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Computer Related Questions - Volume 150 - Dynamic Dave

***** This thread is now closed, please CLICK HERE to go to Volume 151 *****


In this thread you may ask any computer related question for which you need help, advice, suggestions or whatever.

Usual rules apply,

No motoring related discussion,
No politics,
No Speeding, speed cameras, traffic calming
No arguments or slanging matches
Nothing which we think is not following the spirit of the thread
Nothing that risks the future of this site (please see the small print for details www.honestjohn.co.uk/credits/index.htm )

Any of the above will be deleted. If the thread becomes difficult to maintain it will simply be removed.

There is a wealth of knowledge in here, much of which is not motoring related, but most of which is useful.

This is Volume 150. Previous Volumes will not be deleted.

A list of previous volumes can be found by clicking Here


PLEASE NOTE:

When posting a NEW question, please "Reply to" the first message in this thread, i.e. this one. This keeps each question in it's own separate segment and stops each new question from getting mixed up in amongst existing questions. Also please remember to change the subject header.

Edited by Dynamic Dave on 07/04/2008 at 01:38

Can't access hotmail - Citroënian {P}
This is doing my head in, I should know better than to get involved with domestic network connections!

A friend is on tiscali and is having problems getting onto hotmail. Gets to the home screen and can enter username and password, seems to take this but just hangs on live.com (and msats(?).net) redirect.

Thought it might be a https issue but I can get onto my secure email account on the machine.

I can't ping the redirected server, can't remember the exact name but it's something like msats.net, but then I can't ping www.tiscali.co.uk either. Suspect this may be down to it not responding to ping to avoid the ping of death attack.

Other weird thing is that I can send mail on that machine using outlook express but not outlook full version.

Have tried pointing the PC directly to the router for DNS. To the ISP DNS and finally in desperation to opendns. Still not working.

I have a terrible feeling this is something obvious and simple but can't fathom it and am a bit annoyed at myself that I didn't take a laptop around to test that to see if the problem is with the router/network or the computer. Oh, have turned off all the firewalls and access protections etc, still no better.

Oh, and have installed and run Adaware and Spybot = no problems

Help, as ever would be much appreciated!

Edited by Citroënian {P} on 18/03/2008 at 10:35

Can't access hotmail - owler
There are suggestions ( See Computer Shopper, "May issue" I suspect), that there is a site-fault with Hotmail, although they aren't telling you. Many weeks at least, as I read it!
Find another email provider, like your ISP, at least if you are paying for it you have "some" clout - but not much.
Sometimes they will blame YOU, for not logging-off correctly - but that is crazy, since any PC/modem can go off-line due to interference, loss of power etc. so all sites must cope with such a common effect.

Edited by owler on 31/03/2008 at 01:45

Can't access hotmail - Citroënian {P}
Hi owler,

Thanks for the reply - it's still broken, does weird things like not allowing uploads to facebook's photo gallery or logging onto some secure sites or Windows Update.

I took a couple of laptops over this week and found that

1. XP Pro has the issues
2. OS X Leopard has the issues
3. Vista works with no issues

Now this is just getting silly, I can't for the life of me see what the difference is that allows it to work so I'm going to try another Vista box - if that works then they'll have to upgrade.

It's a mad problem but must be something to do with Tiscali, two routers, three laptops and a PC can't be wrong.

Lee
Embedded e-mail links won't work - Alby Back
We use AOL 9 to access the internet. I have noticed that when an E-mail invites you to click on a link it just won't do that even if you have clicked the "show images and enable links" option. Am I missing something obvious ?
slt

Edited by Pugugly on 18/03/2008 at 19:58

Embedded e-mail links won't work - nick
I use AOL 9 too and have no problems. Has it always been like it or only just started?

Edited by Pugugly on 18/03/2008 at 20:19

Embedded e-mail links won't work - colinh
Google was my friend when I had the same problem awhile back:

"If you click a link and it either doesn't come up, or you get an empty browser window with no connection, there are two common possibilities.

If you have a pop-up stopper, this can interfere with a browser window coming up, especially if you already have one open.

Now, in your browser, you should make sure that you have IE set as your default browser.

To do this, start Internet Explorer then go to View / Internet Options and select the " Programs " tab.

Make sure the message "Internet Explorer should check to see whether it is the default browser" is selected. If not, then check it. "

Second part was the solution for my problem


Embedded e-mail links won't work - Alby Back
Now that is interesting. It will work if you go in through Internet explorer. This is normally OK if you just want to read something but the problem was highlighted today when SWMBO wanted to fill in a lengthy questionaire. The internet explorer times out before she can finish the job but the AOL browser won't access the link.
Embedded e-mail links won't work - Alby Back
Nick - I think it has always been choosy who it will let me look at !

Edited by Pugugly on 18/03/2008 at 20:18

Embedded e-mail links won't work - nick
Is there anything in the settings stopping you? I've found the online help useful in the past, you can chat to tech person. It must be something simple.

