£50 MOT is high: my local garage charges £40.
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Midlifecrisis, your definately not in the MB pricing dept at £190, more like 390+ for a similar job, and dont ask how much BM quoted for supply and fit rear brake pads, on a 320 compact.
TBH i dont think the prices youve been quoted are that bad, especially if the dealer is using synthetic oil.
At the end of the day, if your paying an extra £80 per year for the dealer to put his stamp on, i reckon thats a small price to pay for that warranty peace of mind.
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I had our Forester done at a Subaru garage up to the year 3 service/MOT/end of guarantee, then moved to my local indi - reckon the few quid extra for the dealer stamp is worth it up to this point.
(The only thing needed was a new battery, which Subaru replaced without question.)
MVP
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£160 doesn't seem OTT to me, especially as it involves a coolant change. Shop around for your MOT.
BTW MB were charging that for a basic smart service 5 years ago!
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Just make sure the price includes VAT - garages around me seem to have developed the habit of quoting ex-VAT prices recently. I had quite a "discussion" with one of them about it!
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Just make sure the price includes VAT - garages around me seem to have developed the habit of quoting ex-VAT prices recently. I had quite a "discussion" with one of them about it!
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My son phone 3 x BMW dealers for a service cost.
From memory it was £400, £360 and £300 - on going to pay he was told by the £300 garage it was £300 + VAT - £353 - at this he exploded as he said he would not have travelled £60 miles to save £7. Of course he was passing anyway and spent the day shopping etc etc but the Verbal Contract was for £300........ Their Price Board did not make it clear. 5 minutes later the bill is £255+ VAT = £300
5 minutes worth spending. The "Chief Receptionist" said all 5 series we have a business cars and VAT does not matter! My son then said "All Business cars maybe" but I pay for my cars with money in my pocket - which is true. Although he has a company and a VAT number he does not run a car through the company.
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Took the car into a little Indie near to me whose been around donkeys years for it's mot today. (Pleased to say it sailed through). I got confirmation he was VAT registered, asked him for the price of a service using Hyundai parts.
Response...........£30. After picking myself off the floor, arrangement made to book in straight away. :)
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Where does it say it has to be a VAT reg. garage? You can do it yourself, as long as it's done competently, to the manufacturers recommendation, and using equivilent quality parts. Since when has VAT registration implied a level of competence.
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It has to be VAT registered to keep the warranty intact. It's nothing to do with competence.
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It has to be VAT registered to keep the warranty intact. It's nothing to do with competence.
Where does it say that?
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Finally got the car serviced at the local Indy today. Nice little set up in Upton upon Severn. Nice price and he talked me through what he'd done. He said he given the rest of the car a check over and topped up all the other fluids where necessary. Thing is, I felt like he had actually done what he'd said he'd done and it had been done well. It's nice to go away from somewhere, feeling like you've actually had decent service.
Compare this to the Hyundai dealer (a multi-franchise operation) and they of the £190 quote. I went in to pick the oil filter up yesterday. After being completely ignored for five minutes as staff walked past me, I was (again) promptly told that a 1.3 Getz doesn't exist. Then I was told I would need the chassis number to get the correct part (I'm sure we all memorise our chassis numbers). I was rapidly losing patience and told them to just give me a bloomin oil filter. Then someone made a phone call to a customer to tell them they couldn't complete a job because they'd ordered the wrong parts. I walked out vowing that the muppets would never be allowed within 100ft of the car.
Edited by midlifecrisis on 07/03/2008 at 16:45
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>midlifecrisis.
I am afraid your experience is common. Went into Peugeot dealers for parts for son's 106
(downpipe gasket plus sump gasket).
I will point out that the Part Department is 100% empty apart from me so any suggestion of being busy etc is rubbish.
Do you have your chassis no? Nope.
Sorry can't help... some had gaskets on sump, some not , exhaust gaskets vary etc.
But it's a bog standard 106 1.0 1996 you produced in millions..
No Can't help.
(didnot even look at Microfilm - did not want to know)
Went round to local motor factor.
Factor consulted book.
No sump gasket needed : use liquid sealant. And the exhaust gasket is...
5 mins later left with gasket.
Frankly the attitude stinks. No wonder our local factors (Potteries Motor Factors) appear to be doing well.
Remind me never to buy a Peugeot of any shape or sort again.
(Our local Ford and Toyota Dealers are 100% different: excellent service)
Edited by madf on 07/03/2008 at 18:14
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In Feb. 08 the BR covered Hyundai servicing costs. The obvious question was raised...... Can I still maintain my 5 yr warranty and have it serviced at an independant garage?
'midlifecrisis', who was asking about servicing, made the following point........"It has to be VAT registered to keep the warranty intact. It's nothing to do with competence".
Which elicited the following............."Where does it say that?"
Taken from the Hyunda website......
"The Routine Maintenance Service Record is THE ONLY PROOF that the vehicle has been correctly serviced and that the warranty is valid. All routine maintenance servicing must be supported by a VAT invoice to provide adequate proof that the vehicle has been maintained correctly to reduce the risk of the manufactures Warranty being invalidated. The Routine Maintenance Service Record within the booklet must still be completed. The invoices must detail the Servicing Garage Name, Address, VAT number, Details of the Service carried out and parts that have been replaced etc."
So in black and white it must be a VAT registered garage - as most already suspected. The problem is, of course, you don't get any manufacturers updates or TSB's implemented and you probably lose any percieved goodwill of the dealer when you go to him with a warranty problem. So you either pay top money for the routine servicing or go elsewhere and risk grief as described.
What have people been paying to service an i10?
Be pleased to hear. Thanks.
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Sorry mods....should I have started a new thread?
Hope you'll amend as required. Thanks.
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There was a thread going round a while back about 3-4 year old Corsa's requiring engine rebuilds. It seems that the owners that had full Vauxhall main dealer history were being offered much better out of warranty goodwill payments towards repairs than those who did not.......
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