Thank you

ive got Peugeot own extended warranty They don’t cover clog valves

thanks

Interesting catalogue of incompetence. 'Eco not working - battery change'. Our 1.2 puretech stop start occasionally doesn't work, because the computer senses the battery isn't quite fully charged.

' Rattle in air-con .... regas'. How does a regas (and I don't believe it could have leaked away in such a young car) cure a rattle?

'Spark plugs changed by the AA'......since when do modern plugs fail after fewer than 25,000 miles?

And finally, the working diagnosis of 'excessive carbon build up on 8 inlet valves' ?? This is a 3 cyl 12 valve engine.

I just do not think that a bit of carbon build up on the valve stems of a sub 25k mile engine would make any noticeable difference to its performance.

Agree with all of the above.

Unless I've missed something, all we have here so far is a car that works perfectly apart from an illuminated EML,

Although the car may be running ok just now, the fact the EML is on means something isn't right. Given the reputation of this car (and the dealer), I would strongly suggest getting shot of it now (either by auction or WBAC) as SLO suggested previously.

The EML being lit is an MOT failure.

for which there is not yet a believable diagnosis, and a motor trade which has financially benefited from numerous unnecessary interventions.

Agree again.

Hey I have the same problem on a peugeot 3008 2017 1.2 what has your outcome been so far as my car has been off the road 3 months now iv got intouch with peugeot uk because I really don't think we should have to fork out for something that is quite clearly unavoidable my car has only done 27k but looking through this forum and others its happing from 15l onwards

ive got Peugeot own extended warranty They don’t cover clog valves.

I have read through the Peugeot extended warranty book an I can see NO reference to not covering clog valves. The only reference that might apply is using contaminated fuel or the wrong fuel.

The only other relevant excuse would be not servicing the car on time.. On the face of it I feel that you would have a very valid warranty claim. I feel that Peugeot must have given you a more detail reason for refusing your claim which would be of interest to this forum. Having said that you paid Peugeot £1500 3months ago and are back in the same position so why not go back to the Peugeot Warranty Claims Administration?

I don't recall the other thread.

I do however agree with JohnF and Fiesta Owner here, and if you haven't done so already post this tale of incompetence on the Peugeot owners forum.

One of our posters here is a member of that forum and he often suggests that owners of problem cars ask on the Pug forum, it appears there are a number of knowledgeable Pug owners dotted about the country who have the correct software and could interrogate the car for you, i don't know if money changes hands for this, but suspect its more a case of decent people not wanting to see other decent people having their wallets emptied for no good reason by useless dealerships.

One of these chaps might (almost certainly will) have a better idea of what's going wrong here and if it's one of those problems that is going to take forever to find then they can turn the engine management light off for you, and then do exactly as SLO suggests, get rid of the thing pronto.

I also second SLO's suggestion of going Japanese, Toyota, Honda, Mazda (petrol only)...for what its worth i and many others have always found Toyotas to be extremely reliable and their dealer workshops usually a cut above if your next car is new enough to warrant dealer servicing.

I get the feeling the warranty you mention is an aftermarket one sold by the selling dealer, rather than a genuine maker's extended warranty, if that is the case then it would have been a total surprise if the fault found was covered, more small print get outs on those than you can shake a stick at...proper maker's extended warranties are usually as good as a new car one.

Edited by gordonbennet on 16/08/2020 at 07:35

Thank you for your email

so far this is what has been happening with my car. Peugeot saying that they need £500 to make further diagnosis. They need to strip the cylinder to check if there is a cylinder head fault.

i will update as soon as I hear from them on Monday

thanks

Thank you

I just want to let you guys know that In May I did raise a complain to Peugeot UK via their customer service and via resolver site.

Customer service was not interested whether the car was a lemon or not. They were quite happy that the car was fixed and return to me. They wouldn't escalate it further.

However on Resolver site I was able to escalate up to CEO but (no surprise here ) I received no response what so ever.

My complain is now with the Ombudsman.

thanks

Thank you

I agree. I am stuck.

I am not sure if Peugeot will or can turn the warning light off without fixing it

Up till now even though I have authorise the diagnostic, I don't know what is wrong with it.

thanks

It is easy enough advising the OP as at least 3 others have said, to sell the car but in all honesty how does he do this? He has paid the Peugeot dealer some £2k and has still got EML problem and his first bill is with the ombudsman. If he does sell he stands to loose even more money part ex.

The reason we have advised the OP to sell the car is that we don't trust the dealer to fix it. It seems most likely that the OP will be looking at another £1500 bill and still have a faulty car

In the OP's other thread, the dealer thought it might be the ECU (how much will the dealer charge the OP to supply and fit that, even though it's unlikely to be at fault?).

I'm sure the dealer could have advised the Peugeot warranty company that there was a genuine fault, but as they weren't competent enough to diagnose the fault, the OP has had to pick up the bill.

If you have the nous to put it in auction then you loose again, and there is always the possibility that any dishonest move will come back to bite you.

Yes the OP is going to lose a lot of money by selling the car, but the dealer seems to view the OP as a magic money tree. Seems that the OP is going to be worse off if they keep the car.

Regarding selling the car at auction. Get it listed with no warranty. Don't know if you need to declare that the EML is on. Dealers send known duff cars to auction. The buyer has no comeback with a car they buy at auction, as long as it's advertised correctly.

It's time for the OP to cut their losses.