I took delivery of my sportage on 23rd July 2022 opting to use my own contact for ceramic coating which was due two weeks after I got the car on the 5th of August. My detailer noticed a problem with my paint work which isn't immediately obvious unless looking extremely carefully. It looks like dried on water marks - which despite every treatment at his disposal, and the the Kia Dealerships, they remain.
I reported the problem ( to the dealership) on the day that I became aware of the problem (5th August). I was advised that the vehicle would need a paint inspection, which took place on the 5th & 6th of September. (The inspection too two days as every panel had to have its own inspection report - the only parts not affected are the bonnet and Glass sunroof)
I am now outside of the 30th days rejection period.
I have requested a copy of the inspection report but have yet to receive it, although I am told by the dealership that the body shop believes the problem is a manufacturing one.
My concern is the amount of work required to rectify the problem, especially as what's caused the issue hasn't been identified. I don't want a spray over of the problem only for it to reoccur - even if it is covered by warranty.
Would I be best pushing for a vehicle exchange - I love the car? Or what are your thoughts?
Thank you
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