the selling price. If the warranty was shorter the selling price would be lower.
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I dont think reliability of a car has much to do with how modern the factory is or where it is. We see mainly 3+ year old cars and most faults on these are due to failure of a part not made by the car maker (e.g. sensors, electric motors, bearings), these are all usually sourced from an outside supplier. So doesnt matter what the factory is like.
I think using good suppliers and correctly specifying the part is most important.
In my experience Kia/Hyundai are generally very reliable. Seen some problems (e.g. gearboxes on Hyundai Coupe giving problems). Lot of Hyundai/Kia are based on Mitsubishi technology; their manual and auto geaboxes seem to be copies of mitsubishi and electronics seem to be either Bosch or mitsubishi based with different korean names on.
Edited by WorkshopTech on 05/01/2010 at 09:39
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Agree 100% with WT here. Another company supplies the stuff to the factory. The car manufacturer just have the job of fitting it in the car. At one of Ford's plants in America, the assembly line and supplier are situated right next to each other - if all companies did this, there would probably be less problems. Having good business relations with your supplies helps a lot. Its been a while now, but I watched a video about this Ford plant, and basically, Ford themselves make very little of the car. Electrics, dashboard stuff, headliner, etc, etc all came from different companies.
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The cost of warranty claims is factored into the selling price. If the warranty was shorter the selling price would be lower.
In that case at the current price Ford cars should come with a ten year warranty at the present price. Of course they never will as fleets don't mind. Kia and Hyundai have some of the least expensive cars on the market today
The reason they can give these 7 and 5 year waranties is beause they are using some of the latest factories and techniques to build the cars. They've spent a massive amount improving quality and in the whole vehicle not just the bits you can feel and touch.
As for parts prices, we've had 5 Korean and Japanese cars in the family over the last couple of decades. Except service items and three light bulbs we've never bought any parts. Kia Ceed costs £120 for a minor and £210 for a major service. Of course most new Korean cars having a chain cam means less ongoing costs too.
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because they are using some of the latest factories and techniques to build the cars.
This was also true of the Mercedes W210 E-Class when it was launched. Mercedes introduced some amazing production technology, quite a bit of it patented. Didn't help the quality much.
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In that case at the current price Ford cars should come with a ten year warranty at the present price. Of course they never will as fleets don't mind.
Fleets get ford and gm cars at something like 60% of their list price to the private punter. The few private buyers of new ford cars are subsidising the fleet buyers.
As for parts prices we've had 5 Korean and Japanese cars in the family over the last couple of decades. Except service items and three light bulbs we've never bought any parts.
Yes, its a fair point. But when you need a non-service part they can really burn you. We recently had to get a idle air control valve for an MX5. Dealer price was over £700!! We located a used one for £50 but when fitted it didnt work properly. The customer was desperate for the car so had to go with the dealer part. Simiarly an abs unit for an out of warranty hyundai couple was about £2500. The customer took the car away and was going to use it without abs until MoT due and then try to find a salvage part.
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