Edited by Pugugly on 18/03/2008 at 20:19

Embedded e-mail links won't work - Alby Back
Good call nick. Will try that. Thanks

Edited by Webmaster on 18/03/2008 at 22:37

Embedded e-mail links won't work - Alby Back
Sorted via AOL help. They seem to have to convert to hyperlinks if you want to stay on AOL 9. Otherwise you have to go in via internet explorer but this has timeout issues unfortunately. Getting there though, learned something tonight. Probably should just have asked my eight year old, he would just have thought Dad was being a bit dim no doubt ! Thanks for forum input.

Edited by Webmaster on 18/03/2008 at 22:37

Networking two PC's via Orange "Livebox" - nick62
Thanks for the replies from volume 149. With respect to one reply, both computers are running Windows XP (one Pro, one Home). They are both connected to the Livebox at the 2x hard wired LAN connection.

I want to use the home PC (running XP Home) as a back-up location from my Laptop (running XP Pro).

Okay, so both computers have to be switched on, but apart from that, how do I find the Home PC from my laptop?
Networking two PC's via Orange "Livebox" - jbif
so both computers have to be switched on, but apart from that, how do I find the Home PC from my laptop?


Can I assume that you are a complete novice at setting up networks? On that basis, I suggest that you first read:
www.microsoft.com/windowsxp/using/networking/setup...x
forums.broadbandbuyer.co.uk/forum_posts.asp?TID=68...1
In simple terms, your two computers need to be connected, given names, the network needs to be named, and the shared resources identified (files/folders/printers). Then they can find each other via "My Network Places" from the START menu.

For specific Orange-Livebox issues try their forum
forums.broadbandbuyer.co.uk/forum_topics.asp?FID=22

Networking two PC's via Orange - nick62
Thanks once again, but is there some kind of "black-art" required here? I have made all the steps as shown, but it does not seem to be working. I don't want to sound pedantic, but I am used to using computers on a daily basis for programming machine control systems, (using the old-fashioned RS232/485 ports), I just am not au-fait with this "networking" thing!

How do I actually "see" the other computer when it is all set-up correctly? I am expecting that there will be a "common" place in Windows Explorer, or am I being too simplistic?

Perhaps I should just pay some spotty oik to do it for me (someone help me please).

Edited by Webmaster on 21/03/2008 at 21:32

Networking two PC's via Orange "Livebox" - rtj70
I'd be happy to talk you through a few things but we'd have to exchange at the very minimum Skype details (or even phone numbers) via the mods.
Networking two PC's via Orange "Livebox" - jbif
How do I actually "see" the other computer when it is all set-up correctly? I am expecting that there will be a "common" place in Windows Explorer,


If you have done all the steps as you say, then in Windows Explorer right click on "my network places" and "search for computers" should list your networked computers. Or click my-network-places>microsoft-windows-network>your-named-network>lists-y
our-computers>lists-your-shared-folders-files


Networking two PC's via Orange "Livebox" - jbif
p.s. I take it your two computers are not blocking each other via firewalls, are they?
Networking two PC's via Orange "Livebox" - sdrio
Quick rundown on a typical 'home network' setup;

You have a modem, which connects to your Internet provider, and a router, which conects to your network.

These can be one or two devices - the orange livebox combines it into one, but some people have a cable modem and a separate router. Popular models are D-link and Linksys, for example.

The router can be either wired, or wireless (or both).

Your PC has a network card. This too can be wired or wireless. It makes little difference as far as setting up a network goes, although if you have a 'wired' card you have to make sure it's connected to the router.

You actually have two separate parts to the network. The connection between your modem and your router is the 'external' part - it is usually configured automatically by your service provider, and you normally don't need to do anything with it. If you do, tey will tell you what needs doing.

The connections between the router and your PC(s) is the 'internal' network (it is not part of or visible on the internet), and although that too is normally pretty much 'plug and play', you might need to sort some of it out yourself.

The tricky bit is getting your PCs to talk to the router and each other. So . . .

Each PC has to have something called an IP address. This is kind of like the PCs 'phone number'. It is a unique number.

Each IP address on your internal network must be unique, but must be part of a sequence. 99% of the time this is done by the router - it uses something called DHCP to assign these numbers to any PC connected to it. If you're not getting at least all the PCs to connect to the internet, that is the first thing you should look at.

Assuming your PCs do both connect to the net, you're most of the way there. This tells you that they both have good IP addresses, which will also help allow them to talk to each other.

To create a small network with Windows, do the following - bear in mind this might be trashing any previous setup, so if it's not your network, make sure you're not messing someone elses up!;

1. On the desktop, right click on 'my computer', click 'properties', goto the 'computername' tab, and click the 'change' button'.

Click the 'workgroup' option, and add a descriptive name. (davesnetwork or something. If you're called Dave, obv.)

Click OK, etc. You may need to restart. Do this on all the PCs you want to connect.


