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Computer Related Questions - Volume 109 - Dynamic Dave
***** This thread is now closed, please CLICK HERE to go to Volume 110 *****


In this thread you may ask any computer related question for which you need help, advice, suggestions or whatever.

Usual rules apply,

No motoring related discussion,
No politics,
No Speeding, speed cameras, traffic calming
No arguments or slanging matches
Nothing which we think is not following the spirit of the thread
Nothing that risks the future of this site (please see the small print for details www.honestjohn.co.uk/credits/index.htm )

Any of the above will be deleted. If the thread becomes difficult to maintain it will simply be removed.

There is a wealth of knowledge in here, much of which is not motoring related, but most of which is useful.

This is Volume 109. Previous Volumes will not be deleted.

A list of previous volumes can be found here:-
www.honestjohn.co.uk/forum/post/index.htm?t=20892


PLEASE NOTE:

When posting a NEW question, please "Reply to" the first message in this thread, i.e. this one. This keeps each question in it's own separate segment and stops each new question from getting mixed up in amongst existing questions. Also please remember to change the subject header.

Windows Updates - borasport20
I seem to have had windows updates every day last week, on one occasion twelve updates were loaded - does anybody know if this is right and what is it all about ?


--
Go on, get out of the car...
www.mikes-walks.co.uk
Windows Updates - Stuartli
Every second Tuesday in the month Microsoft releases critical updates, patches etc (there has also been one download for Internet Explorer 7).

If you want to know what's being installed or prefer to select them yourself, go to the Security Center and click on the Automatic Updates logo.

You can choose to "Notify me about updates but don't download or install them".

When the yellow icon appears in the Notification tray, click on it and select Custom. You will see a list of any update or updates and tick the box for whichever ones you require (an explanation is available by highlighting each line).
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What\'s for you won\'t pass you by
Windows Updates - Stuartli
See:

www.microsoft.com/athome/security/update/bulletins...x

for full list of updates via the Security Bulletin.
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What's for you won't pass you by
Windows Updates - Dalglish
.. seem to have had windows updates every day last week ..


if i understand your question correctly, it seems that your pc is downloading the update but then failing to install. which is why you then get the same update notified again, and the process repeated. for some updates such as ie7, this may sometimes happen if the windows-genuine test fails. assuming that your machine is passing the genuine test:

one solution is to "flush" out the updates cache is as follows:

"1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

net stop WuAuServ

(note, you might need to reboot before the net stop command will work)

2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

net start WuAuServ


alternatively, try:

"1.Go 2 the start menu
2.Right click "my computer"
3.Click "properties" then the "automatic updates"
tab
4.Choose "turn off automatic updates"
5.Reboot your computer
6.Go back to start menu and in all programs go to "windows update" you have to be connected to the internet.
7.Manually update windows.
8.Turn your automatic updates back on."


Windows Updates - update ! - borasport20
the issue turned out to be specifically related to security fix kb923980, which it was constantly trying to re apply.

A visit to a m$oft forum revealed almost as many different fixes as there were respondents,, but renaming the related dll's, uninstalling the fix, rebooting and manually applying the fix seem to be the way to go (so far)


--
Go on, get out of the car...
www.mikes-walks.co.uk
Windows Updates - update ! - Stuartli
Have you tried downloading it manually?

tinyurl.com/8ybyk

Also just found this:

forums.microsoft.com/Genuine/ShowPost.aspx?PostID=...5

Is it the same as the link you mentioned?
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What's for you won't pass you by
IE7 and Favourites - drbe
How do I remove IE7 and restore IE6?

My 'Favourites' column has to be clicked on each time I want it, can I get it to sit on the left side of the screen as in IE6?
IE7 and Favourites - malteser
Control Panel: Add/Remove programs. (Check the box at the top "Show Updates") IE7 - remove - IE 6 will re-appear.

I agree IE7 is carp - use Firefox or Opera instead!

Roger. (Costa del Sol, España)
IE7 and Favourites - terryb
I agree IE7 is that freshwater fish!
Not only that but when I uninstalled it, it left my firewall/antivirus software corrupted. Did the same to my brother (who uses different software). Took us both several hours to get it sorted.
--
Terry
IE7 and Favourites - John R @ home {P}
Hi drbe,

Once you click the gold star to see your favorites, you should see a button with a green arrow pointing to the left on the top right of the favorites panel.

