Seat Ateca 2019 - Lost AM and FM bands from infotainment system

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Wed 4 Jan 2023 21:42
Seat Ateca 2019 - Lost AM and FM bands from infotainment system - astro_man

The radio in my 19 plate Ateca SE Tech. has developed a strange fault: AM and FM bands are completely silent. With volume turned up, not even a hiss or crackle of static; nothing but silence when presets are selected or while manual tuning. By contrast, DAB band continues to work normally.

I tried resetting the head a couple of times (long press and hold of on/off button) but no change.

If it was a poor reception issue or aerial problem, I would have thought there would be still at least some kind of noise with the volume turned up, but all is silent. As I said, DAB continues to work normally.

Any suggestions, anyone?

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Wed 4 Jan 2023 22:37
Seat Ateca 2019 - Lost AM and FM bands from infotainment system - elekie&a/c doctor

The display part on the dash is just a monitor, there's nothing behind it . All the gubbins is part of the multi media interface module in the glove box. ( i'm assuming its similar to a golf). It could still be an aerial fault ,as the dab and am/fm aerial circuits are separate. Have you tried a battery disconnect re-boot? Looks like a diagnostic check may be needed to find out what is going on.

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Wed 4 Jan 2023 22:37
Seat Ateca 2019 - Lost AM and FM bands from infotainment system - sammy1

VW group have had problems with the info system. A mate with a 2019 Octavia had to leave his car all day at the dealer to upload a fix and yes he was told it would take that long.

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Fri 6 Jan 2023 22:49
Seat Ateca 2019 - Lost AM and FM bands from infotainment system - Big John

I always thought there was a powered aerial amp on most VAG models re AM/FM?

DAB would be via a different aerial.

Edited by Big John on 06/01/2023 at 22:55

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