2. If for example you then want to 'share' your 'my documents' folders between the PCs, you'd goto the Windows desktop, right click 'my documents', click 'properties', find the tab at the top that says 'sharing', go to that, click on 'share this folder', put something descriptive in the 'sharename' box. There is a button that says 'permissions', but by default it allows everyone on your network full control. Normally that's be OK, but you can mess about with it and give peope say permission to read, but not write (this means they can't do stuff like delete as well).

Click OK, and do the same on the other PC(s).

If all has worked, you should now be able to go to explorer, click on 'my network places', and you'll see your new work group in there (you might need to expand the 'entire network' option). You'll see all the computers there, including the one you're using. Selecting them should show you the folders you have shared (in the example, you'd see the 'my documents' folders on each machine. Depending on the permissions you assigned, you should be able to use the files on the other machine as if they are on yours.

Firefox 3 beta now available - Pugugly
From their website - a very bright bit of kit. Faster than IE
Firefox 3 beta now available - Stuartli
The beta has been available for a little while in progressive form - most users have installed them in a separate folder to ensure they have no problems with FireFox 2.

The news perculating from those in the know is that IE8 Beta still has a bit to do to catch up with Firefox.
Firefox 3 beta now available - malteser
Trying it now - yes, much quicker.
I installed into a separate folder but even then it read all the user profile information from V2. There are quite a few of my installed extensions which are not compatible with V3 - fair enough - but it also altered my V2 user profile so they don't work in that!
Apple Software Update for Windows - OAP
A box has just arrived on my 'desktop' (headed as above) offering to install version 2.0.2. 1.97mb.

Please can someone explain why anything to do with Apple should be offered to me...my pc is not an Apple Mac...it is just a regular Windows XP set-up.

Should I reject it or install it?

TIA
Apple Software Update for Windows - billy25
Have you pehaps any "Apple" derived software on your computer? say for an ipod for example?

Billy
Apple Software Update for Windows - Baskerville
At a guess you have iTunes and/or Quicktime installed. Apple also produces Safari (web browser) for Windows and this software updater will update all of them. I have heard Safari is being pushed on you if you have iTunes installed, which is a bit naughty, though it is an increasingly good and fast browser I find.

In the future I suspect Apple is planning more software for Windows as the evidence suggests that iTunes and the iPod are encouraging people to upgrade to Macs (Apple is now third behind Dell and HP in terms of units sold and accounts for 20 percent or so of the US notebook market) and cross-platform software makes switching easier. Recent developments have made cross-platform compatibility easier so lots of Linux applications, including the excellent KDE4 desktop, are also soon to be available for Windows.
Apple Software Update for Windows - Stuartli
These may be of interest:

discussions.apple.com/thread.jspa?threadID=1397961...0

tinyurl.com/34heva
Apple Software Update for Windows - OAP
Thanks for your replies.

I am not into iPods or iTunes. Quicktime rings a feint bell although I cannot remember why I should have it or what it does for me!

I used to own an 'all-singing-and-dancing' Trio mobile. The cd-rom which came with it was loaded onto the pc. Would Apple be aware of *this*?

I am still not sure whether to install it or reject it.
Apple Software Update for Windows - billy25
Well if you don't have any ipod/itune software, and it doesn't sound like you use quicktime either, i personally wouldn't bother with the update! - i would delete it, you can always re-get it from the Apple site, if it turns out later that you realise why you were sent it afterall.

Billy
Apple Software Update for Windows - Stuartli
QuckTime Alternative (and RealPlayer Alternative) are slimline replacements for QT and RP.
Apple Software Update for Windows - sdrio
Quicktime ends up on most machines eventually - it might be a 'plugin' that you've installed on your internet browser to play some kinds of video.

Bearing in mind it's only an update anyway, if your computer is working, you don't need it. Doubt it'll do any harm though. It's no surprise to see it, anyway.
Apple Software Update for Windows - jbif
It is strange that you are being offered this update to the updateR software so late:
www.christopherprice.net/apple-software-update-for...l
"September 11, 2007 Apple has released version 2.0.2 of Apple Software Update for Windows. "
You should be able to check for the presence of the previous versions of Apple software on your PC locations
C: > Program Files > Apple Software Update
C: > Program Files > QuickTime

Apple Software Update for Windows - crunch_time
Maybe something to do with this?

news.zdnet.co.uk/software/0,1000000121,39371461,00...m

Apple Software Update for Windows - OAP
Thanks again for all the tips.

I discovered that I have in fact got Quicktime so have installed the up-date....we live and learn.

I have promised not to reverse-engineer it :o)
Apple Software Update for Windows - Stuartli
As I've already pointed out, QuickTime Alternative is a more than useful substitute. See:

www.codecguide.com/about_qt.htm
Apple Software Update for Windows - Citroënian {P}
Keep an eye out for Apple updates on the PC - you may find that the defaults will install Safari 3.1 onto your machine (box already ticked) even if you have no previous Safari on your machine.