If you hover your pointer over it it says "Pin The Favorites Center". Click it and your Favorites are pinned in place.

John R
Regards,

John R @ Home
IE7 and Favourites - Pugugly {P}
That works.
IE7 and Favourites - malteser
If you hover your pointer over it it says "Pin The Favorites Center". Click it and your Favorites are pinned in place.

Yes, it works but takes up valuable screen space!


Roger. (Costa del Sol, España)
IE7 and Favourites - drbe
Thanks for that John R and Malteser.

Job done, all sorted.
Install Shield - bintang
My newish Dell laptop insists on virus checking every old document on re-opening, leading to frustrating delays. So far as I can see, this is the fault of something called Install Shield and presumably provided by Dell. The problem remains even when I disable Norton, which surely gives me all the protection I need. (I removed the MacAfee provided by Dell with the help of MacAfee's Virtual Technician so no trace of it remains.)

Is Install Shield necessary? If not, how can I remove it? I can't make out the accents of the people Dell uses in its call centre, polite though they invariably are.
Install Shield - knowwun
Install Shield IS Norton, or part of it anyway.
Install Shield - malteser
My Toshiba laptop came with pre-installed Norton, so my absolute first priority job was to un-install it and replace with Zone Alarm free and NOD32 anti virus from Eset.com
Both easier on resources and IMO do a far superior job.

Roger. (Costa del Sol, España)
Install Shield - bintang
If Install Shield is part of Norton, then that is not the problem since the virus checking delay occurs with Norton disabled.
Install Shield - Dalglish
If Install Shield is part of Norton, then that is not the problem since


afaik - it is not part of norton.
macrovision.com/products/flexnet_installshield/ins...l
" .. InstallShield is the industry-standard Windows installation tool. .."
the virus checking delay occurs with Norton disabled.

you need to check that you have disabled norton completely. i think you will find that if you look at the processes running in the task manager (alt+ctrl+del), there may be a norton process still present.

Install Shield - Dalglish
p.s.

bintang - have a look at the procedures set out by this dell user to improve the performance of his new dell to his satisfaction:

mysite.verizon.net/vzep00rh/dell.html

Install Shield - Chicken Vindaloo
"p.s.

bintang - have a look at the procedures set out by this dell user to improve the performance of his new dell to his satisfaction:

mysite.verizon.net/vzep00rh/dell.html"



Thanks a lot for posting that link Dalglish. I got my new Dell today and followed the chap's instructions. It runs like a rocket now. Shame I had to take the side off to connect the DVD writer up though. Tut tut Mr Dell and your Quality Control Department!
Install Shield - Stuartli
To add to Dalglish's link, this explains a little more about InstallShield:

consumer.installshield.com/

There is also the Windows Installer (now in version 3+):

support.microsoft.com/kb/893803
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What\'s for you won\'t pass you by
Install Shield - Phil I
Apologies for butting in on this thread but I have encountered a problem trying to remove Zone Labs Integrity Client from my XP Pro profile. There is a removal icon but this asks for a administrators password. I am the adminsistrator but the idiot app. does not accept my password. Any ideas Stuartli??
Tks in adv.
Phil I
Install Shield - Stuartli
I only have the free version - the Protect the ZoneAlarm Client check box is found from Overview>Preferences tab.

This link may help:

www.uic.edu/depts/accc/software/zonelabs/using.html

This seems to be the main source for any concern but is a couple of years old:

archives.neohapsis.com/archives/ntbugtraq/2004-q1/...l
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What's for you won't pass you by
Install Shield - Phil I
Thanks for those two links Stuartli, i'll follow them up in the morning.

Bfn Phil I
Screensaver - geoffken
I wish to install as a screensaver a webcam which updates regularly.
Can any advise HOW !!????


Thanks
Screensaver - Stuartli
You need time lapse software such as:

www.evological.com/evocam.html

However, this is for the Mac but Creative and others provide it for their webcam models used on Windows systems; I used to have a Creative webcam with such software but never actually used this feature.

