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Do garages check cars before selling them on?? - *123*
A few weeks ago I was px?ing my VX220 for another one from a decent local garage. Bearing in mind it sells very expensive cars (Ferarris/Lambos etc) ? I asked before I went to view it when I could take it away to which they said that day.

Anyway, off I went fell in love with the TT Convertible 225 (with every added extra) ? BUT found a few things which immediately caught my eye ? centre of steering wheel not aligned properly ?. Hazard button pushed right in and wouldn?t pop back out? tear in the loather of passenger side. I questioned it to which they confirmed it was fully hpi clear blah blah but they?d have it sent to their repair centre and I could pick it up once it had been looked into. I left 5 mins before the place closed.

The very next morning (7.30am) got into work and the car had been taken off the website and when I called and spoke with another sales rep I was told the car had been sold so I know someone else hadn?t offered them a better deal!

Anyway, 2 days later I got a call saying they were not prepared to sell me the car as after closer inspection it was apparent it had been in a serious crash ?.

Im glad they told me and Ive now found another new car (hopefully) BUT surely this should have been checked BEFORE it was put up for sale?? Do you think they knew it had been in an accident? The price of the car did come down considerable within two weeks.
Do garages check cars before selling them on?? - DP
I can only speak for the one garage I worked in many moons ago (main Ford agent), but apart from a history check, and possibly a valet, the car was put on the forecourt "as is", with any servicing or remedial work being done once a deal had been done.

It makes sense, because a customer might negotiate something into the deal like a service before it's due, or something they've picked up on that they want sorting, and the car can go into the workshop, have everything done, and be prepped for collection in one go. Sales departments are billed for parts and labour in the same way customers are, so it makes sense to use the labour as efficiently as possible.

We wouldn't have bought something that had been obviously pranged in the first place, so it wouldn't have gone on the forecourt.
Do garages check cars before selling them on?? - MVP
Human nature is usually to be lazy, and to try to get away with doing as little as possible - this dealer clearly falls into this category

MVP
Do garages check cars before selling them on?? - Stuartli
One of my offspring once bought a used car from a dealer some considerable distance from where we live, having agreed a PX price over the phone.

On arrival the PX was given a thorough examination by a salesman and, after the deal was concluded, an additional PX allowance was added because the description of the vehicle had been accurate.

As the deal itself was perfectly satisfactory, it meant that the dealership involved deserved considerable praise, as it would have been easy not to have added the additional PX allowance.

Edited by Stuartli on 29/10/2009 at 15:50

Do garages check cars before selling them on?? - *123*
But if I hadnt have noticed these things they'd have let me drive off in a truely dangerous car that evening ... ?
Do garages check cars before selling them on?? - daveyjp
Buy in haste, repent at leisure and caveat emptor spring to mind.

If you rush the process you end up with a pup - been there, done that.
Do garages check cars before selling them on?? - bell boy
speaking as one who is in the trade i have a few answers
1/ a customer comes in with an obstreperous attitude and knows everything,we in the trade see these people as trouble people tomorrow and the last thing we need is petty moaners,now im not knocking the OP im telling it as it is,if you have a car you know you can sell after all we bought it in why would you want to sell it to someone who is going to kniit pick bearing in mind the OP is nitpicking even now and they havent even made a purchase from the garage
back on track-------the easiest way to get rid of a customer you dont want is to tell them its had major accident damage and at least one death in it,this kills the sale and you then can sell it to someone else,i reckon the garage did this and also took it off the website and until the OP has disappeared then the owners wife will smoke it round for a few weeks
2/ you cannot offer a car for sale unless it is ready to go,yes it might have a ripped seat but mechanically it must be fit for the road under the General Product Safety Regulations as in force as of this time
Do garages check cars before selling them on?? - OldSock
.... and at least one death in it ....


Oi, bb, stop revealing too many 'trade secrets' :-)
Do garages check cars before selling them on?? - *123*
So I question a few problems with the car and Im considered a bad customer????????
Do garages check cars before selling them on?? - *123*
The air bag light was on .... the centre console of the steering wheel wasnt even fixed down properly ... the hazard warning light button was pressed all the way in and the radio cover didnt come down without it having to be shoved ... didt really sound like a prefect car ... hence why I asked for it to be checked and Im assuming anyone who knew basic car knowledge would question these faults??? No???
Do garages check cars before selling them on?? - CGNorwich
hence why I asked for it to be checked and Im assuming anyone who knew basic car knowledge would question these faults??? No???