I like Apple products, (iPod Touch, Macbook Pro, Macbook, iMac and a Nano), like the software but they're heading for a very big fall if they continue with what is not much more than aggressive marketing.

When you're small, no-one much cares.

Become #3 volume seller and the anti-trust cases aren't going to be far behind. Flash anyone?
Gmail down? - maz64
I haven't been able to access my Google mail account today- getting a Google-sourced 'Temporary Error (502)'. Is it just me? I'm running Firefox 2.0.0.12 under Linux (CentOS).
Gmail down? - Baskerville
Gmail fine here (Firefox 3b4 Linux and Firefox 2 Mac OS X). Try clearing your cookies and browser cacher and logging in again. You may get a different (working) server.
Gmail down? - maz64
Try clearing your cookies and browser cacher and logging in again.
You may get a different (working) server.


Thanks- cleared stuff and tried signing out/in a few times, but still getting the error.
Gmail down? - Stuartli
There's an updated version of Firefox - 2.0.0.13 - out today. See:

www.filehippo.com/download_firefox/
Gmail down? - maz64
There's an updated version of Firefox - 2.0.0.13 - out today.


Yes- it was waiting to install when I posted. Hasn't made any difference though :-(

Google have been looking into the problem according to
groups.google.com/group/gmail-help-alerts/topics
groups.google.com/group/Gmail-Help-issues-logging-...s

I've filled in a form to let them know it's still happening to me.
Gmail down? - Pugugly
Works fine under Firefox 3b4 and Vista (all elements, send, receive and forward to main account - within a couple of seconds.)
Gmail down? - maz64
Works fine under Firefox 3b4 and Vista


Judging from the discussion on the forum, it's only affecting certain users ie. it doesn't depend on your hardware/software.

Edited by Focus {P} on 26/03/2008 at 21:07

Hard Drive Backup. - P.Mason {P}
I have decided to back up my hard drive, and intend to buy a 120GB external drive for this purpose. Could any Backroomer who has done this please reassure me as to the simplicity/efficacy of this procedure? I would basically require a complete copy of the HD on the external unit.
Any advice gratefully received.
P.
Hard Drive Backup. - Stuartli
I have a Seagate OneTouch 400GB USB external drive with this particular styling (still a few around, but in higher capacities):

tinyurl.com/26ay48 (other Seagate/Maxtor models: tinyurl.com/2nh7a6)

It came with BounceBack backup software which, once you have backed up your internal hard drive to the OneTouch, can be used on a regular basis for incremental backups. I downloaded a later version from the CMS software website, but the results are the same. You can restore part of all of your backups if necessary.

To format and partition the disk you can download Seagate's free DiskWizard from its website (it's already formatted in FAT32, but I formatted in NTFS):

www.seagate.com/www/en-us/support/downloads/

Once you have done a full backup, which will obviously take longer than an incremental, it's just a question of deciding how often you need to do backups which can be achieved with just "One touch".

One important point to remember, depending on how your system is configured, is to always use Safely Remove Hardware before disconnecting the external USB hard drive.

Edited by Stuartli on 29/03/2008 at 17:33

Hard Drive Backup. - Pugugly
Can you get networked versions that will back up any computers within the network ?
Hard Drive Backup. - P.Mason {P}
Thanks for the info., Stuartli, I'm relieved to hear that the drive will come with backup software,(and hopefully, connection leads!)
P.

Hard Drive Backup. - Stuartli
>>and hopefully, connection leads!>>

In the case of my Seagate, very high quality USB lead and mains adapter.

By the way, it only cost a few pence over £53 at the time thanks to a Scan TodayOnly offer, saving at least a fiver.

The internal OEM 320GB Western Digital hard drive I bought at the same time was nearly £47, so the Seagate was a particularly good buy.
Hard Drive Backup. - jbif
Can you get networked versions that will back up any computers within the network ?


Yes. I shall answer the question assuming you are referring to a "corporate business" network rather than a "home" network.

Two of the main commercial competitors in this field are Symantec and Acronis.

www.symantec.com/business/products/overview.jsp?pc...1
"Rapid and reliable system recovery even from a bare-metal state, without the need to reinstall and reconfigure operating systems, applications, system settings, and preferences.
Eliminate backup windows by capturing the entire live Windows system, without disrupting user productivity or application usage
Simplifies and extends your data and disaster recovery capabilities
Centrally manage backup and recovery tasks for multiple desktops/laptops across your entire organization (via Backup Exec System Recovery Manager) "

www.acronis.com/enterprise/products/ATICW/
"Acronis True Image Echo Workstation creates an exact disk image of your office desktop and allows you to backup key data files and folders. You can run backup jobs on multiple machines simultaneously on both 64-bit Windows and 32-bit Windows systems with the centralized remote management capabilities
After a system crash, Acronis True Image Echo Workstation allows you to perform a full system restore, a bare-metal restore to different hardware or to a virtual machine or just a restore of individual files and folders in minutes."