Many digital cameras can be used in the form you require using software such as:

www.steves-digicams.com/digsoftware_cameractrl.html

www.beausoft.com/ezindex.html

Some hints on the technique:

www.time-science.com/timescience/timelapse.asp

PS

The Creative software is WebCam Center, for remote monitoring and taking time-lapse photographs, panoramic shots, videos and still photographs

See:

tinyurl.com/yk868t

for details.
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What's for you won't pass you by
Screensaver - geoffken
Thanks for this .
I did not intend to use my computer as webcam but to get a screensaver that updates from a commercial webcam specifically Merinet.com panoramic view of ski alopes which up date approx. every 15 mins.
Cant wait for my skiing holiday but want to get in the mood!!!!
Twisted pair cable - L'escargot
I need some unterminated twisted pair cable (not Cat5e) so that I can install a modem extension socket, but so far I've failed to find a supplier. Any suggestions?
--
L\'escargot.
Twisted pair cable - Stuartli
Described as you detail numerous times in explanation terms, but don't seem to be any suppliers (apart from loudspeaker versions!).
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What\'s for you won\'t pass you by
Twisted pair cable - Dalglish
unterminated twisted pair cable (not Cat5e) so that I can install a modem extension socket


l'escargot:

search google (limited to uk) for : telephone bt cw1308 extension twisted pair cable

some results -
www.adslnation.com/support/cables.php
svp.co.uk/products-solo.php?pid=1354&PHPSESSID=c67...e
and from maplin
"( Livingston ) Telephone Cable Type CW1308 FAQ's:
Q) Is the price per metre ?
A)This cable (like most of our cables) is priced per metre ans is sold cut to length in units of 1m upto a maximum of 100m. It will be supplied in a single piece, so if you order 20 units, you will receive a 20m length. Order 100 x Order Code to get a 100m length on a reel, at a substantial saving. (click on the [1+] icon next to the price to see quantity discount prices)


Twisted pair cable - Dalglish
p.s.

the adslnation cable shop is

www.adslnation.com/phpapps/catalog/default.php?cPa...1

Twisted pair cable - Stuartli
The correct description, apparently, is UTP (Unshielded Twisted Pair):

See:

www.user-groups.net/articles/ucertify_network_medi...l

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What\'s for you won\'t pass you by
Twisted pair cable - L'escargot
Thanks guys, order placed with adlsnation.
--
L\'escargot.
Twisted pair cable - L'escargot
I'm told by my local electronics shop that twisted pair cable is necessary for modem extensions to minimise loss and interference.
--
L\'escargot.
Twisted pair cable - Dalglish
I'm told by my local electronics shop that twisted pair cable is necessary for modem extensions to minimise
loss and interference. -- L'escargot.


which is apparently confirmed by the adslnation page that i linked to :
www.adslnation.com/support/cables.php

Kilobytes - L'escargot
Why does 1 kilobyte = 1024 bytes and not 1000 bytes? I might have guessed that metric units weren't as simple as the youngsters would have us believe!
--
L\'escargot.
Kilobytes - BazzaBear {P}
It gets much more complicated than this, but it's basically because computer architecture is always based on multiples of two.
This is the reason why, as computers have got more powerful, memory amounts have gone from 32k (Dragon) to 64k (C64) 128k (Spectrum) etc. and more recently have done the same thing with Mb instead.
Kilobytes - Stuartli
See:

www.t1shopper.com/tools/calculate/

www.smartftp.com/support/kb/bits-bytes-mega-giga-t...l
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What\'s for you won\'t pass you by
Kilobytes - Dalglish
but it's basically because computer architecture is always based on multiples of two.


multiples of 8. ( starting with 1byte = 8 bits )

although nowadays, when a manufacturer says their hard disk is 160 megabytes, they may actually mean 160,000,000 bytes.

see personal-computer-tutor.com/abc3/v30/vic30.htm

A common marketing ploy by hard drive manufacturers is to calculate the size of a hard disk by using the decimal 10 system of 1000 bytes = one kilobyte, instead of the binary system where 1024 bytes = one kilobyte (your PC only knows binary). This rounding off practice means you end up with a hard drive with a capacity less than what is indicated on the label. For example, a true 80 GB hard disk can hold 85,899,345,920 bytes, but by using the base 10 formula, 80 GB comes out to only 80,000,000,000 bytes Do the simple subtraction, that's 5,899,345,920 bytes less than the true value. Now calculate what 5,899,345,920 bytes converts to by entering 5899345920 in the Byte box above. You will find that it translates to a loss of 5.49419 GIGABYTES!

