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Parking Charge Scam. - Mr.Tee43
Back end of February this year, my wife and I had a VW Golf on hire, paid for by a third party insurance company, because they admitted fault when their customer hit our car. We had this car about 8 days.

Skip forward to today, and in the post was a parking charge for the grand total of £738. This was sent to us by the hire car company and the date on the notice was 28th October 2009/

The alledged parking violation was supposed to have taken place in Burton upon Trent on the 28th February so obviously the hire car company have sent it to us along with a letter warning us that they intend to charge my credit card with an admin fee of £35. So total charge at this point is £738 to the parking enforcement company and £35 to the hire company.

If we do not pay this immediately the parking enforcement company add £3 per day by way of "Liquidated Damages".

Of course on opening this letter my wife was in a panic and phoned me up straight away.Yes we had the car on hire with the correct registration on that date.

BUT, we have never been to Burton upon Trent and just out of interest I got out the sheet we got when we returned the car to check the mileage we had done during our hire period which was 148 miles.
Now from Google Earth, the distance from our house to the exact spot where we were supposed to be parked is 80.1 miles, so a return trip would be at least 160 miles.So if we had done this trip and adding on all the local running about, our mileage would have been greater than the 148 that is documented.

So this must be a scam, but how does it work ?

I have rung up the hire car company, and told them in no uncertain terms, not to charge my card for a £35 admin fee and to pass my details on to the Parking enforcement company for me to deal with direct, to which they agreed.

I will wait to see what turns up from the scammers.

Removed make and model and added a categoty of Legal and Motoring Advice since this is not VW Golf specific. Rob (Moderator)

Edited by rtj70 on 03/11/2009 at 16:56

Parking Charge Scam. - GroovyMucker
It must be fairly easy to clone a hire car numberplate - and relatively risk-free, given most people wouldn't necessarily be able to show where they hadn't been.
Parking Charge Scam. - Cardew
Would think it is just a case of that number plate cloned and put on a stolen car.

Car left in car park when thieves had no further use for it.

To run up a bill of £738 it must have left there for a long while.
Parking Charge Scam. - rtj70
To run up a bill of £738 it must have left there for a long while.


Or left there for long enough to make sure it was safe to move it?
Parking Charge Scam. - woodster
MrTee - it might be worth reading the 'parking fines from private companies' topic (one of 5 topics above the various threads on here) if you haven't done so. Perhaps you haven't got much running around to do, as they'll have to prove who parked the car there, and would appear to have an uphill battle from the facts you've revealed.
Parking Charge Scam. - 1400ted
If this is a private parking co., which it sounds like, then the hire firm are not obliged to tell the PPC who the driver was in any case. Insist that they do not give your details to the PPC.
The rules on private parking still apply as per the specific thread at the top of the forum.
It may be the car reg was almost correct, My son had an earlier Golf and we often saw others with similar numbers, maybe one or two different....Clone more likely tho'.
Is it not possible to block a credit card payment ? I have no experience of this situation.

Ted

Edited by 1400ted on 03/11/2009 at 22:43

Parking Charge Scam. - rtj70
Is it not possible to block a credit card payment ?


Don't think so.

Might still be a misread number plate. Colleague once got a NIP for a time he was out of the country. When he asked the SCP about the photo they admitted they couldn't really read the plate and couldn't be sure of the colour. Maybe because he drove a BMW M3 they assumed they'd got it right!
Parking Charge Scam. - Mr.Tee43
Just to clear up a point. The car hire company are not going to charge my credit card for their admin charge of £35. They were never apparantly going to charge me the £738 anyway.

I have told them that this is a scam and I have no problem at all in facing up to these crooks. I don't doubt I will receive all manner of threatning letters in an attempt to extract money but they have a snowball in hells chance of getting any from me.

Doing a search on Google for this company turns up the fact that their registered address is a council house in Leeds.

Someone is committing fraud here .
Parking Charge Scam. - woodster
'a council house in Leeds' !!!!

Surprised the mods didn't alter this one, prejudice comes in many forms, after all!!!
Parking Charge Scam. - Altea Ego
Not prejudiced, merely a comment that it was likely to be a fly by night company as it didnt have a normal business address.

Plus its not racially or religeously motivated to expect the more undesriable elements of our society to occupy social housing in a bleak northern urban conurbation.


Edited by Altea Ego on 04/11/2009 at 09:59

Parking Charge Scam. - jbif
registered address is a council house >>


Can you explain: How do you know, or how can you tell, that the address is a "council" house?

