i have drafted this is this the right thing to send trading standards

sorry if this is in the wrong thread.

I baught a vauxhall astra vxr (sa57lyy) payed £5000 cash and
my car which was a vauxhall vectra (wf07hlg) which totalling £6000.

One of the front tyres was cracked and replaced 3 days later by psc.
The passenger side seatbelt was jammed shut and wouldent
work which they said they would get fixed before i pick up the car which was not. The gear box felt
strange which they said if the car breaks down they will sort
it i was assured its all under warrenty.

They had my car for 10 days to fix the seatbelt and get the tyre changed 3 days into owning it.

The gear box broke another 31 days into having the car
which was taken to a garrage and warrenty wise payed £1000
and psc payed the £600 this took 3 weeks.

My car was dammaged during the 3 weeks it was been repaired the front bumper had been cracked they said it wasnt them.

After i got the car back it started to loose power nothing
happend when accelerating and it was making a loud noise
going over bumps plus a noise on start up.

I took it to a garage and they stripped it down asked if i had the car long and have i modified it which i have not.
The garage found the front of the chassis was all bent
and screws where holding the front wing inplace
it had been in a crash befour i baught it and psc did not tell me this.

The garrage found that the exahust had been tamperd with (d catting)
it was missing a bolt out of the rear tyre
and most of the car had been welded back together he also said the car does not sit right
indicating its been in a major accident.



wheel split
seat belt broken
missing rear wheel bolt
exaust d catting
all of which where present on passing an mot.

I went to psc on 17/10/2016 to ask for my money back for the car,
they tryed to sell me a more expensive car and then tryed to swap my
vxr for another one all i asked was my money back.
They have told me they will speak with there manager and have
a decision thursday.
psc said they might not have the full amount of money because i have used the car. The car has been in the garrage more than i have driven it in the past
3 months proof can be found if needed.

They have acknowledged that the car was in an accident before they sold it me and that it passed an m.o.t inproper.
psc said they did not know it was like this when they sold it me, which i said you should have known.
psc said all there cars get m.o.ted at the same place and there all fine this one is just unlucky.

ek motors are wrighting up an evidence report on the car
they also carried out work on shock absorbers which cost £300 that i have to pay for because the warrenty psc gave me wont pay out.

I have not driven the car since 10/10/2016 and will not be doing until its return has been finalised


baught the car on 18/7/2016
taken back on the 21/7/2016 for seatbelt + split tyre to be fixed/replaced.
got my car back on the 1/8/2016

car broke down on the 2/9/2016
towed by psc on the 8/9/2016
dident get the car back untill 30/9/2016
total:39 days out of 91 days of owning it

money lost on this car;

ek motors repairs £300+
car insurance when repairs carried out: £ 39 days worth = £115 per month
I had to get taxis to work over the 39 days of not having my car which cost me £19 per day there and back.

Edited by Avant on 18/10/2016 at 00:12