They're £100 dearer for a full service on a Merc C Class diesel than a dealer will do it for.
I think they pick up and deliver the car so that you don't know where they're taking it!
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There's nothing to suggest this company is anything other than genuine, but I would be reluctant to hand over the keys to my car in the circumstances they describe.
I also wonder what my insurance company would say.
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Looking at the dodgy Google-fiddling techniques used on their website and the fact that they promise to service Dodge and Ssong-Yang cars, I'm planning to stay well away.
Removed undesirable speculative comments. Smokie, Moderator
Edited by smokie on 03/06/2009 at 18:28
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In response to the OP. You save not much, and you gain the fact that citroen may query your warranty when you need it most.
I know what I would do.
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You've spend many thousands on a new car, and you will have already lost a few thousands in depreciation, so why do you want to risk your car with a bunch of unknowns to save what, 50 quid?
I just don't understand the thinking
MVP
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I always stick to franchised dealers during the warranty period!
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Price given for full Colt service is a lot cheaper than the discounted dealer price I paid last month, but some of the items that the dealer replaced are listed as only 'check' eg. spark plugs, brake fluid. Might affect warranty?
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Thanks for the replies, it probably confirms what was at the the back of my mind. think i'll play safe and stick with the main dealer for the warranty period.
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dont forget to tell him you was tempted but you likes his forecourt
dealers like feedback (good)
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Do you not think that this is some entrepreneurial idea which has simply been undertaken by someone who has canvassed dealers offering a free national internet booking service? The dealers see it as an opportunity to pull in more custom.
A national database is set up, prices are set (lets face it you can ring a dealer and get a servicing quote). Free bookings for the dealer providing they are prepared to offer a collection service and say 10% discount. Dealers can make an extra few quid on 'extras'. They have nothing to loose. The website takes say 2% and everyone is quids in.
Edited by Fullchat on 04/06/2009 at 00:19
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dont forget to tell him you was tempted but you likes his forecourt
Also worth trying for a discount, without being rude of course. I managed to get about £50 off the Colt service just by saying something along the lines of 'it's a bit expensive...' (which it was), no haggling.
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Price given for full Colt service is a lot cheaper than the discounted dealer price I paid last month
..that wouldn't be difficult - Mitsubishi dealer servicing prices are insane, at least for Colt. I've never looked after a car before that had to have its pollen filter changed every year, for example.
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I always stick to franchised dealers during the warranty period!
I stick to franchised dealers all the time. I know they'll treat me fairly (and they always have done so far) because they have a vested interest in ensuring that I go back to them in the future.
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they have a vested interest in ensuring that I go back to them in the future.
In fairness L'escargot, that applies to any garage proprietor.
In fact you could argue that without the plate glass palace premises and big advertising budgets, it's the little guy who needs word of mouth recommendation and repeat business a lot more. As this thread suggests, a dealer will get servicing business automatically from people with cars in warranty - it's a pretty reliable revenue stream I should imagine, and takes no effort whatsoever.
I've had mixed experience with main dealers. There are very good, shockingly bad and various stages in between.
Of course, while the car is in warranty it's a no brainer.
Cheers
DP
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