Hello all,well i am in a fix here,I bought a 2nd hand 2004 Jag XKR 22500 miles F.J.S.H, last May '07,that still had 4-5 weeks Manufacturer warranty on it. Got it supplied by a v.reliable, v. local car dealer,and was initially thrilled.....then after 7-10 days-250 mls, an amber engine warning light came on with "Restricted Performance" in the message center,so I rang the local main dealer,they said bring it down,and we'll look at it. They cleared the light and i took it home,it comes on again on the way home. I ring them,they say,we'll book you in,they seemed to think it was a gunged-up EGR valve assembly,they cleaned it up,while i was there,took it home,same thing happens on the way home,so they book me in to spend more time on it,i leave it with them for a week,pick it up same thing happens,amber light appears!!! This has been ongoing since June,the end of my warranty,but they said "don't worry,you got the problem logged before the warranty ran out,so no need to worry,we'll get to the bottom of it". It's now December, and the car has been going back & forth to them,and they have examined exhaust Cat sensors,the exhaust Cats,EGR valve,Air flow,supercharger, checks for air leaks,then last week,they said they had finally found the fault,an ECU circuit leak on the Left Hand Wiring Harness,so they ordered one,fitted it,then said I had to pay for it because it was now out of warranty!!! I objected saying they hadn't actually fixed the fault that i had reported under warranty,originally,that this had been going on far too long,and that i'd been there 4 times for repairs and had a courtesy car 4 times. Then they unbelievably said they had me logged there only 3 times! And that this was a different fault than first reported!!! They wouldn't budge at all,and suggested that I go to my Car Supplier (an ex jag dealer 20 yrs ago,still is a car dealer,repairer/renovator to this day) that i got the car from. Well basically,there was a bit of a barney between them,and the main dealer said the best they could do was a 50% off offer of £480,that I had to agree to it before 5.30pm,or pay the full cost £960,or have the car back unrepaired! Extremely unhappily I went with the 50% reduction offer,which my car supplier payd for,while spitting feathers. They fitted the harness,another week went by,they put 200 more miles on it,then called me to pick it up,which i did,it had one drip of fuel left in the tank as usual,so i filled it up,made for home, and yes, you guessed it,Amber Engine Warning Light appears, with"Restricted Performance" in the message center. So I went back,they said it may need an replacement ECU,or go back to Jaguar,which could be costly. I said it won't cost me a penny,cos I ain't paying. But,seriously, Where The Heck Do I Stand In All Of This Mire,surely this is not up to a fair trading standard? I am very disappointed,this car has done no miles 25700,and I have hardly driven it anywhere,but to & fro to the main dealer. I was going to keep this car for the rest of my life,i bought it with compensation money from a motorcycle RTA,i lost a leg to get this car,and i'm completely gutted,and feel let down by the manufacturer who don't want to honour a warranty. If You can help,or You know where i can find him,maybe i can hire the Honest John Team!!! Many Thanks for reading this depressing needless drivel. Thanks Again.
slt
Edited by Pugugly {P} on 13/12/2007 at 07:41
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