Mercedes won't refund my repair bill for a breakdown abroad - where do I stand?

My 2014 Hymer B 585 Starlight motorhome (based on a Mercedes-Benz Sprinter) recently broke down while I was in Ireland. I was recovered to an authorised Mercedes-Benz repairer, who eventually diagnosed...

Dealer has been trying unsuccessfully to fix my van for weeks - can I sue for loss of income?

My Vauxhall Vivaro went in for a repair under warranty on 31 July 2017, they continue to be unable to fix the fault and are unable to locate the part. As a sole trader, I've lost six weeks of income and...

Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

My new Peugeot Boxer has already had two mechanical issues - am I entitled to any compensation?

I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at...