Parking Charge Scam. - Bill Payer
Can you explain: How do you know or how can you tell that the address
is a "council" house?

Google Earth shows a Sky dish on the front? :)
Parking Charge Scam. - Badwolf
Either that, or you can make out The Jeremy Kyle Show on the 60" plasma in the living room... :-)

I hope the OP gets things sorted, quickly and easily.

Edited by Badwolf {P} on 04/11/2009 at 11:23

Parking Charge Scam. - jbif
Bill Payer and Badwolf:
;-)
I take it you are intimately familiar with the subject to be able to tell me:
What is a "Sky dish" and what is "The Jeremy Kyle Show" ?
:-)

Edited by jbif on 04/11/2009 at 11:28

Parking Charge Scam. - Old Navy
A "Sky dish" is an airline meal, I don't know what a "Jeremy Kyle" is. And council houses have lights like AUDI DRL's, (motoring link). :-)

Edited by Old Navy on 04/11/2009 at 11:39

Parking Charge Scam. - Altea Ego
A "Sky dish" is an airline meal I don't know what a "Jeremy Kyle" is.


I think a jermy Kyle is rhyming slang for haemorrhoids as in

"me old jeremies are playing up today"

Edited by Altea Ego on 04/11/2009 at 11:43

Parking Charge Scam. - Old Navy
Thanks AE, I'm a bit dull today, I blame my geriatrics flu jab.
Parking Charge Scam. - Altea Ego
I suppose a jeremy Kyle show is a form of mooning?

Edited by Altea Ego on 04/11/2009 at 11:48

Parking Charge Scam. - Badwolf
'The Jeremy Kyle Show' is a thinly-disguised freak show for those who lack some, or indeed most of their teeth. The general idea seems to be to get them to expose their inner-most secrets on national television. They are then led off stage to be put down, humanely. I think...

Anyway, back to motoring......
Parking Charge Scam. - Altea Ego
I was right then
Parking Charge Scam. - Lud
I was right then


No you weren't. Rhyming slang for varicose veins in the anus is one of the presenters of the One Show. Fellow who looks like a bewildered goldfish doing something unspeakable to the Invisible Man.
Parking Charge Scam. - Badwolf
Oh, dear Lud!!!

Thanks to you, I've just pebble dashed the screen on my laptop with a lovely mix of tea and Hob-Nobs!

A wonderful description of Mr Chiles, and terribly accurate.

Edited by Dynamic Dave on 04/11/2009 at 19:13

Parking Charge Scam. - 1400ted
I was going to ask what the One Show was and it's televance to botty misery. Now I know.
Always referred to them as Chalfonts or Nobby's in the past...Can't think of a motoring link apart from painful on a bike...I would imagine !
Just enjoying my cuppa and seeing what Rachel isn't wearing on Countdown !
Pebbledashed my screen a week or so ago by a vigorous sneeze...didn't notice for a couple of days....too much information.

Ted
Parking Charge Scam. - ijws15
Is it not possible to block a credit card payment ? I have no experience
of this situation.
Ted


Believe it is

Ring up the card company and tell them it is a disputed charge.
Parking Charge Scam. - oilrag
"Plus its not racially or religeously motivated to expect the more undesriable elements of our society to occupy social housing in a bleak northern urban conurbation"

When I was working as a Social Worker, in just such a northern area, we found incidents of sexual abuse of children to be slightly more prevalent in private housing.
And that some larger private houses facilitated abuse by their very size and the `privacy` this provided.
Parking Charge Scam. - martint123
Believe it is
Ring up the card company and tell them it is a disputed charge.


You can't dispute it until they have charged it
Parking Charge Scam. - jbif
You can't dispute it until they have charged it >>


.... and on top of that, you will probably find that buried in the small print of the agreement, you authorised the rental company to bill you unlimited amounts for unlimited periods in to the future for these kinds of fines and charges associated with that rental, and that you cannot unilaterally cancel such credit card authorisations.

Edited by jbif on 05/11/2009 at 18:26

Parking Charge Scam. - woodster
When I've had to hire a car I've found that they will only take payment by credit card. I pay, and then report the card lost thereafter, telling the credit card company what my last payment was. The car hire company can then whistle for further unauthorised payments.
Parking Charge Scam. - Pugugly
Fraudulent though - Bank might be a little annoyed at you and you may end up being locked up.
Parking Charge Scam. - rtj70
And woodster, claim the card is stolen and charges to it are still possible. And new credit cards often have the same number as the old one.

