Hi,

I would really appreciate any advice on what my options might be. I'll try to keep it brief, bullet points.

1) Volvo V40 bought from Volvo Wolverhamption, October 2023 (bought on the Selekt car program, i.e. approved used)
2) Front end of car collapses while driving, June 10th 2024
3) Car collected by recovery truck and taken to local Volvo dealer, East London
4) Diagnosed as left front spring has snapped
5) Warranty agree to pay for the work. I am called to collect on completion.
6) Driving the car 200m, I can feel it pulls to the right quite hard once up to 50mph. Take it straight back to the East London
7) They keep the car in over the weekend. Diagnose the problem as the front right spring is non standard, not a Volvo part
8) Volvo UK advise to get the spring changed, and approach Wolverhampton for compensation, as the car was misold
9) Spring replaced at my cost, £900. I am called to collect the car, two technicians have driven and verfied it is all now good.
10) I collect the car, drive 200m, and the issue is the same as it was previously. East London keep the car in.
11) East London say they can not visually see any issues, and to investigate further they will have to dismatle the front suspension.
12) They also insist the car is safe to drive and suggest I take it away, as they don't know the problem. And, they advise Volvo UK that the car is safe to drive, as long as I keep my hands on the steering wheel. They suggest for any further work I drive it, 3 hours, to Wolverhampton. East London also offer me £6,000 to buy the car. I paid £10,000 8 months ago.
13) Volvo UK speak with East London, and relay to me, East London are waiting for my authorisation to do more work, at my expense.
14) East London, now say they don't know if the car pulled to the right before it arrived on the truck. Should this not have been identified in initial diagnosis?

So this is the stage I am at. I do not want to take the car back as it is. I am happy to take a replacement car, my car driving as it should, or £8,000. To buy a car like mine from Volvo would be £9,000+

Any good advice would be massively appreciated.