To perform the calculation manually:

True Size: 80 x 1024 X 1024 x 1024 = 85,899,345,920 bytes
False Size: 80 x 1000 x 1000 x 1000= 80,000,000,000 bytes

And there you have the reason for the size discrepancy when you correctly install a hard drive in Windows and its Properties report it to be smaller than what you thought. A PC only understands binary, 0's and 1's, and that's how Windows calculates your hard drive size. This means that an 80 GB drive, figured using the decimal 10 system, would only show as about 74.5GBs in Windows. A 40 GB drive would only show as about 37.2 GB The difference works out to about 7% less .....



Kilobytes - L'escargot
So that's what it's all about! The prefix K does not mean the same as the prefix k. I wonder how many people know that in this day and age of sloppy spelling? Not many I'll wager!
--
L\'escargot.
Kilobytes - cheddar
The answer to the OP's question is simplle computers work in binary.

So that's what it's all about! The prefix K does
not mean the same as the prefix k. I
wonder how many people know that in this day and age
of sloppy spelling? Not many I'll wager!
--
L\'escargot.

>>

kb = kilobit

Kb = kilobyte (8kb)

mb = megabit (1000 kb)

Mb = megabyte (8 mb)
Kilobytes - BazzaBear {P}
>> but it's basically because computer architecture is always based on
multiples of two.
multiples of 8. ( starting with 1byte = 8 bits )


Hmmm.
I see the point you're making, but for the purposes of answering the original question it works on multiples of two. As comfirmed by your own quoted link - computers work on a binary system.
Kilobytes - TheOilBurner
It's a little unfair to claim it's a marketing ploy. In reality, the hard drive manufacturers (and broadband providers for that matter) have it right.
1KB = 1000 bytes, 1MB = 1000 KB, 1GB = 1000 MB

That is the correct SI usage (internationally agreed system of measurements) of the terms, the base 2 stuff came later on (by sloppy computer professionals), and is strictly inaccurate. The correct term for 1024 bytes is now defined as kibibyte or KiB, which, of course 99% of people have never heard of.

See:

en.wikipedia.org/wiki/Kilobyte

Therefore, although perhaps misleading, the hard drive manufacturers are in fact using the proper SI definitions of the terms kilobytes, megabyte and gigabyte. i.e. 10 to the power of X, rather than the slang usage from IT of 2 to the power of X.

To think of it another way, the vast majority of computers are indeed designed around base 2 (but not always), so 1024 bytes almost makes sense to be called a kilobyte (but should have used a separate term from the start), but hard drives and broadband capacity are not tied to base 2 in operation and so the base 10 numbers make more sense in that context anyway.

Confusing? Very!! ;-) I remember my IT lecturers in the early nineties getting confused too!! :0)

OTOH, I've never seen hard drive manufacturers or broadband operators go out of their way to clear up this almost universal misunderstanding...
Kilobytes - TheOilBurner
Here's another page which explains the situation well, and why Windows is, in fact, reporting the wrong value and has been officially since 1998 when the new system was agreed:

tinyurl.com/ycvbwh

I guess Microsoft feel they're above mere international standards? :)

This is why when people say IT "professional", the second word has ironic quotes around it...
Kilobytes - cheddar
Windows is, in fact, reporting the wrong value and has been officially
since 1998 when the new system was agreed:>>


Windows will report, for instance 1024Mb of RAM rather than 1000Mb though will round it to 1Gb rather than 1.024Gb thus providing a correction in the rounding.

Kib, Mib and Gib in theory provide greater accuracy though they simply serve to deliver further confusion.
Kilobytes - Dalglish
Hmmm. I see the point you're making, but for the purposes of answering the original question it works on
multiples of two


in reply to bazzabear: so why is is 1024, and not 1026 or 1022? (try dividing by 8 and that should be clear) .
kb = kilobit, Kb = kilobyte (8kb), mb = megabit (1000 kb), Mb = megabyte (8 mb)


in reply to cheddar: i think you will find that bits and bytes are differentiated by the use of lower and upper case letter "b".
It's a little unfair to claim it's a marketing ploy.

in reply to theoilburner - the quote re. marketing ploy was from the link, and not my view. i have not done any research on this but i believe ( i may be wrong) that some manufacturers did use to quote the capacity in bytes to make it clear what units they were using. now that there are fewer and fewer competitors, i do not know if anyof the defunct ones were those who quoted the "real" size in bytes.