They both offer free trial runs so you can test drive them to check that they suit your business needs.

You can get their "home" versions too.
Symantec current home product is "Norton Ghost 14"
www.symantec.com/norton/products/overview.jsp?pcid...4

Acronis home product is "Acronis True Image 11 Home"
www.acronis.com/homecomputing/products/trueimage/
A free version of this is available from Seagate - find "DiscWizard" from this site:
www.seagate.com/www/en-us/support/downloads/
"Using powerful imaging technology, DiscWizard lets you create image backups of all the data on your computer, entire discs or individual partitions. The unique technology developed by Acronis and implemented in Seagate DiscWizard allows you to create exact, sector-by-sector disc backups, including all operating systems, applications and configuration files, software updates, personal settings and all of your data. If failures occur that block access to information or affect system operation, or if you accidentally delete necessary files, you'll be able to use the image backup to easily restore the system and lost data. You can store backups on almost any PC storage device: local hard drives, network drives or a variety of IDE, SCSI, FireWire (IEEE-1394), USB (1.0, 1.1 and 2.0) and PC Card (formerly called PCMCIA) removable media drives, as well as CD-R/RW, DVD-RW, DVD+R/RW, magneto-optical, Iomega Zip and Jaz drives. "


Edited by jbif on 29/03/2008 at 21:07

Hard Drive Backup. - charlesb
You can get Network drives which will do this for Home Use:

1. Buffalo Linkstation Live or Pro - approx £150 for 500GB of networked space.
They can also stream Media, and have 2 USB ports for Postscript Printer Networking or for addign additional storage.

2. Western Digital Mybook Pro - approx £150 for 1000GB (Terabyte) but it doesn't have good reviews.

3. Freecom SL Classic Network Drive - Approx £100 for 500GB. Uses proprietary NMAS drivers (I have one) not great performance over wireless

If you want the ultimate backup solution though... including RAID backup try one of these beasties:

1. Acer ALTOStore 4 x 250 GB drives (Approx £400). Gives you either 1 TB of space, 500GB of Mirrored Space or 750GB of RAID 5 space.

2. NetGear ReadyNAS. Approx £500 with the same configuration as 1.

3. Buffalo Terastation Live / Pro - Approx same as 2

4. Buffalo Linkstation Pro DUO - 2 Disks only, About £360. Mirrored disks.

There are several others which come to mind (Thecus, Qnap etc.. but these are more expensive, but highly configurable.

So, there are good choices out there, but it's all about how much you wish to spend and what features you want.

Charles

Edited by charlesb on 01/04/2008 at 15:20

Hard Drive Backup....warning - owler
I presume you are fearful of losing data, perhaps by failure of the hdd?

However, have you considered the effect of a power-failure/lightning surge? That would take-out all connected drives - so after you back-up the drive, you must remove the "copy" somewhere safe.
You can replace a PC, but not the files you have worked on, - better to copy them to several HDD's, make a CD etc.

Fire/Flood/Electrical/dropping HDD are the usual causes of failure, I'm sure you knew that.
Hard Drive Backup....warning - Falkirk Bairn
I bought a Maxell (Hitachi) 12Gb 1" Hard drive attached by USB - not big by today's standards but adequate to hold photos and the important documents/spreadsheets. £18 inc P&P and this included synchronisation software - plugged it in it worked and I left it to synchronise - not the fastest drive but is is back-up.

My sons have all invested up to £150 in 500Gb devices + software but to me you only need to back up the important documents and photos - all the software applications and Operating Systems can be re-installed from the original CDs
Hard Drive Backup....warning - Stuartli
>>all the software applications and Operating Systems can be re-installed from the original CDs>>

But it can be a pain that's easily avoided...:-)


How do I email a web page? - drbe
I am using internet explorer 6 (I think) with Yahoo mail.

When I try to send a web page by email - clicking on 'file' or 'tools' - the Yahoo mail page opens with the page shown as an attachment, but there is nowhere for me to insert the email address of the person I wish to send it to!

I have tried copy and paste without success.

Any ideas, please as to what I am doing wrong?
How do I email a web page? - billy25
Why try to send the page by email? why not send a Tinyurl link to the page like we do here?

or have i misunderstood again?

Billy
How do I email a web page? - drbe
Thanks for that, Billy. No, you haven't misunderstood, I thought occasionally I would like to send the page.
How do I email a web page? - Billy Whizz
Would a screen shot do? If the page you want to send fits on your screen (i.e with no scroll down bit) you could use the Print Screen button which copies exactly what you have on your screen including mouse pointer into the clip board which can then be pasted into a document. I have used it to capture temporary web pages and on-screen error messages etc.
How do I email a web page? - jbif
I just tried it with this page on my browser (IE7): File > Send > page by email
I get taken to my normal Outlook Express email with this page already pasted in there and all the normal fields "From, To, cc, Subject" etc. present, and the subject line filled in with the title of the page.
No problem there at all.

