But my question is, why do they all, without exception, have a south asian accent? Are they yet another phenomenon of the failure of the UK brand of 'multiculturalism'? .
I think they're in South Asia. Same reason as, when offshoring customer service was popular, you got South Asian accents. India has a decent number of suitably educated people and English is their second, and for many common, language.
I get the odd one with a West African accent - no doubt the same education and language thing applies in Nigeria and probably other countries.
The latest variant tell me, sometimes claiming to be Domestic and General, that the warranty on my washer/dishwasher or whatever is about to expire. Except for the boiler I have, given I'm now retired and have cash to spare, given up on such warranties.
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