I suggest that people should use dedicated independent specialist garages for repairs and mechanical work.

JB of Alton, the independent garage owner, is quite wrong in his comments. I can prove my point easily and confirm that what you wrote is right. We have local independent garages who serve the local community...

My Citroen C4 Grand Picasso needs a new gear selector and cambelt, should I repair or replace the car?

We have had a C4 Grand Picasso for six years, it is an 11-plate. There is an issue with the gear selector and requires £845+VAT and a new cambelt at £380+VAT. Is it worth it, and would you buy a newer...

Why does Ford have no control over Ford franchised workshops?

We have an 8-year-old Ford Ka that has always been looked after by a local independent garage. As it was eight years old we thought we should have it serviced by a Ford main dealer. This proved a disaster....

Why won't Mercedes-Benz replace the SBC unit in our 2004 E320?

Mercedes-Benz has confirmed via diagnostics that the SBC unit on our 2004 E320 CDI has gone. I am aware there have been problems with this unit, possibly even a recall. Mercedes-Benz has offered to go...