Kilobytes - BazzaBear {P}
>> Hmmm. I see the point you're making, but for the
purposes of answering the original question it works on
>> multiples of two
in reply to bazzabear: so why is is 1024, and not
1026 or 1022? (try dividing by 8 and that should be
clear) .


Because I didn't explain myself very well: When I said multiples, I meant as in 2x2, 2x2x2, 2x2x2x2 etc., not 2x1, 2x2, 2x3, 2x4. In other words it is powers of 2, but I was trying to make it as simple as possible, and made my wording ambiguous.
This doesn't make you right about multiples of eight. Using your own argument against you, why is it not 1032 or 1040?
Kilobytes - Dalglish
Using your own argument against you


in reply to bazzabear, i accept you meant to say powers of 2 rather than multiples of 2.

re. your comment in the first reply:
As comfirmed by your own quoted link - computers work on a binary system. >>


i may be talking at cross-purposes. the factor of 8 i was referring to was in relation to the use of kilo, mega, etc.
as i said in my first post, 1 byte = 8 bits. as you say computers use a binary suystem. which comes from the binary digit (bit) represented by on-off state.
factor of 8 (or 2 raised to power 3) is common in all the kilo, mega, giga, tera, etc. multiples as is demonstrated in the table towards the bottom of the page linked by stuartli:
www.t1shopper.com/tools/calculate/

i hope that clears up what i meant to say. but still probably not very well explained :: ;-) ::
Kilobytes - BazzaBear {P}
:)
I think we were talking about slightly different ways of looking at it. Looking at the rest of what you've written, I certainly think you know more about this area than I do!
Unfortunately I spent most of my computer architecture lectures uncontrollably sniggering at the lecturer saying '32' in a broad Irish accent.
Kilobytes - cheddar
in reply to cheddar: i think you will find that bits
and bytes are differentiated by the use of lower and upper
case letter "b".


Yes of course you are right i mIXed my caSEs, so:

Kb = kilobit
KB = kilobyte (8Kb)
Mb = megabit (1000 Kb),
etc
Kilobytes - L'escargot
.... the hard drive manufacturers (and broadband providers for that
matter) have it right.
1KB = 1000 bytes, 1MB = 1000 KB, 1GB = 1000
MB


My ISP allows me 2GB per month. Doesn't that imply that they they use 1GB = 1024 MB?
--
L\'escargot.
Kilobytes - TheOilBurner
Check the small print; they'll probably say 1GB = 1000 MB = 1000 KB, mine does (Plus.net)

So you thought you were getting 2,147,483,648 bytes per month, when in fact you'll get 2,000,000,000 bytes, for what it's worth! :)
Kilobytes - JH
It just goes to prove that that are 10 types of people in the world. Those who understand binary and those who don't.
JH
Kilobytes - madf
Add another: those who do and don't care:-)
madf
Kilobytes - PhilW
"Add another: those who do and don't care:-)"

Not forgetting those who don't and don't care
--
Phil
Kilobytes - BazzaBear {P}
"Add another: those who do and don't care:-)"
Not forgetting those who don't and don't care
--
Phil

So that's 100 types of people then.
Kilobytes - Stuartli
>>My ISP allows me 2GB per month. Doesn't that imply that they they use 1GB = 1024 MB?>>

My bandwidth meter reads 1GB as 1000MB etc as does a download manager.
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What\'s for you won\'t pass you by
Kilobytes - L'escargot
My Tautology Bandwidth Meter (as recommended by your good self) can be set (as I've no doubt you know!) for 1KB to be either 1024 Bytes or 1000 Bytes. Are you saying it should be set to 1000 Bytes?
--
L\'escargot.
Kilobytes - Stuartli
>>can be set (as I've no doubt you know!) >>

Oops! Forgot about that. In fact when I originally installed Tautology Bandwidth Meter I was on a 2GB a month limit, so set it at 1024 as a safety margin - it's still on that setting some 20 months later...:-)


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What\'s for you won\'t pass you by
Cartridge World etc - Nsar
Does anyone use re-filled ink cartridges from places like C World?

