Seat Toledo TDi Engine mount Failure

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Tue 22 Nov 2005 12:57

Seat Toledo TDi Engine mount Failure - Tom from Chinnor

My 5 year old / 85,000 mile Toledo TDi suffered an engine mount failure, with no advance indication that this was about occur. The car has been serviced from new at a Seat Service centre at recommended service intervals.
As there is damage to the block it will necessitate a new short engine at best and therefore high repair cost.

I contacted SEAT Customer Care centre, UK, but after limited investigation they have dismissed the failure as down to normal 'wear and tear', and,as vehicle is out of warranty, all repair costs are my responsibility.

I'm contesting this, on the basis that this is not a component expected to fail in the lifelife of the vehicle, but I'd welcome any comments on the specific failure, or approaching this type of claim in general.

Thanks

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