Hello
I'm considering buying a car from a dealer 120miles away & have some concerns.
If a fault appears within the consumer rights 2015 timescale, who would be responsible for the cost of transporting the car back to the supplying dealer?
I have to confess, I am very apprehensive about dealing with the business as from communication so far they seem like the type for whom "after sales" is a swear word, but that seems to be quite common at the cheaper end of the market. I admit, I probably am an awkward buyer for someone spending less than most, but I have bought cars from dealers for less & been ecstatic, & spent more only to be disappointed.
Problem is, there aren't many of these cars around (particularly not automatic which is a necessity for us), so I keep wondering if it's a worthwhile risk as the car may be a gem - just not a great business selling it.
Here's the email chain with my queries, & the response:
"Hello
I'm interested in buying this car, but I live in Andover & am considering using your delivery offer.
I'm within 100miles radius, but because it isn't a straight road I'm 120miles driven distance. Can you please advise what the delivery cost would be?
As I'd be essentially buying unseen, would you be happy to send me some additional photos highlighting any damage to the bodywork & interior, & advise on the condition of the roof panels as other examples I've seen have had strange crazing or delamination?
Also, due to the distance involved, were any mechanical faults to develop within the first 3 months of ownership, how would you look to address them? Would you want the car returned to yourselves for your preferred workshop to fix, or would you look to engage a business nearer to my location?
Regards
Stuart"
"Hi
Thanks for your email the delivery will be extra £165 and the car comes with one month engine and gearbox warranty and if in case of any repairs the car need to come back to us in Birmingham for repairs
Many thanks
Used Cars"
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