I don;t think this is a good idea at all! And it would not avoid charges anyway. The hiring company have a contract with you and if they cannot charge to the credit card (they probably could even if you cancelled it) they'd pursue you.

But your logic is a bit flawed.

Edited by rtj70 on 05/11/2009 at 21:38

Parking Charge Scam. - jbif
And woodster, ... your logic is a bit flawed. >>


Dittto. As per Pugugly and rtj70.

Many people do not realise the extent to which signing a car-rental credit-card commits them. The agreement stays in force even though the card may be cancelled. I have heard it said that even if the cardholder dies and the account is cloed, their estate can be held accountable by the rental company for any charges arising from the period of rental.

Edited by jbif on 05/11/2009 at 23:46

Parking Charge Scam. - Fullchat
But doesn't logic dictate that in most cases these charges are a scam because its so easy for them to dip your card. Should they actually have to do some work then they wouldn't bother and move on to easier pickings?
Parking Charge Scam. - oilrag
I`ve actually stopped renting cars due to these concerns. The last time I rented a car (cash) was in Spain around 8 yrs ago (paid almost double for a cash price) and a Transit 5yrs ago to clear my fathers house. The latter was the first time I was `forced` to pay by credit card. I took multiple round the van photo`s with the guy renting it in the pics.

Paranoid or what?

I now either take our own vehicles or pay out large sums of money for taxi`s.

But then, I have the mentallity of being prepared to pay out larger sums of money, to avoid being tricked over smaller sums of money. Sad, but true. I blame it on my upbringing, here in Yorkshire. ;-)
Parking Charge Scam. - danensis
Many people do not realise the extent to which signing a car-rental credit-card commits them.
The agreement stays in force even though the card may be cancelled. I have heard
it said that even if the cardholder dies and the account is cloed their estate
can be held accountable by the rental company for any charges arising from the period
of rental.


Don't the "Unfair Terms in Consumer Contracts" Regulations apply to car hire contracts?
Parking Charge Scam. - ijws15
>> You can't dispute it until they have charged it >>


I have had cards that do, they put a note on the account.
Parking Charge Scam. - Mr.Tee43
Well, today we received another demand, direct from the Scammers and the amount is now £780.
I was going to name the company but fear this would contravene the Back Room rules.

I have sent them a "stiff" letter setting out the proof that their "invoice" is bogus and fraudulent.

I made it clear that if they want to pursue this matter further, then they should start legal proceedings and that I look forward to attending court, where I shall apply for the costs incurred for us to defend.

I also stated that should I receive further demands, I shall be contacting Millgarth Police Station to complain.

We shall see what happens next !
Parking Charge Scam. - daveyjp
Don't waste your time writing to them.

Only be concerned if Court papers turn up but check that even these are genuine.

Edited by daveyjp on 06/11/2009 at 15:47

Parking Charge Scam. - Bill Payer
Seems a stupidly large amount to try and scam someone out of.

Surely these people rely on victims just paying up, but no-one is going to just pay £7-800.
Parking Charge Scam. - Lud
no-one is going to just pay £7-800.


Scam was against a hired car.

Hired cars are very often part of some corporate activity. No expense is spared on things like car hire and hotels (and don't come the poor mouth and tell me it isn't like that any more. It is for plenty of people).

If the demand finds its way to the accounts department of a big firm with a bunch of crazed spivs in marketing or the boardroom or whatever, £800 will seem like peanuts and may just be paid to get it out of someone's hair.

That's my take on why it may be worth trying.
Parking Charge Scam. - woodster
Pugugly - exactly what fraud would I commit? Under the 2006 act a prosecuting authority would have to show that I had made a gain, or caused another a loss. If the hire company think I owe them some more they can quite legitimately ask me for it and pursue me in the normal manner if I decline to pay. Given the circumstances set out by the original poster, I'd be declining to pay for sure. I'd also decline an 'admin fee'. They would have to state exactly what the fee was for and we could argue that one. So, what fraud on my part? Falsely reporting the card lost does not amount to fraud.
Parking Charge Scam. - Armitage Shanks {p}
Falsley reporting almost anything must be some sort of criminal act - I would have thought. "Attempting to obtain a pecuniary advantage by deception" could be one. If you put it writing there must be some statute covering written falsehoods I would have thought but I defer to PU in all legal matters!
Parking Charge Scam. - Pugugly
Potentially Evasion of liability - Section 2 Theft Act 1978 - one of a range of Criminal Deception offences. Even if you don't pull it off you could be looking at an "Attempt" under that act or Criminal Attempts Act.

