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Hi everyone, first I'll detail some basic info for my situation.
in June 2020, we bought a used vehicle from a Vauxhall dealership, a 66 plate Insignia with around 86k on the clock. We put the vehicle in for a full service in March 2021.
We have done 7,000 miles since buying it, and maybe 1/2,000 since the service. A few weeks ago our car broke down and I had to get it towed to a garage. My local Vauxhall garage(not the one we bought it from) have had a look, and said the Aux belt has snapped and got sucked up into the engine. The engine is now damaged beyond sensible repair and they have suggested an engine replacement. They're quoting £6000 for a new engine as they can't source a reconditioned one.
Vauxhall have said they Aux belt should be replaced every 90,000. The vauxhall garage doesn't think we have a head office case for complaint about the engine sucking up the belt as it should have been changed, but have said they are willing to support us if we do complain to them for such a young vehicle having engine damage.
The independent garage that gave it a full service have said its not something they generally check, and as long as its not damaged with wear and tear, they wouldn't replace it unless it was damaged(despite its age and suggested replacement after 90k miles).
I'm just at a loose end here, nobody is taking responsibility, we bought it from a vauxhall dealership and paid £7k for it, driven 7,000 miles and it's now a dead vehicle that is good for scrap unless we pay the £6k for an engine replacement. I've no idea what to do and I'm really angry it has ended like this so soon after buying it and having maintained it fully as needed.
Has anyone got any suggestions on what action I should take here? I'm just so depressed that it's seemingly a dead vehicle and a total waste of £7k.
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