How do I email a web page? - drbe
>>>> I get taken to my normal Outlook Express email
>>

I am using Yahoo Mail. When I do as you did, I get taken to Yahoo Mail with the page already shown as an attachment, but I cannot see the normal 'from, to etc' fields.

This is my problem.
How do I email a web page? - jbif
I am using Yahoo Mail.


I too use Yahoo mail, but normally on my main PC via Outlook-Express. (I switch to the web mail service when away from my main PC).
To set up Yahoo mail with Outlook-Express, follow instructions as given here:

help.yahoo.com/l/uk/yahoo/mail/original/manage/man...l

[ note: that service is free in the UK, whereas apparently US customers are expected to sign up for paid Yahoo Plus service to use POP mail
help.yahoo.com/l/us/yahoo/mail/original/mailplus/p...l ]
How do I email a web page? - SpamCan61 {P}
On a similar theme to Billy Whizz I'd print the web page to pdf ( using the free version of cutePdf ), then email the pdf.
IE7 / AVG update - borasport20
Booted the PC this am and launched IE - wandered away and came back to find a page appearing to tell me AVG had been updated (a web page, not the usual avg updater box).
Whatever it did appears to have lost all my favourites and wiped all my cookies - anybody any idea how to get them back ?

Edited by borasport20 on 31/03/2008 at 08:52

IE7 / AVG update - Armitage Shanks {p}
System restore? Or hit f8 repeatedly during boot-up and you will finish up on a boot options page which will include "Start using last settings that worked" - or words to that effect.
IE7 / AVG update - borasport20
reluctant to do a system restore, Nick. Also interested to know if it was the AVG update that caused the issue, in which case I shall be telling them it's well out of order.

mods - i'm convinced I posted this in CRQ this morning, but obviously I wasn't as awake as I though I was - feel free to move it ;-)

IE7 / AVG update - Billy Whizz
I've got IE7 and AVG Free 7.5.519 - no probs yet. Why are you reluctant to do a system restore? I've never had a prob with it, it is very easy and no data is effected.
IE7 / AVG update - jbif
reluctant to do a system restore,


Do tell why.
in XP, it is Start> All programs> Accessories> system tools> system restore
You are not mistaking "system restore" for a complete reinstall, are you?
IE7 / AVG update - Stuartli
Agree with jbif - just activate the most recent System Restore point (in bold).

You can always revert back to your original System Restore Registry point if you wish.
IE7 / AVG update - Armitage Shanks {p}
I used to use Symantec/Norton "Go Back" which saved me from disaster on a number of occasions. I now use a product from Zone Alarm/Sonic Solutions called Back On Track. One can take a 'snapshot' of ones's computer at any time when it is running well and, in the event of problems, one can revert to this snapshot. If one doesn't like the result one can undo the restore. Disadvantage is that one can only have one snapshot available at any time, unlike system restore and Go Back where one can pick from a selection of past set ups of the computer.
IE7 / AVG update - borasport20
got home from work, did some stuff, had tea, etc,etc, booted PC - all favourites and cookies restored.
I am now officially more baffled than the time the roof fairy replaced some loose tiles....

IE7 / AVG update - Stuartli
Probably the Reboot that did it.
IE7 / AVG update - billy25
Although i update AVG everyday, this morning is the first time i've had an update that (just like you) opened a web page! (it's because they have just released AVG 8.0 and are trying to flog it!). The "ordinary" update takes place as usual behind the Ad, but unlike yours, my update didn't wipe cookies or favorites or require a re-boot - strange!.

Billy
Useful website for frequently needed answers ! - billy25
Came across this site, somebody may find it usefull!

tinyurl.com/2adgs

Billy

Edited by Pugugly on 31/03/2008 at 17:38

Difficulty In Logging On To HJ - Glaikit Wee Scunner {P}
It is difficult to type my log in and password as the letters seem reluctant to appear on screen. I keep having to move the cursor to the desired location for the letters.
Once the first few letters have been entered then it goes smoothly.

Been happening for some time. I do not have this problem with any other log ins/web sites.

Is this another "impossible" IT fault that I seem to be able to induce?
Difficulty In Logging On To HJ - normd2
nope - this regularly happens to me too; I have to click the mouse button several times to begin typing and a couple of more times until there are four or five letters typed. Never happens anywhere else. I'm using the latest Firefox (updated today) and it also happens with IE too

Edited by normd2 on 01/04/2008 at 17:50

Difficulty In Logging On To HJ - Stuartli
Unless it's a matter of security, why not let Firefox or IE "Remember" your Username and Password?