Any good?
Cartridge World etc - Peter D
Not in an Espon printer I don't. Guaranteed to clogg it up. However I always but Epson Cartridges off Ebay for 1/2 or 1/3 of the shop price, in date and sealed. Never failed me. Regards Peter
Cartridge World etc - Stuartli
I have an Epson R300 which was bought new from e-Bay but with compatible cartridges installed (by agreement for a lower purchase price) in place of the original Epson cartridges.

It's been used with these and subsequent compatibles from www.diskdepot.co.uk over the past year without no problems such as clogging of the heads. Normally I keep it switched on permanently as this is one way of avoiding clogging whether with original or compatible cartridges.

I pay around £4 for a full set of six compatibles from DiskDepot (they are rebadged under the Sumvision, of MP3 and flash drives fame); I buy three or four sets to reduce the cost of delivery overall. A full set of Epson originals would cost almost as much as the printer...:-)

Most of the Epson compatibles appear to be from the same manufacturer but rebadged under different brand names.

In view of Epson's apparent determination to stamp out the sale of compatible cartridges for its printers (no doubt so it can benefit from the prices it charges), I keep buying a bulk load so should be OK for some time to come.

PS

Some Epson owners use a continuous ink supply system which cuts down the cost of using a printer for substantial levels of work.
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What's for you won't pass you by
Cartridge World etc - L'escargot
Not in an Espon printer I don't. Guaranteed to clogg it
up.


That was my experience as well.
--
L\'escargot.
Cartridge World etc - Statistical outlier
Epson are a nightmare - if you don't use them very regularly then they clog - the print heads are on the printer, not the cartridge, so the prices for new cartridges are a complete rip off. Plus Epson have some of the most aggressive chipping to try and prevent you using refills.

The inks are massively specific, not just to Epson, but to specific printers as well. I worked in a CW place more than three years ago, and the number of different inks had to be seen to be believed! Trouble is, if you bring a cartridge in to be refilled, leaving the printer without a cartridge for even an hour, it probably won't work when you get back as it will have dried out.

Horrible design, just horrible, although I have no criticism of the results when they are working properly. Canon are miles better (IMHO), cheaper to run and results just as good. Make sure the place you go to uses the correct ink tho, as someone else on this thread has mentioned, it's critical to get the right colour balance. CW are a franchise operation, and I believe practice varies, the place I worked for were scrupulous on this, but I don't know how universal that is.
Cartridge World etc - henry k
>> Not in an Espon printer I don't. Guaranteed to clogg it up.
That was my experience as well.

>>
I have been using refill kits from Tesco, for my EPSON styus 740 for a couple of years now.
I little bit messy but no other problems.
Cartridge World etc - terryb
I used to use Cartridge World for my HP deskjet printer when I lived 400 yards from one. Very happy with the cartridges and the service.

Now I've moved I'm not near a CW but I have tried other re-fills but not as good.
--
Terry
Cartridge World etc - rtj70
When I tried compatibles on my Canon Pixma printer, colour photos always had a green tint no matter what make I used. You could adjust it to correct it but it was a pain and never perfect. So I always use Canon ones now and they are not that expensive and last for ages.

When I buy them I keep a look out for web only deals at PC World.. then click to pick up from store and get the webprice in store.
Windows xp - Collos25
Is it possible to change the operating language on windows xp?
Windows xp - cheddar
Control Panel > Regional and Language

However it depends what was loaded at the original install, you might be prompted ti insert the Windows install disc and even then not all languages are available depending on the version / market etc that the install disc applied to.
Windows xp - malteser
You can, indeed, change language settings as described, but if your copy of Windows was originally supplied to, say, the Spanish market, AFIK all system boxes etc. will pop up in Spanish, as will icon names in system folders.
That's why PCCity in Spain will happily supply you with an English language OS for a PC bought from them, but charge you 150 Euros (C£100) to do so. That equates pretty nearly to the cost of a new Windows XP Home disc, plus a bit for their trouble in installing it.
That's why I bought my new laptop in the UK!

BTW, for those living overseas and only holding a Credit Card from a foreign bank, note that Dell UK will not accept your foreign issued Visa or Mastercard., even if the delivery address is in the UK..
I wanted a Dell, but bought a Toshiba from PCWorld, who happily took my Spanish Bank's Visa!


