I have used the PermaBag since 2002,never had a problem untill i went to buy a second one in a larger size to store a different car.The second one is slightly different to the first one that i bought in 2002,the material is thinner,and each corner seems to be sewn in,so you have less room at each corner.This may seem trivial,but it has become rather annoying to say the least,this new PermaBag will not sit straight no matter what i do with it.I queried this with the company,first by sending an email,which wasn't responded to,so i decided to phone them.I spoke to someone called Jos and was explaining the differences between my two PermaBags when i was cut off.I assumed it was accidental,or a problem with the phone,so i called back later that day.
When i called back and identified myself,i was promptly cut off again.When i tried to call back again,the phone was not answered,so i assume that they are not willing to talk to me for some reason.They have ignored my emails and any attempt to call them since.I had nothing but praise for this company when i first purchased my PermaBag,and an Autopyjama flannel cover from them.I can't recommend them anymore due to how they have treated me,the product has changed and so has the company.I will be putting my second PermaBag up for sale in the new year,it's a size PM only used once,it will be on ebay if anyone is interested.
Edited by asha on 18/11/2016 at 16:26
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