You could also check out the mouse's Properties from Control Panel>Mouse or its Properties>Advanced Settings tab from Device Manager.
Difficulty In Logging On To HJ - Falkirk Bairn
IE6 and the response on HJ site is at best spasmodic - other sites are OK

Firefox and HJs site is OK (V2.0.013)
Multimedia Audio Controller - Wossat? - drbe
For the past couple of days when I turn my PC on, I have been getting the message "New Hardware Installed" 'Multimedia Audio Controller'.

I have not intalled any new hardware (knowingly) How do I get rid of this message and also the 'New Hardware Wizard' which tries to search for a home for the hardware?

Any ideas please? My usual thanks in advance.
Multimedia Audio Controller - Wossat? - Stuartli
From My Computer icon>right click>Properties>Hardware tab>Device Manager>Sound, Video and Audio Controllers>click on + sign>and check there are no yellow exclamation marks alongside any of the entries.

You can check out any entry by highlighting it>Properties.

Also, from Start>Settings>Control Panel>Administrative Tools>System>Event Viewer, you can check for any errors that (may) specifically relate to any problem(s) by double clicking the line(s).

Edited by Stuartli on 03/04/2008 at 10:31

Multimedia Audio Controller - Wossat? - drbe
Thanks for the quick response Stuartli.

Checked all those things. 'Device working correctly' message. The thing still wants to find the Device Driver.

Edited by drbe on 03/04/2008 at 11:15

Multimedia Audio Controller - Wossat? - Stuartli
Do you have onboard sound (Realtek, C-Media) or a sound card?

You may need to install the latest drivers from the onboard sound chipset or sound card manufacturer's website.

Also check from Device Manager that the audio device is Enabled in the drop down menu in its Properties and is set as the Default device from Control Panel>Sounds and Audio Devices>Sound and Video tabs.
Multimedia Audio Controller - Wossat? - Stuartli
One other course is to choose a System Restore point to just before the problem started - you can always revert back to the status quo if you wish.
Multimedia Audio Controller - Wossat? - drbe
Do you have onboard sound (Realtek C-Media) or a sound card?


It, er, seems that I may have uninstalled (what a dreadful word) Realtek 97 - ahem.

Thank you for your help Stuartli, all I have to do now is find the correct driver and download that!
Multimedia Audio Controller - Wossat? - Stuartli
You may have Disabled AC 97 onboard sound in the Bios; if so, Enabling it again should/may reinstall the drivers via Find New Hardware.

If not, you need to first check whether you require the basic Realtek AC 97 drivers or HD (High Definition).

Once you know that, you can download and install the latest drivers from the Realtek website:

tinyurl.com/2gwwqm
wireless network standards - borasport20
I'm considering replacing my router/wireless network - what is the current standard, and is it likely to change significantly in the near future ?
wireless network standards - billy25
The Current standard in use is 802.11g which allows 54mbps, it was brought out originally to try and unify the 802.11a/b systems, basically, and is "backwardly" compatible with either of the older protocols. However, i have heard something called "Super G" is in the pipeline, this is what i found about it, (a more intense google may reveal more - but i'm 0ff out now ;-) )

>>Super G 108Mbps

Wireless technology is already moving forwarded, Super G now features in wireless devices and acts as a kind of turbo mode by using two 54Mbps channels to deliver an increase in actual speed the result to the end-user is speed is increased to 40Mbps-60+ compared to the 20-30Mbps of a standard 802.11g/a device. This protocol is reported to give speeds +35% faster than basic 802.11g systems.<<

Billy


Edited by billy25 on 04/04/2008 at 19:41

wireless network standards - JH
"Super g" will be a proprietary standard from one of the manufacturers. Buffalo? Which is fine so long as you're not trying to talk to existing kit or an integrated device in a lap top and you're happy to buy kit for both ends.

802.11n is in draft standard with many of the manufacturers offering kit which (they say) complies with the draft. Be warned though that in many tests n has proven slower in the real world than g! "n" devices will probably (but check the spec) be backward compatible with g and a and b.

There are those who say that it is more important to buy a router which is compatible with the chipset in the kit used by your ISP but I'm getting out of my depth here and there are some seriously sad posts in internet forums on the subject! Certainly Pc Pro has come down heavily in favour of (what I just happen to have and recommend) a Thompson Speedtouch. Boring old 11g.

You might want to think too about the speed of the router's wired connections. This is only significant if you're sending data from one wired pc to another or to a NAS device. Gigabit routers are starting to appear but they're expensive. Mostly you'll find that they're 100Mb.

Suitably confused? :-) You needn't be, just buy one and be happy! It's like any subject, there is inordinate detail if you start to worry about it.

JH

Edited by JH on 04/04/2008 at 20:05

wireless network standards - rtj70
802.11b and 802.11g both use the same frequency range. 802.11a used a totally different frequency and was not originally permitted in the UK so until the faster g standard came out were were stuck with the 11Mbit/s 802.11b. Also Wireless G is not backwards compatible with 802.11a although you can get devices compatible with all three.

There are lots of products out that are faster or give better range but the router and wireless adapter/card need to both support this.