Roger. (Costa del Sol, España)
Downloading OUtlook Contacts - Nsar
Hi, I'm looking for a dunce's way to save all my outlook contacts and transfer it via a memory stick to another PC

Cheers
Downloading OUtlook Contacts - Stuartli
>>I'm looking for a dunce's way to save all my outlook contacts and transfer it via a memory stick to another PC>>

As with all Microsoft programs and applications the comprehensive and well written Help section will answer your query.

Look under Importing and Exporting messages etc.


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Downloading OUtlook Contacts - BazzaBear {P}
I know A way, couldn't tell you whether it's the best or the easiest.

File->Import and export
Export to a file
Comma seperated values
Pick your contacts folder

Choose a filename and place to save, this will save as a *.txt I think.
Take this file to the other computer, go to import and export again, but choose 'import from a file' this time.
Downloading OUtlook Contacts - cheddar
I do:

File>Import and export>Export to a file>Personal Folder File (.pst), choose "Personal Folders" (make sure you tick "Include Subfolders") you end up with a file called backup.pst which you can copy and save to anywhere and then import back into another version of Outlook by reversing the procedure.

Works fine from PC to PC for me as well to do a monthly back up to CD.
Downloading OUtlook Contacts - Nsar
Tried that, it just refuses to save the .pst file either to a stick drive or CD.



Downloading OUtlook Contacts - cheddar
Save it to the desktop first then copy to CD etc.
Downloading OUtlook Contacts - malteser
If you save as a comma separated values file (.csv) you can import it into several other email programmes, too - including GoogleMail.

Roger. (Costa del Sol, España)
Downloading OUtlook Contacts - cheddar
.pst saves all attachments then when re imported into another Outlook re configures the attachments as .doc, .xls etc. Not sure .csv is as efficient in this respect.
Downloading OUtlook Contacts - malteser
Apropos saving stuff, including things such as address books, if you are one of the happy band of Firefox users, you can use the GSpace extension to upload files to one of your Gmail accounts, where it can be retrieved on demand. I'm currently uploading the contents of "My Pictures" which contains irreplaceable photos of our grandchildren. The last time I did a format/reinstall of Window, the CD containing my latest backups failed to be read, although it looked perfectly OK when I checked it after burning. Belt and braces from now on!

Roger. (Costa del Sol, España)
Downloading OUtlook Contacts - Dynamic Dave
Hi, I'm looking for a dunce's way to save all my outlook contacts and transfer it via a memory stick to another PC


www.sitedeveloper.ws/tutorials/outlook.htm
CD Writer - grafen
I'm having problems with the CD drive in my PC. Whenever I put a CD into the drive, (blank or otherwise) all that happens is I hear an intermittent hissing/squelching noise from the speakers and then a short time later, the PC freezes and I have to reboot it.

Is this indicative of the drive being faulty or a motherboard problem?

Thanks
CD Writer - adverse camber
And if you put an audio cd in ?

Sounds like you have some software installed which is taking control of the cd and expecting some sort of audio or dvd to be inserted.
CD Writer - grafen
And if you put an audio cd in ?


The same thing.

I don't mind if it's the CD writer that's had it as I intend to replaced it with a DVD writer.
CD Writer - SpamCan61 {P}
Doe sthe CD writer have a headphone socket on the front? if so, does an audio CD play OK when listening via this socket.?
CD Writer - Stuartli
Have you checked the AutoPlay configuration?

One trick that usually cures problems with optical drives is to go to My Computer>Properties>Hardware tab>Device Manager>highlight the drive or drives>Properties>Uninstall>OK and then reboot.

Windows should Find New Hardware, reinstall the basic CDROM driver (all that is required) and the drive.

If this doesn't work then the drive is likely to be kaput - rewriters are not renowned for longevity over the equivalent ROM drives.
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CD Writer - Stuartli
A new, fastest speeds to date DVD rewriter from Sony or similar brands is under £20 these days - my first rewriter, a TDK CyClone CD-RW 24x10x40, had a list price of £189 just five years ago.


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CD Writer - grafen
One trick that usually cures problems with optical drives is to go to My Computer>Properties>Hardware tab>Device Manager>highlight the drive or drives>Properties>Uninstall>OK and then reboot.

Trouble is, I can't find the CDROM to reinstall it. I might just go & buy a DVD writer & put that in.

Thanks
PC Support Courses - CMP
Hi,

Can anyone recommend a distance learning PC Technical Support course. I'm looking to increase my technical knowledge and possibly offer support services to Home Users and small business some time in the future.