I just don't get it - you hire a car in your own name and address provide your credit card details - then report the card stolen to avoid charges be they legitimate or otherwise. I don't see how you think it's going to work....
Parking Charge Scam. - Mr.Tee43
So does attempting to get me to pay £780 count as criminal deception and would/should the police be interested ?
Parking Charge Scam. - Pugugly
May well be. I'd certainly want to know the why and wherefore if I was you.
Parking Charge Scam. - Fullchat
"Potentially Evasion of liability - Section 2 Theft Act 1978 - one of a range of Criminal Deception offences."

Replace by Fraud Act 2006 ??????????

Section 2 Fraud by false representation

(1) A person is in breach of this section if he?

(a) dishonestly makes a false representation, and
(b) intends, by making the representation?

(i) to make a gain for himself or another, or
(ii) to cause loss to another or to expose another to a risk of loss.

(2) A representation is false if?
(a) it is untrue or misleading, and
(b) the person making it knows that it is, or might be, untrue or misleading.

Having said that it could be argued that it was a crime prevention tactic to stop someone stiffing your card without your knowledge.
Parking Charge Scam. - Pugugly
You're right.
Parking Charge Scam. - woodster
Thanks Fullchat. What do I know?, I only work with the law every day...

Pug, there aren't any 'deception' offences anymore!
Parking Charge Scam. - Pugugly
You're right I'm still working in the old money !
Parking Charge Scam. - woodster
There's method in my madness. If I report the card lost it would be the banks liability if they accept a payment on it, not mine. It stops the hire company (usually abroad for me) from behaving in an unscrupulous way and taking any 'excess' charges. But you all do what you want!! I'm the man that's quartered a solictors divorce fee, halved a conveyancing fee and got £500 compensation from the banking ombudsman for my banks error that they failed to recognise. Oh, and £100 for a tyre from the council for their pothole. I'm certainly not a serial complainer, but don't think I've been had over, and it ain't gonna start with some car hire company!
Parking Charge Scam. - barney100
First job is to contact the card company and tell them not to pay any monies to the hire company. I would then report the incident to the police stating you think you are the victim of a fraud, then ring the hire firm and tell them of your actions.
Parking Charge Scam. - Fullchat
PU, Woodster. Everyone hates a smart bottom! ;-)

The car hire companies should have a more robust system of handover and check in if they are entitled to claim for damage to their cars. They should not be allowed to dip into your credit card on a whim and without you being present, small print or not. At present it is far easier for them to do that than it is for you to dispute the charge. Its easy money.

If you are dealing with a hire company abroad there may be some issue with committing fraud offences either way dependent on where the offence is actually committed.

Seems to me if they want restitution then they should go through normal processes. Thats not to say that if you have caused damage then you should be expected to pay reasonable costs incurred.
Parking Charge Scam. - woodster
Yep, fair one Fullchat but check out a new thread on here by Julie Page. Been retrospectively charged on her credit card. At least with my way they can't do it. Even if you can report it to the credit card company its hassle and you might lose.
Parking Charge Scam. - Bill Payer
At least with my way they can't do it.

I understand that they can - because your authorisation to accept these charges, signed when you took the hire car, pre-dates the loss of the card.

I had a card cloned and reported it. They issued a new card with new numbers. Some months later I was still billed for a magazine subscription renewal which I'd used the old card for.
Parking Charge Scam. - Pondlife
How about using a pre-paid credit card. Has anyone tried that?

As I understand it, there are many types of pre-paid credit card in the UK, and some of them are visa or mastercard branded with chip+pin so look no different to regular credit cards.

This would seem a better way than reporting the card lost if you want to avoid extra charges being taken. I'm sure the car hire place could still chase you for the money, but that's true with any form of payment. But maybe car hire places will refuse pre-paid cards?
Parking Charge Scam. - Pugugly
I've placed a link in the other ongoing thread about this car hire business.
Parking Charge Scam. - Old Navy
But maybe car hire
places will refuse pre-paid cards?

Can they tell? I use pre paid cards when abroad and no one takes any notice of the card as long as it authorises in the reader.
Parking Charge Scam. - Mr.Tee43
Received another "Statement" today, the total cost is now £810 and it will continue to rise at the rate of £3 per day if I don't pay it.

I wonder how high they will run it up before they threaten me with court action.

Edited by Mr.Tee43 on 16/11/2009 at 14:17