Unless you have a very fast Internet connection (so don't live in the UK then) or need to stream lots of video around the house I'd say Wireless G probably fast enough. And if bandwidth is that important as another poster says you'd be better off with a wired gigabit switch.

Remember if you're mostly talking about surfing the net, possibly sharing the connection then even if you're on a 24Mbit/s connection Wireless G is fast enough even on a weak signal.
Flash drive - Martin Devon
Hi Chaps,

What is the cheapest flash drive available and where. I hear talk of £1.00 but I am blowed if I can find them. Want some as an alternative to CD's to send pictures to folk.

Best regards.............MD
Flash drive - Victorbox
Only checked one place, Amazon UK & they are starting at £1.38 there for 2GB pens tinyurl.com/5mc3j3
Flash drive - Dynamic Dave
Only checked one place Amazon UK & they are starting at £1.38 there for 2GB
pens tinyurl.com/5mc3j3


And then you find that it then costs an additional £4.99 for p&p.
Flash drive - Pugugly
Martin,

I have to laugh (at myself) I misread this as "what is the cheapest drive (as in car) for a £1.00" To quote Welshlad I LOL (I really did) !
Flash drive - rtj70
I'm suprised you can now get a 32Gb flash drive for around £80 in my local/prefered computer supplier!

If you live near to such places (so avoid postage) the 1Gb ones start around £3 ish.
Flash drive - Martin Devon
Martin
I have to laugh (at myself) I misread this as "what is the cheapest drive
(as in car) for a £1.00" To quote Welshlad I LOL (I really did) !

You are a one, but if road tax goes any higher we may be buying V8's for that price!!!
Linux - Knoppix 5.3.1 DVD iso download problems - jbif
I have tried to download the latest Knoppix 5.3.1 DVD iso which is suppposed to be a 4GB+ size file.

However, I can only get a 144MB file download from all the ftp sites that are mirroring the download. (The CD iso is 700MB+ and I have no problem getting the full download of that). So where am I going wrong with the DVD iso ?

distrowatch.com/?distribution=knoppix
knopper.net/knoppix-mirrors/index-en.html
ftp://ftp.ntua.gr/pub/linux/knoppix/DVD
ftp://ftp.mirrorservice.org/sites/ftp.uni-kl.de/pub/linux/knoppix-dvd/

Linux - Knoppix 5.3.1 DVD iso download problems - jbif
So where am I going wrong with the DVD iso ?


To answer my own question, I am now successfully downloading at ftp snail's pace via fdm - the "freedownloadmanager" .

Linux - Knoppix 5.3.1 DVD iso download problems - rtj70
I struggled to download a large file from the HP website for work. They claimed an issue with files larger than a certain size and to try FDM... they then modified their link to allow the use of FDM which worked.

I think this is a problem for some website's HTTP downloads.
Unable to format a 4Gb SD Card - Armitage Shanks {p}
This card has been used in a camera and a sat nav and will now not work in either. Its properties show as 0Kb used and 0Kb free and it will not format in either of my 2 computers or in my camera. It is not 'locked' and, although it was not that expensive, it would be nice to get it to work! Error message is "Windows is unable to complete the format." I have tried both quick and full formatting and on the full one a blue task bar runs across the mini-window but when complete it is Format Failed.
Unable to format a 4Gb SD Card - rtj70
Try formatting it to another format first (e.g. NTFS?). Sounds potentially knackered to me... Have you tried a different card reader on the PC? But from what you say it initially sees it as it tries to format.

A couple of times with my old external 2.5" USB hard disk which takes power from the USB port, I've ended up with a corrupted disk. It is not possible to then fix it via USB as it will not mount and I've resorted to putting it in my laptop to run repair disk. Maybe the SD Card is equally messed up?

Hope you've not lost any photos.
Unable to format a 4Gb SD Card - Stuartli
There are a number of possible reasons although one that comes to mind, that of being too large a capacity for a particular or older device, doesn't appear to apply in this case (older SD cards will not usually/always work with devices intended for the later SDHC cards).

Some possibilities include the card itself having become defective, being corrupted through removal during transfer of data, low battery power, incorrect formatting or touching the connections and introducing dirt, grease or other substances.

You could try using Scandisk to check for any corrupted date and/or try formatting it using your computer system and a memory card reader/writer.


Setting for printing internet pages - P.Mason {P}
Can anyone tell me how to get the full width of the page to print when using the 'net? Some sites have pages which lose the right-hand side when printing. I knew how to sort this at one time, but am having a CRAFT moment..(Can't Remember a pink fluffy diceThing!)
Any help gratefully received.
P.

Edited by Pugugly on 07/04/2008 at 00:30

Setting for printing internet pages - rtj70
Can you not use perhaps landscape? Or print with a larger page size on a "virtual print device" like you get with MS Office and then print that onto A4.
Setting for printing internet pages - welshlad
click print preview and size to 'shrink to fit'