Apologies if this q. has been asked already but wasn't sure how best to search previous threads.

Thanks in advance.

Hotmail - Pugugly {P}

Anyone having trouble looging into Hotmail ? Tried with all three browsers I carry, IE7, Mozilla and BT/Yahoo.
Hotmail - JH
P
tonight? No, no prob.
JH
Hotmail - Pugugly {P}
Just accesed it straight off on my Blackberry,,,,,and wonders accesed it on my desktop just now - What's happening ?
Clicking on a link etc - L'escargot
When I click on a link it appears in a reduced size and I then have to maximise it. It's only recently that this has started to happen. Is there a setting I can alter to make things "arrive" at full size?
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L\'escargot.
Clicking on a link etc - PhilW
I think, only think, not know! that if next time you go to sides of window and use the double arrow to get it to right size, the next time you open links it will open the size you want it. I do this when I have had the window smaller to watch telly on part of screen whlle "surfing"
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Phil
Clicking on a link etc - SandyGB
What browser are you using? If it's Internet Explorer can be very erratic - back in the old days when I used it it would cause me grief like that. When a new window opens try maximising it immediately then closing it. Repeat that several times and IE might "learn" to behave differently.

Else, try a different browser like Firefox. If you're opening lots of windows you'll find Firefox's tabbed browsing a godsend.
Clicking on a link etc - Stuartli
Compared to IE Firefox IS a godsend...:-)

IE7 (which has tabbed browsing) is already the subject of many problems judging by the computer forums.
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Clicking on a link etc - L'escargot
What browser are you using? If it's Internet Explorer can
be very erratic


It''s IE6. I'm putting off downloading IE7 until enough people say it's problem-free.
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L\'escargot.
Clicking on a link etc - Dalglish
.. I'm putting off downloading IE7 until enough people say it's problem-free ..

>>

the silent majority in their millions are using ie7 without problems.
but then am i right to guess that you won't use ie7 on my say so, and you won't firefox on sturatli's say so?

Clicking on a link etc - Stuartli
>>sturatli's>>

???...:-)

I still keep IE6 on my system and maintain the security updates, but I much prefer Firefox and have done so for a long time.
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Clicking on a link etc - L'escargot
the silent majority in their millions are using ie7 without problems.


Dalglish,

I'm pleased you pointed that out. I suppose like with anything else you only hear about the minority that have had problems. Without wishing to appear sycophantic I've always thought that you give the impression of being genuinely computer-literate so I'm poised once again to accept your recommendation. And I can't say fairer than that, can I?

I do admit, however, (because of my inexperience) to being cautious on most computer-related issues! But I've got adventurous enough to get broadband, and I've just rewired my telephone and modem extensions such that a microfilter is incorporated into my BT NTE5 master box (no more filters dangling out of the telephone sockets!) and the modem has a low-loss twisted pair wiring circuit entirely separate from the filtered telephone extensions
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L\'escargot.
Clicking on a link etc - Stuartli
>>a microfilter is incorporated into my BT NTE5 master box >>

Readily available:

www.solwise.co.uk/adsl_splitters.htm#NTE5
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Clicking on a link etc - L'escargot
>>a microfilter is incorporated into my BT NTE5 master box >>
Readily available:
www.solwise.co.uk/adsl_splitters.htm#NTE5


That's what i've got . I must have described it wrongly.

P.S. They're also available from Maplin Electronics.
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L\'escargot.
Clicking on a link etc - Dalglish
.. so I'm poised once again to accept your recommendation ..


l'escargot - everyone starts as a novice and you are doing fine (remember you even gave advice here to solve ie6 crashing problems faced by other backroomers! ). my impression is that you have a logical "engineering" brain, but are rightly cautious because of all the scare stories regarding the internet that you hear/see/read in the media.

as for ie7, it is different to ie6 and so it may worthwhile reading up what to expect :

www.microsoft.com/windows/ie/default.mspx?mg_ID=10...6

stuartli - i think l'escargot probably followed the same solwise link, given to him in an earlier reply here, to get his recently fitted bt-nte5 box. ;-)

Clicking on a link etc - Stuartli
i think l'escargot probably followed the same solwise link>>


That does seem to ring a bell...:-)
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