Well of course they would but in Bellboys world they're not too keen on intelligent questioning customers. They much prefer punters with no sense but plenty of cash.
Do garages check cars before selling them on?? - ForumNeedsModerating
>>So I question a few problems with the car and Im considered a bad customer????????

I'm sure to parts of the motor trade you would indeed be, as evinced by some of the reaction to your post. But do continue to be - it's your wallet (or purse!) after all - and more importantly, your safety.
Do garages check cars before selling them on?? - Andrew-T
I question a few problems with the car and Im considered a bad customer?


I doubt it, unless you make a lot of trouble. Any 'decent' trader should fix any (reasonable) problems either before you take delivery, or soon afterwards if the problem is not obvious on first inspection. But it is up to you to ask. Some, perhaps many, places do very little more than superficial wash-and-tidy until a punter shows a serious interest. I suggest that is to the buyer's advantage, as fewer things may have been covered up. Cars for sale can also be suspiciously 'shiny'. With a little experience the good honest car can be sensed within a few minutes.

But from the seller's viewpoint, why spend much time on prep work if the car may just sit around for weeks/months?
Do garages check cars before selling them on?? - bristol01
I once nearly bought a car from a major dealer network but noticed that one headlight lens had been holed by a stone. I asked if this would be put right. 'Take it or leave it mate - sold as seen.' Now I may have been a 'petty moaner', but they sure as heck didn't see me again. And I warned my mates.
Do garages check cars before selling them on?? - Andrew-T
The only time that happened to me, about 25 years ago I was buying a Cavalier estate with 23K miles at 9 months old. The windscreen had a 9-inch crack which the seller would not get repaired. He suggested I claim on my insurance after a decent period had elapsed. As the car was otherwise a bargain I bought it - kept it for 4 years with no regrets.
Do garages check cars before selling them on?? - bathtub tom
I'm afraid dealers that say 'give us your deposit and we'll put everything right before you pick it up' don't see me or my money. Too much like jam tomorrow.

I appreciate the view that they have to pay workshop fees the same as the rest of us and don't want to waste their money if it's going to end up being put through auction.

I don't know what the answer is.
Do garages check cars before selling them on?? - bell boy
the answer is if the trader/garage call it what you wants cant be bothered to sell cars ready to go now then why darken their doors?,you might as well outbid them down the old bulland block

simples....
Do garages check cars before selling them on?? - jbif
.. the answer is if the trader/garage call it what you wants cant be bothered to sell cars ready to go now then why darken their doors? >>


I definitely won't darken their doors. I class them in the same league as some cowboys in these trades (in alphabetical order): builders, journalists, lawyers, plumbers, politicians.

Edited by jbif on 29/10/2009 at 18:31

Do garages check cars before selling them on?? - ForumNeedsModerating
>>.. then why darken their doors?,you might as well outbid them down the old bulland block

I think many more people aren't these days - hence large numbers of said dealers are going bust. Many less used car dealers around my way than there used to be just a year or so ago.

Edited by woodbines on 29/10/2009 at 18:37

Do garages check cars before selling them on?? - CGNorwich
I think you missed out bankers and hedge fund managers:-)
Do garages check cars before selling them on?? - jbif
I think you missed out bankers and hedge fund managers:-) >>


and motor service departments, insurance "loss adjusters", mortgage brokers, estate agents, financial advisors, ...
Do garages check cars before selling them on?? - Fullchat
"But if I hadnt have noticed these things they'd have let me drive off in a truely dangerous car that evening ... ? "

Up to this point the problems you found were 'cosmetic' but hardly dangerous. Then you mentioned the airbag warning light.

You have a point in that you would expect cars to be prepared to a good standard for the customer in order to secure a sale rather than them walking away, certainly for a private sale you would expect to do this..

I agree with BB, ultimately they didn't want to sell you the car or got a better offer with a more saleable px perhaps?